69
fair

Greyhound: Buy Bus Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
97 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
6 Reports
User Feedback
6%
iOS
6 Reports
94%
Android
97 Reports
Greyhound: Buy Bus Tickets - Latest Quality Issues
Android
Jan 17, 2025
The worst Trip We ever Took. DIRTY COCAROACH INFESTED BUSSES, OUTDOOR BUS STOPS WITH NO BATHROOMS OR SHELTER,DISGUSTING DIRTY CONDITIONS IN THE TERMINALS THAT DID HAVE BATHROOMS AND DIGRENTLED AND IGNORANT EMPLOYEES. WE WANT A REFUND.
Android
Jan 18, 2025
It won't let me buy the tickets
Android
Jan 18, 2025
pay too much for delays and excuses, along with dirty or closed offices/stations!
Android
Jan 19, 2025
The people working was so rude and if we said something to them try kick you off that poor work ethics .
Android
Jan 19, 2025
Called directly and India man was going to charge an additional $52! I went back on-line and paid a lot lower. Not good!
iOS
Jan 20, 2025
Chat & Customer Service HORRIBLE!
I tried booking a trip MULTIPLE times via the app to no avail! When I used the chat, I was asked to call the 800#. When I called the 800#, I was hung up on and had to hold another 30 minutes and STILL do not have the trip booked! HORRIBLE!!!
Android
Jan 22, 2025
Unbelievable. They canceled my bus and did not even let me know through text or the app? Or a phone call?
Android
Jan 22, 2025
Poor performance all of my info not available
Android
Jan 22, 2025
Limited. Cannot use sound with alarms.
Greyhound: Buy Bus Tickets - Product Description
Book low-fare bus tickets with more options

With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before.
 
• Bus Trip Schedules – More options!  Now you can see and book both Greyhound and FlixBus carrier schedules.  More schedules mean more low fares on bus trips.
• Seat Assignments – Choose the seat on the bus that you like the best.  Want a window – sounds great.  More of an aisle person – the choice is yours.  A fee applies to select your preferred seat, or we’ll choose one for you
• Show your ticket directly from the app.  No more checking in, no more printing a ticket.  Simply show the driver the QR code of your ticket in the app.
• Live trip updates – all from the app in the palm of your hand
• App only discount offers.  We like it when you use our app, that’s why we send out app only email offers
 
Some of our over 1900 bus routes across North America include:
• Albany, NY to New York, NY
• Atlanta, GA to Dallas, TX
• Atlantic City, NJ to New York, NY
• Boston to New York, NY
• Chicago, IL to Minneapolis, MN
• Dallas, TX to Houston, TX
• Houston, TX to San Antonio, TX
• Las Vegas, NV to Los Angeles, CA
• Los Angeles, CA to Phoenix
• Miami, FL to New York, NY
• New York NY to Philadelphia, PA
• San Antonio, TX to Monterrey, Mex

For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy
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