67
fair
Greenlight Kids & Teen Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
106 Reports
106 Reports
User Feedback
57%
iOS
106 Reports
106 Reports
43%
Android
80 Reports
80 Reports
Greenlight Kids & Teen Banking - Latest Quality Issues
iOS
Mar 27, 2025
How do I cancel
Too difficult to cancel
iOS
Mar 28, 2025
Worst customer support
Tried to add my sons card on file. Called 4 times and they keep switching between customer supports telling me that they can't add the card onto Google Pay. This is the worst customer support in the Philippines on the planet. Literally the same girl with different names is working there alone and transfering me to herself and saying that she doesn't have a manager on duty. If I can provide a -1000 for customer support I would. Fire all the workers from home including Michelle.
Android
Mar 28, 2025
Extremely buggy - couldn't even get started. The app is constantly spontaneously restarting or reloading. I try to create an account as a parent, so it asks for my phone number. Next screen, it asks for my phone number again while assuring me that it will only ask for my number once (too late! 🤦♂️) Then it asks for my birthday, which I set, but I guess being born in the 1970s is too young because then it tells me I need to invite a parent to continue. That's when I gave up.
Android
Mar 29, 2025
Deceptive. Good to get started for kid's card, but they don't clearly disclose $$ they're going to start changing after some time. Greenlight ended up taking more form me and my bank than what my kid spent!!!
Android
Mar 29, 2025
terrible customer service not helping or meaningful in any way
Android
Mar 29, 2025
customer support is now helpful waste of time and a scam
Android
Mar 30, 2025
Unable to login
iOS
Mar 31, 2025
so glitchy
this is actually the worst app i've ever seen. im 13 and i was trying to use the app to see how much money i had and it literally only worked for like 10 minutes and now it won't let me do anything. it says something went wrong and to try again but if i close the app it doesn't do anything and it won't let me press any of the buttons.
Android
Mar 31, 2025
information stolen! after a review, apparently there's been someone charging my sons card in another state. upon further research, it's a fictitious company. there is over 400$ in charges. I contacted greenlight and they said to "contact the merchant". I cannot contact a scammer. they aren't helping me. how can my son be using the card in one state and at the same time another. obviously your money would NOT be safe with greenlight. I'm pretty sure greenlght will be answering a court order!!!
Greenlight Kids & Teen Banking - Product Description
Greenlight is the family online banking app¹ where you learn to earn, save, and invest together. Join 6+ million parents & kids learning about money and navigating real-world money decisions with debit cards of their own. FAMILY MONEY MANAGEMENT. - Receive & send money instantly. Set up direct deposit for working teens - Kids banking¹ & teen banking¹ with flexible parent controls - Set savings goals & earn up to 5% in rewards² - Teens build credit and parents get up to 3% cash back³ on purchases for the whole family with Greenlight's credit card - Keep track of chores & pay automated allowances - Kids and teens learn investing or invest directly with approval - Get real-time spending notifications & set spending limits with Greenlight's debit card for kids & teens - Play the Level UpTM money game to boost financial literacy - Unlock purchase, identity theft, & cell phone protection⁴ - Keep your family safe with location sharing, SOS alerts, crash detection⁵, & more⁵ TRUSTED BY: - The New York Times: "Every conversation about money is a conversation about values waiting to happen, and these products can help inspire those discussions with your child." - Parents Magazine: "Greenlight allows some independence for kids and teens to manage their money." - CNBC: "The Greenlight Family Cash Card's up to 3% return on everyday purchases is extremely lucrative — whether you're a parent or not." 6+ MILLION KIDS & PARENTS SAY: "My teen is learning to manage his own money. I wish Greenlight was around when I was a kid! I tell my friends & family about it all the time!" – Patricia A. "I love Greenlight. As a mom of 4 kids, it makes paying allowances & spending money for trips so easy." – Samantha B. "Traditional banks don't make it nearly as easy." – Shannon M. PLANS FOR EVERY FAMILY. Greenlight Core: Debit card and educational app for kids and teens to earn, save, spend, and give — plus 1% on savings² ($4.99/month) Greenlight Max: All of Greenlight Core with 1% debit cash back, 2% on savings², protection plans, and more ($9.98/month) Greenlight Infinity: All of Greenlight Max with 5% on savings², location sharing, crash detection, and more ($14.98/month) FIND YOUR FAMILY'S PLAN: https://greenlight.com/plans WE'RE HERE FOR YOU. Get help & ask questions 24/7: https://help.greenlight.com Your California Privacy Rights: https://greenlight.com/privacy/#your-california-privacy-rights Do Not Sell My information: https://greenlight.com/data-request/Greenlight (1) Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International. (2) To qualify, the Primary Account must be in Good Standing. See Greenlight Terms of Service for details. Subject to change at any time. (3) Percentage earned depends on spending during a billing cycle: Earn 3% when you spend at least $4,000, 2% when you spend at least $1,000 but less than $4,000, & 1% when you spend less than $1,000. See the Credit Rewards Terms and Conditions for details: http://greenlight.com/cardholder-terms. (4) Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York. (5) Requires mobile data or a WiFi connection, & access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts & crash detection features. Messaging & data rates and other terms may apply. (6) Available on Greenlight Infinity. © 2023 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.
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