Quality degradation at Greenlight Kids & Teen Banking  
Users report higher volume of Quality Issues than usual
64
fair

Greenlight Kids & Teen Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 30 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
39%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
111 Reports
User Feedback
61%
iOS
111 Reports
39%
Android
70 Reports
Greenlight Kids & Teen Banking - Latest Quality Issues
iOS
Feb 24, 2025
Greenlight is a scam
How this company is allowed to operate as a financial institution is a mystery. I set up an account for my son and over the course of several months I noticed a disparity of hundreds of dollars between the funding from my bank account and the money dispersed into my son's Greenlight account. They violate federal law by not providing access to monthly statements, so tracking your money is impossible. Their app is trash at best and their customer service is nonexistent. Read their reviews on the consumer protection website before doing business with them, and Apple should remove their app from the App Store so they can't continue ripping people off.
Android
Feb 25, 2025
resetting my pwd doesn't work with android app
Android
Feb 25, 2025
I'd give it 5 stars if it had a recurring jobs function and even minimal sorting (alphabetical etc) of the jobs so you don't have to scroll through the entire list every time you're trying to find one. As it stands, you have to manually reenter a job every time one is completed. This is a popular request on the feedback site for the app and greenlight claims it is in progress, but it's been over a year with nothing to show for it.
Android
Feb 26, 2025
Good app so far but the Chores section needs work. I think it would be nice to have the ability to add a money amount to each chore to help tally up how much my child has earned. Also a couple of bugs with Chores. One is when typing a description, the keyboard keeps disappearing and you have to keep typing in the text box to make it appear. Another is when deleting a chore, it still shows up in your "Recent chores" list which adds some confusion.
iOS
Feb 26, 2025
I’m just annoyed at this point
It's a good app and my parents have had me use it for a few years, but randomly money keeps getting removed from my account and my allowance won't go through
iOS
Feb 26, 2025
PLEASE FIX IT
Every time I PURCHASE SOMETHONG IT DOESNT EVEN COUNT AS A PURCHASE I BOUGHT SOMETHONG 2 WEEKS AGO AND NOW I WANT TO BUY SOMETHING AGAIN AND THE PURCHASE STILL HASNT WENT THROUGH AND I CANT HUY THE THING I WANT THIS HAS BEEN GOING ON FOR TO LONG SO FIX IT I DONT CARE THAT IM 12 JUST LISTEN TO ME AND FIX IT IM SO DONE WITH THIS APP.
iOS
Feb 27, 2025
Over 1 week for funding
I would highly recommend that you use your own bank and creating children's bank accounts there before using Greenlight, or any other 3rd party app. It took more than a week for funds to transfer. The app also will not accept my debit card no matter how many times I update the app, text customer support, or call my bank. Also, save your time from calling Greenlight. I regret using them.
Android
Feb 27, 2025
Functionality is good. Would like it to be a little easier to navigate to each child's recent spending activity.
iOS
Feb 28, 2025
Scammers
I put over 1k in the account. Verified myself and did nothing with the account except set it up. I didn't purchase anything I didn't do anything that would cause for my account to be put on suspicious activity and can't refund the money I put onto the account. You call customer service and you can't understand the person on the phone and they can't give you any details.
Greenlight Kids & Teen Banking - Product Description
Greenlight is the family online banking app¹ where you learn to earn, save, and invest together. Join 6+ million parents & kids learning about money and navigating real-world money decisions with debit cards of their own.

FAMILY MONEY MANAGEMENT.
- Receive & send money instantly. Set up direct deposit for working teens
- Kids banking¹ & teen banking¹ with flexible parent controls
- Set savings goals & earn up to 5% in rewards²
- Teens build credit and parents get up to 3% cash back³ on purchases for the whole family with Greenlight's credit card
- Keep track of chores & pay automated allowances
- Kids and teens learn investing or invest directly with approval
- Get real-time spending notifications & set spending limits with Greenlight's debit card for kids & teens
- Play the Level UpTM money game to boost financial literacy
- Unlock purchase, identity theft, & cell phone protection⁴
- Keep your family safe with location sharing, SOS alerts, crash detection⁵, & more⁵
 
TRUSTED BY:
- The New York Times: "Every conversation about money is a conversation about values waiting to happen, and these products can help inspire those discussions with your child."
- Parents Magazine: "Greenlight allows some independence for kids and teens to manage their money."
- CNBC: "The Greenlight Family Cash Card's up to 3% return on everyday purchases is extremely lucrative — whether you're a parent or not."


6+ MILLION KIDS & PARENTS SAY:
"My teen is learning to manage his own money. I wish Greenlight was around when I was a kid! I tell my friends & family about it all the time!" – Patricia A.

"I love Greenlight. As a mom of 4 kids, it makes paying allowances & spending money for trips so easy." – Samantha B.

"Traditional banks don't make it nearly as easy." – Shannon M.


PLANS FOR EVERY FAMILY.
Greenlight Core: Debit card and educational app for kids and teens to earn, save, spend, and give — plus 1% on savings² ($4.99/month)

Greenlight Max: All of Greenlight Core with 1% debit cash back, 2% on savings², protection plans, and more ($9.98/month)

Greenlight Infinity: All of Greenlight Max with 5% on savings², location sharing, crash detection, and more ($14.98/month)

FIND YOUR FAMILY'S PLAN: https://greenlight.com/plans


WE'RE HERE FOR YOU.
Get help & ask questions 24/7: https://help.greenlight.com 

Your California Privacy Rights: https://greenlight.com/privacy/#your-california-privacy-rights
Do Not Sell My information: https://greenlight.com/data-request/Greenlight

(1) Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.
(2) To qualify, the Primary Account must be in Good Standing. See Greenlight Terms of Service for details. Subject to change at any time. 
(3) Percentage earned depends on spending during a billing cycle: Earn 3% when you spend at least $4,000, 2% when you spend at least $1,000 but less than $4,000, & 1% when you spend less than $1,000. See the Credit Rewards Terms and Conditions for details: http://greenlight.com/cardholder-terms.
(4) Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York.
(5) Requires mobile data or a WiFi connection, & access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts & crash detection features. Messaging & data rates and other terms may apply.
(6) Available on Greenlight Infinity.

© 2023 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.
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