68
fair
Greyhound: Buy Bus Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
97 Reports
97 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
9 Reports
9 Reports
User Feedback
8%
iOS
9 Reports
9 Reports
92%
Android
97 Reports
97 Reports
Greyhound: Buy Bus Tickets - Latest Quality Issues
iOS
Feb 19, 2025
Terrible company and employees
I was stuck in Florida because they kept canceling my trips. They claim it was due to weather, but other than some rain, the weather was fine. Customer service was rude and didn't really help at all. It's nice that if I cancel the trip within 27 hours, I'm charged 50% but they cancel within an hour and do nothing for you. I completely understand why this company is on the way out of business.
Android
Feb 19, 2025
The driver of bus 86241 does his job very badly and provides very poor service since it seems that the driver is a racist and leaves his passengers in the middle of the road.
Android
Feb 20, 2025
I have a problem to the the location of the bus traveling location
Android
Feb 20, 2025
Complete rubbish, I put the star so I could comment, but my half star is deserved. A total rip-off, they stole $400 from me and gave me a $64 coupon that I can't get my money back and they don't give an answer. Complete rubbish, rubbish service and they don't respond to complaints. I don't recommend it. Very bad experience, disappointed with Greyhound, shameless rats.
Android
Feb 20, 2025
Declines payment. Long waits on the phone. By the time you get thru, there are no seats left.
Android
Feb 25, 2025
would not waive standard fee for assisting me in identifying myself as a disabled passenger.
Android
Feb 27, 2025
I don't know the lady's name but I missed my bus in Tifton, because there's really no station there but the lady driving the bus to Atlanta is rude and needs to learn how to speak to speak to people!! I will walk before I take Greyhound again!!
Android
Feb 27, 2025
I would have negative 5 stars if it was a option. A almost 5 hrs trip on a but with no dumb A/C going to have heat strokey.
Android
Mar 1, 2025
My trip was canceled and not by me. Took several calls and emails but I got an email about getting a refund since I couldn't go on the trip and they couldn't see why it was canceled. Almost a month later after the email and STILL no refund. I'd take a chance with these planes going down before I book another trip with greyhound.
Greyhound: Buy Bus Tickets - Product Description
Book low-fare bus tickets with more options With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before. • Bus Trip Schedules – More options! Now you can see and book both Greyhound and FlixBus carrier schedules. More schedules mean more low fares on bus trips. • Seat Assignments – Choose the seat on the bus that you like the best. Want a window – sounds great. More of an aisle person – the choice is yours. A fee applies to select your preferred seat, or we’ll choose one for you • Show your ticket directly from the app. No more checking in, no more printing a ticket. Simply show the driver the QR code of your ticket in the app. • Live trip updates – all from the app in the palm of your hand • App only discount offers. We like it when you use our app, that’s why we send out app only email offers Some of our over 1900 bus routes across North America include: • Albany, NY to New York, NY • Atlanta, GA to Dallas, TX • Atlantic City, NJ to New York, NY • Boston to New York, NY • Chicago, IL to Minneapolis, MN • Dallas, TX to Houston, TX • Houston, TX to San Antonio, TX • Las Vegas, NV to Los Angeles, CA • Los Angeles, CA to Phoenix • Miami, FL to New York, NY • New York NY to Philadelphia, PA • San Antonio, TX to Monterrey, Mex For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy
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