Quality degradation at Gusto Wallet  
Users report higher volume of Quality Issues than usual
51
fair

Gusto Wallet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
16 Reports
User Feedback
18%
iOS
16 Reports
82%
Android
75 Reports
Gusto Wallet - Latest Quality Issues
Android
Feb 26, 2025
Avoid this payroll system at all costs. They have a cash advance feature amongst other glitches that they take their money for cash advance before they even issue your paycheck. They just closed my account no notice, because of fraudulent activity.. I Payroll is hard enough without these headache sand hours on the phone just to hear there's nothing we can do. Their fees are too high They charge you for every time you move your money. Avoid iat all costs! Look up the bad reviews first 4.6? HA!
Android
Feb 26, 2025
Unable to select days for PTO
iOS
Feb 27, 2025
iPadOS App?
Three stars for the following reasons: 1) when entering hours worked after the fact it takes two or three times for the time scroll wheel to stick to the right time. It's a bit glitchy and I prefer to use to website. 2) I would much prefer to clock hours on my work issued iPad however the app is not optimized for iPad, thus again moving me to use the web for inputting hours. Otherwise the app is great!
Android
Feb 27, 2025
the only problem I have is that I'm unable to view my paycheck prior to getting paid..otherwise efficient.
Android
Feb 28, 2025
it used to remember my password
Android
Feb 28, 2025
I am still on the fence with this card I don't think I like it but it could just be user error at this point. for example, I just had a purchase refunded. but know where can I find on the card information where I made the purchase was charged for it and then it was refunded to my card. there's no evidence of it anywhere that I can find. and I like to see these things. if my opinion of this car changes, I will come back and update my review.
Android
Feb 28, 2025
Everytime I try and log in I have to close the app and try again at least 2-3 times. It worked fine until the last update.
Android
Mar 1, 2025
I've spent 10 hours today trying to complete onboarding and and nothing is getting saved. And now I can't even log on.
Android
Mar 1, 2025
It worker fine until their last big update. Now im getting a "needs to update" notification almost every day
Gusto Wallet - Product Description
Now employees who get paid with Gusto can put their paychecks to work with the Gusto Wallet.

Gusto Wallet helps you earn, save, spend, and borrow right within your Gusto account. It’s the easiest way to take control of your financial future.

- Get paid up to two days early with a Gusto spending account*
- Save towards custom goals with autosave
- No minimum balances, account fees, or overdraft fees**
- Get a Gusto debit card for simple spending
- Route your cash with the paycheck splitter
- Easily view paychecks and tax documents
- Clock in and out, review time sheets, and more instantly

We want to make sure you have all the details you need. Here’s some legal info about numbers, who we’re working with, and more:

*With a Gusto spending account, your payment may be processed up to 2 days early. Timing depends on when your employer sends payment funds.
** Some fees, such as out-of-network ATM and foreign transactions fees, may apply. Check the terms and conditions carefully.

Gusto is a payroll services company, not a bank. Gusto savings goals, spending account, and debit card are issued by nbkc bank, Member FDIC.

FDIC insurance is provided by nbkc bank, Member FDIC. Any balances you hold with nbkc bank, including but not limited to those balances held in Gusto accounts are added together and are insured up to $250,000 per depositor through nbkc bank, Member FDIC. If you have funds jointly owned, these funds would be separately insured for up to $250,000 for each joint account owner. nbkc bank utilizes a deposit network service, which means that at any given time, all, none, or a portion of the funds in your Gusto accounts may be placed into and held beneficially in your name at other depository institutions which are insured by the Federal Deposit Insurance Corporation (FDIC). For a complete list of other depository institutions where funds may be placed, please visit https://www.cambr.com/bank-list. Balances moved to network banks are eligible for FDIC insurance once the funds arrive at a network bank. To learn more about pass-through deposit insurance applicable to your account, please see the Account Documentation. Additional information on FDIC insurance can be found at https://www.fdic.gov/resources/deposit-insurance/.
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