59
fair
Hard Rock Bet: Betting, Casino | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Sports
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
189 Reports
189 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
186 Reports
186 Reports
User Feedback
50%
iOS
186 Reports
186 Reports
50%
Android
189 Reports
189 Reports
Hard Rock Bet: Betting, Casino - Latest Quality Issues
Android
Dec 18, 2024
I frequently am unable to access the ap. Error message tells me to try again later. Very frustrating when it still doesn't work days later.
iOS
Dec 18, 2024
Needs more options for lines
Need more lines for football games ( player prop NCAA ) Needs a better multiplier for parlays
Android
Dec 18, 2024
Biggest issue i have is that they are not held accountable for scores that display incorrectly. I emailed them on an incorrect bolding of a match that cost me some money and they just apologized and said "were not responsible for it". How are you not responsible for how YOUR app works? They should be held accountable. Just washing your hands and walking away after you've taken money - disgraceful.
iOS
Dec 19, 2024
Pathetic
I reached out about a phone number change at 11am .. 8:50pm almost 9pm still NOTHING. Pathetic company / pathetic customer service. Fanatics puts them in the dirt in terms of sortsbook. Hard rock = TRASH
iOS
Dec 19, 2024
Deposits on slots= immediate loss
Zero chance of ever being ahead and no chance for entertainment value as the losses are immediate and zero chance to actually enjoy the site because balance is gone in minutes. Get better….
iOS
Dec 19, 2024
Share feature?!?
when you start yo win, Hardrock forces you to update. A forced update was sent to me this morning, Now they have a share feature that when you press it accidentally, it crashes the app. Why would you have a share feature on a bet?!? who am I sharing with? That makes no sense at all. Thankfully I can get back into the app. When you win, their main goal is to lock you out the app..They refuse to let Fanduel come to florida, because they don't want any competition, If Fanduel was in Florida, Hardrock would be 10x better. Hardrock bet has gotten way to comfortable from when they first started...But on the flip side, please remove the dreadful share feature on bet slips!!
iOS
Dec 20, 2024
Bonus spins
I received about 8-10 boxes spins last week and the game won't load. I've contacted customer service many times and the situation is still not resolved.
iOS
Dec 20, 2024
Cannot sign up- even using 3 different email addresses
So I downloaded the app and clicked on “sign up” It prompted me to enter my email address and create a password, which I did When I tried to create my account, red letters popped up and said “ you already have an existing account - log in here” I've never had an account with hard rock So I tried a different email AND a different email provider , the first one was yahoo, the 2nd was gmail I got the Same message saying I already have an account So I tried a 3rd email account, another yahoo email address and again, the same message I called the phone number provided for help and had to create a “ticket” for them to contact me back within 24-72 hours But something is wrong either with the app or the login part of it because It's literally impossible to use 3 separate email addresses with 2 different providers and not be able to create a new account So that's my dilemma and the situation at hand Any help would be appreciated- thx
iOS
Dec 20, 2024
They Will Scam You
I had the same situation happen twice in 1 day. I have now stepped away. I put a bet on table tennis, their system indicated I won and pull the bet away while I'm watching the guys still play live. Once they tied I wanted to pull my bet out before closing, but I couldn't because their system said I won. So it forced me to wait and watch what happens. I lost twice because it said I won, which I didn't only to watch the money get taken before I can pull out the bet. They have a really bad faulty system and they'll always say watch the live action and don't look at their system as it's not correct at all. Their customer service is terrible and won't offer anything when they make mistakes. They just want your money. Don't do it!
Hard Rock Bet: Betting, Casino - Product Description
Hard Rock Bet has remixed the online sportsbook and casino experience to deliver legendary Hard Rock entertainment anytime, anywhere. It’s the best place to play with more table games, live dealer, and exclusive slot titles to go along with thousands of sports betting markets including unique parlay features, play-by-play betting, and prop bets covering events from around the world. Hard Rock Bet is available throughout the Hard Rock footprint, while the integrated sportsbook-casino experience will only be available in New Jersey. Hard Rock Bet is better entertainment - with an easy to use app, quick sign-up, fast deposits and withdrawals, fun promotions, and an online loyalty program that rewards you with great prizes. We also play the hits from classic games to new releases, including popular slot games like 88 Fortunes, Cash Eruption, Future Coin, Cleopatra, and Bonanza! It’s also the best place for gameday with betting on all your favorite sports, including NFL, NBA, MLB, NHL, College Football & Basketball, MMA, UFC, NASCAR, and so much more. Features: - It’s simple, Hard Rock Bet provides an easy to use sportsbook and casino for players of all experience levels. - Get your money fast, we’re talking instant and secure withdrawals. Depositing is a breeze too using a variety of options including your debit/credit card, Venmo, PayPal, and directly from your bank. - Promotions that Rock: Free spins, casino bonuses, deposit matches, boosts, Bonus Bets, and Mystery Wheel Spins. - Get the Headliner Treatment: Loyalty Rewards makes it easy to turn your bets into benefits like bonus bets/spins, Mystery Wheels, and other great rewards! Bet. Redeem. Repeat. Bet Sports: Turn up gamedays with simple and quick access to the sports you love! - We’ve got it all, NFL, NBA, NCAAF, NCAAB, MLB, NHL, MMA, UFC, NASCAR, and more. Bet on winners, over/unders, futures, and live throughout the game. - More ways to play - and parlay. Yeah, we’ve got Same Game Parlays and Play-by-Play betting, but also our exclusive Flex Parlays - where you can still win even if a few bets lose. - Giving you props, all the props. Play the game within the game with our hundreds of prop bets on every player, every team, and every game. - Boosts! Boost your bottom line with fun promotions, daily Happy Hours, and Overdrive Boosts on the biggest events of the day. Play Casino in New Jersey: Put our slots, table games, and live dealer games on repeat! - Our new and improved online casino experience is easy to use with a better vibe and a faster flow. - Deal yourself in for epic promotions that maximize your play, from casino bonuses to daily free spins, and deposit matches. - More games. Hundreds more - with classic titles, new releases each month, and favorites straight from the casino floor. - Double down with our large selection of table games and live dealer action including blackjack, roulette, baccarat, craps, poker, hold ‘em and more! Download Hard Rock Bet for free today and get in on the action! Offered by Seminole Hard Rock Digital, LLC. Must be 21+ to play. This is a real money gambling app. Please gamble responsibly and only bet what you can afford. For gambling addiction help and support, please contact the National Council on Problem Gambling at 1-800-522-4700 or visit https://www.ncpgambling.org. Gambling problem? Call 1-800-GAMBLER (FL, VA, OH, NJ, IL), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-800-9-WITH-IT (IN), or TN REDLINE 1-800-889-9789 (TN).
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