68
fair
Greyhound: Buy Bus Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
100 Reports
100 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
12 Reports
12 Reports
User Feedback
11%
iOS
12 Reports
12 Reports
89%
Android
100 Reports
100 Reports
Greyhound: Buy Bus Tickets - Latest Quality Issues
iOS
Nov 10, 2024
Zero rating
I am at chicago bus station from yesterday 6:40 pm i have ticket for 9:45 pm and then they show delay till the morning But when bus came they there is no name for you go and reschedule it but they didn't tell this for whole night and then they reschedule it at 8:30 am but there is no bus for 8:30 bus stop manager says it's 9:40am i am stuck here for more than 12 hours. Who gone pay this loss. Just because of you guyz i miss my meeting it's totally disrespectful for coustmer poor coustmer service.
Android
Nov 10, 2024
I purchased a ticket and they have no record of it. I had to call the bank to cancel the purchase x 3 and now it takes 90 days to get refunded. It also doesn't help when you can't understand the customer sales rep. because they speak broken English, very broken!! So I asked to speak to a different rep I was told they can't transfer calls to anyone else....smmfh. Greyhound sucks and now they have almost $600 tied up while I wait in my refund!!!
Android
Nov 10, 2024
The fact that you don't show the scheduling of the buses times so we can make our own decisions on department that would better serve our need for the service
Android
Nov 11, 2024
At first I was okay when I reached Louisville the bus driver was rude Treet everyone like a child then when I asked a man in the next stop a question inside would not even look at me I repeat the question before I got two words out of my mouth he said just go inside and wait no sir or nothing now it's been since I was 18 that I rode a grayhound I'm now 62 you have lost me and I will tell everyone not to ride grayhound Atlanta and forther South to Alabama those people know how to be I'm done
Android
Nov 12, 2024
There's no way to book a trip traveling in a wheelchair.
Android
Nov 13, 2024
They screwed my son on his return trip home and refused to do the correct thing and refund the money as they put blame on me. I hope this company can one day be honest and admit to there wrong doings mean time I wasted money over others mistakes
Android
Nov 13, 2024
If you can find another bus company PLEASE DO!!!! This company is brought by china , from another sucky company called flex bus. They can do whatever they want to you and beat you out of money. The app glitches and changes your options. Upon confirmation , you have a trip you cant take. You pay for a whole new ticket in order to cancel or change it . I think the app is set to do that do they can get free money. Im a disabled veteran that missed s very important medical appointment. SPRED WORD
Android
Nov 15, 2024
Unfortunately I had a bad experience They took me to the wrong place I missed my other transfer I did not arrive on time and I could not even arrive at my destination they should put staff that able Spanish is true that we are in the United States But if it would serve as a lot of staff that able Spanish because we know many people I did not like the attention they give the staff is very peci they treat it as if one were not a person It's my comment
Android
Nov 15, 2024
Not user-friendly
Greyhound: Buy Bus Tickets - Product Description
Book low-fare bus tickets with more options With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before. • Bus Trip Schedules – More options! Now you can see and book both Greyhound and FlixBus carrier schedules. More schedules mean more low fares on bus trips. • Seat Assignments – Choose the seat on the bus that you like the best. Want a window – sounds great. More of an aisle person – the choice is yours. A fee applies to select your preferred seat, or we’ll choose one for you • Show your ticket directly from the app. No more checking in, no more printing a ticket. Simply show the driver the QR code of your ticket in the app. • Live trip updates – all from the app in the palm of your hand • App only discount offers. We like it when you use our app, that’s why we send out app only email offers Some of our over 1900 bus routes across North America include: • Albany, NY to New York, NY • Atlanta, GA to Dallas, TX • Atlantic City, NJ to New York, NY • Boston to New York, NY • Chicago, IL to Minneapolis, MN • Dallas, TX to Houston, TX • Houston, TX to San Antonio, TX • Las Vegas, NV to Los Angeles, CA • Los Angeles, CA to Phoenix • Miami, FL to New York, NY • New York NY to Philadelphia, PA • San Antonio, TX to Monterrey, Mex For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy
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