81
good
Greggs | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
70 Reports
70 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
15 Reports
15 Reports
User Feedback
18%
iOS
15 Reports
15 Reports
82%
Android
70 Reports
70 Reports
Greggs - Latest Quality Issues
iOS
Feb 19, 2025
Waste of time. Doesn’t track. I’ll get my coffee from elsewhere now
Waste of time. Doesn't track. I'll get my coffee from elsewhere now
Android
Feb 20, 2025
why do the free drinks expire so quickly? why expire at all?
iOS
Feb 22, 2025
App it updating
It seems every other time I go to Greggs and use the app to get rewards, they never update- I've missed out on at least 5 rewards this last 6 months- I tap, the employee says thanks and then nothing- I reckon I am owed at least 2 breakfast baps and savouries- not good enough Greggs 😤
Android
Feb 23, 2025
App is fine, but please Greggs, stop pitying your prices up. Your hot chocolate is now 70p more expensive than mcdonalds, which whete I shop now. Why?
Android
Feb 23, 2025
The app currently won't open so I can use it. Just comes up with the company logo. It's annoying as I keep getting emails to say I have a free sweet treat that is available to me for the next 3 days. Unlikely I will be able to get it!
Android
Feb 27, 2025
It doesn't let me go on the app goes black screen
Android
Feb 28, 2025
Currently have issues with my local stores Not appearing within the App they show as Orange icons No store detail aka std Google maps basic they should be Blue icons with ability to pre order and show open close times etc Have been in touch with Support for past two days the usual remove replace app expience with no fix. It is clear the App uses an API overlay to place stores over basic Google maps system but it seems that individual stores have the ability to turn off the location locator
iOS
Feb 28, 2025
Expired rewards
Deleted app, waste of time. Takes too long to collect enough stamps for a reward and Reward vouchers expire after 31 days so better to use them straight away rather than keep them for when you need them.
iOS
Feb 28, 2025
Never works
I've never seen this app working. There is always a problem.
Greggs - Product Description
The Greggs App is all singing-all dancing, and in our humble opinion, your phone isn’t smart without it! Whether you want to scan your app to earn free Greggs, grab and go with our Click + Collect service or just browse our menu – we’ve got you covered. We also have some handy extras like a new and improved Shop Finder to make getting your Greggs fix even easier, no matter where you are. And our Greggs Wallet stores all your ways to pay in one handy place, including the option to ‘auto top-up’ so you always have money to spend in Greggs. How does it work? Easy, just download the app for FREE to get in on the action. In your app you’ll get 6 different stamp cards, one for each product category - from sandwiches to sweet treats. Each time you buy a product in a shop or through Click + Collect, you get a stamp. Collect 9 stamps in a category, and the 10th item you choose in that category will be on us. If that wasn’t enough to make you smile, as a thank you, you’ll get a free hot drink just for downloading and registering on the app. And we’ll send you tasty treats and little surprises, like a free sweet treat on your birthday. Because you know, we’re nice like that 😊
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