78
good

Greenlight Kids & Teen Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 30 Days
Category: Finance
Work at Greenlight Financial Technology, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Greenlight Financial Technology, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
30%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
70%
iOS
128 Reports
User Feedback
70%
iOS
128 Reports
30%
Android
55 Reports
Greenlight Kids & Teen Banking - Latest Quality Issues
iOS
Jan 19, 2025
Great, just dont delete the app...
My phone got hacked and i deleted it so no one could take my money and stuff but now it literally will not let me log back it. Everything ive done is wrong even the password that automatically saved when i first got the app. Now i cant buy anything. Fix this.
iOS
Jan 20, 2025
They put a suspicious activity on my card and it wasn’t even activated or received yet
Greenlight changed me $5.99 for a card that wasn't used yet and I was still waiting for it in the mail. The card wasn't activated or nothing. So how was there any activity on a card that wasn't never received. I need my $5.99 & I'm canceling my card.
iOS
Jan 22, 2025
Scammmm
Doesn't work as described. You can set up auto fund and it won't work. Then they want to keep charging you for the monthly fee, multiple times a month, and every one comes back as unpaid claiming insufficient funds, although that's not true, just to collect more money from you. You never get the debit cards, they say you own them money because your unused parent wallet is in the negative, and now you've wasted your time and money.
iOS
Jan 23, 2025
Very limited access to my hard earned money, stopping me from buying items I saved up for
I saved up money for months to buy a used guitar, but I can only take out $100 a day from an ATM. It will most likely get sold before I'm ever able to get the money out of my account as I have to pay in cash. I don't recommend this card to anyone, stick to cash until you have a card from a bank.
iOS
Jan 24, 2025
Locked me out
Great app love it and all its features but it locked me out of the app and wouldn't let me login again and kept charging my account for orange juice
iOS
Jan 25, 2025
Wasted an hour that I can’t get back
Tried to set up an account but couldn't get it to work. Customer service said all the information was there and that I just needed to add a funding source. The app wouldn't load and I couldn't get it to work on any device or browser (kept pushing me to a browser and the website wouldn't load). Agent told me that it was probably my internet connection (was not). I went with Acorns early and set up an account in minutes.
iOS
Jan 26, 2025
No Protection
This service seems great until your account is compromised. You pay fees and they continue to take money from your account to cover fraudulent transactions. There's zero security. Any other bank service would see unusual activity and freeze the account. Not GL. They just let the scammers go ham and use the card over and over! Literally 100+ attempts! Some transactions over $1000!!!! GL just let it ride!
iOS
Jan 27, 2025
Card compromised
My son's card was compromised and Greenlight refused to credit the amount. We gave ample proof of the erroneous charge made on the card and they just refused with no viable explanation. A complete joke. We are probably going to pull all of the cards (3) of our kids and go elsewhere for this service. Total joke and my son is now out $130 of hard earned money. Great lesson for him Greenlight. Stop with the DEI hires .
iOS
Jan 28, 2025
Can’t login
I can't login
Greenlight Kids & Teen Banking - Product Description
Greenlight is the family online banking app¹ where you learn to earn, save, and invest together. Join 6+ million parents & kids learning about money and navigating real-world money decisions with debit cards of their own.

FAMILY MONEY MANAGEMENT.
- Receive & send money instantly. Set up direct deposit for working teens
- Kids banking¹ & teen banking¹ with flexible parent controls
- Set savings goals & earn up to 5% in rewards²
- Teens build credit and parents get up to 3% cash back³ on purchases for the whole family with Greenlight's credit card
- Keep track of chores & pay automated allowances
- Kids and teens learn investing or invest directly with approval
- Get real-time spending notifications & set spending limits with Greenlight's debit card for kids & teens
- Play the Level UpTM money game to boost financial literacy
- Unlock purchase, identity theft, & cell phone protection⁴
- Keep your family safe with location sharing, SOS alerts, crash detection⁵, & more⁵
 
TRUSTED BY:
- The New York Times: "Every conversation about money is a conversation about values waiting to happen, and these products can help inspire those discussions with your child."
- Parents Magazine: "Greenlight allows some independence for kids and teens to manage their money."
- CNBC: "The Greenlight Family Cash Card's up to 3% return on everyday purchases is extremely lucrative — whether you're a parent or not."


6+ MILLION KIDS & PARENTS SAY:
"My teen is learning to manage his own money. I wish Greenlight was around when I was a kid! I tell my friends & family about it all the time!" – Patricia A.

"I love Greenlight. As a mom of 4 kids, it makes paying allowances & spending money for trips so easy." – Samantha B.

"Traditional banks don't make it nearly as easy." – Shannon M.


PLANS FOR EVERY FAMILY.
Greenlight Core: Debit card and educational app for kids and teens to earn, save, spend, and give — plus 1% on savings² ($4.99/month)

Greenlight Max: All of Greenlight Core with 1% debit cash back, 2% on savings², protection plans, and more ($9.98/month)

Greenlight Infinity: All of Greenlight Max with 5% on savings², location sharing, crash detection, and more ($14.98/month)

FIND YOUR FAMILY'S PLAN: https://greenlight.com/plans


WE'RE HERE FOR YOU.
Get help & ask questions 24/7: https://help.greenlight.com 

Your California Privacy Rights: https://greenlight.com/privacy/#your-california-privacy-rights
Do Not Sell My information: https://greenlight.com/data-request/Greenlight

(1) Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.
(2) To qualify, the Primary Account must be in Good Standing. See Greenlight Terms of Service for details. Subject to change at any time. 
(3) Percentage earned depends on spending during a billing cycle: Earn 3% when you spend at least $4,000, 2% when you spend at least $1,000 but less than $4,000, & 1% when you spend less than $1,000. See the Credit Rewards Terms and Conditions for details: http://greenlight.com/cardholder-terms.
(4) Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York.
(5) Requires mobile data or a WiFi connection, & access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts & crash detection features. Messaging & data rates and other terms may apply.
(6) Available on Greenlight Infinity.

© 2023 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners