72
good
Greyhound: Buy Bus Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
127 Reports
127 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
7 Reports
7 Reports
User Feedback
5%
iOS
7 Reports
7 Reports
95%
Android
127 Reports
127 Reports
Greyhound: Buy Bus Tickets - Latest Quality Issues
Android
Dec 8, 2024
It was easy booking the ticket but when it came time to make a change, it says just go to manage your booking. I tried for 45 to add luggage and never could do it. The whole trip was expensive, drivers were rude and although they were late I went 24 hours with no stopping other than boarding and had a 12 hour layover with no restaurants or even a gas station in site. Majority of the bus stops didn't even have vending machines. I would never recommend Greyhound to anyone. Not even the app.
iOS
Dec 9, 2024
Times in route during my route, showing a different time zone
For some reason, the 1055 departure from Cleveland shows three stops that are appearing during the trip to Columbus. What was confusing? What is confusing is that the times for those three intermediate stops are listed in mountain time instead of the local Eastern time. … … confusing
Android
Dec 10, 2024
It is hard to purchase tickets, and not too many busses travel to terre haute
Android
Dec 11, 2024
Worst company ever and they don't care!!!! Left a young pregnant girl stranded after taking her two states away. Went to change buses and the driver said u can't get on with her bag being a small plastic bag!!!! Left her in the hood at 2am 😡 alone and pregnant. We called and they do not give two sh!ts about people and lack empathy! I just sent this story to the local news. I'm definitely not the only. I have gotten over 100 emails about how bad they are 😡. Sending all to the news also.
Android
Dec 11, 2024
Horrible overall service.I was left stranded like a dog by the bus driver in a desolate area in california.Hard impossible to get a refund or file a complaint.this company should be investigated by a goverment agency.
Android
Dec 12, 2024
On December 8th I traveled from NY to Boston.the driver several times went off the road and in a curve we almost overturned one time stopped because items came out of his side.. On another occasion for manipulating the cell he left the lane another vehicle whistled at him. and changes lanes many times.. On this return trip I did not feel safe. Thank you if you pay attention to my complaint..
iOS
Dec 12, 2024
Doesn’t transfer ALL tickets to Wallet
The app is great for looking up your booking, finding out your seat assignments, and seeing your stops and transfers. But when you transfer the tickets to Apple Wallet, it drops some tickets, seemingly at random.
Android
Dec 14, 2024
People being disrespectful loud I will never use this service again and will tell all my friends to use the train or plan very dissatisfied
Android
Dec 17, 2024
The app will not allow cust.s to ask there own.....question. You don't have it so we can delete our credit card info. and.....No way to log out of the app (all personal info. is just dangling.
Greyhound: Buy Bus Tickets - Product Description
Book low-fare bus tickets with more options With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before. • Bus Trip Schedules – More options! Now you can see and book both Greyhound and FlixBus carrier schedules. More schedules mean more low fares on bus trips. • Seat Assignments – Choose the seat on the bus that you like the best. Want a window – sounds great. More of an aisle person – the choice is yours. A fee applies to select your preferred seat, or we’ll choose one for you • Show your ticket directly from the app. No more checking in, no more printing a ticket. Simply show the driver the QR code of your ticket in the app. • Live trip updates – all from the app in the palm of your hand • App only discount offers. We like it when you use our app, that’s why we send out app only email offers Some of our over 1900 bus routes across North America include: • Albany, NY to New York, NY • Atlanta, GA to Dallas, TX • Atlantic City, NJ to New York, NY • Boston to New York, NY • Chicago, IL to Minneapolis, MN • Dallas, TX to Houston, TX • Houston, TX to San Antonio, TX • Las Vegas, NV to Los Angeles, CA • Los Angeles, CA to Phoenix • Miami, FL to New York, NY • New York NY to Philadelphia, PA • San Antonio, TX to Monterrey, Mex For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy
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