7
poor
Hatch Sleep | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
37 Reports
37 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
97 Reports
97 Reports
User Feedback
72%
iOS
97 Reports
97 Reports
28%
Android
37 Reports
37 Reports
Hatch Sleep - Latest Quality Issues
iOS
Dec 17, 2024
Not worth subscribing yet
Have been using the hatch and subscription for about half a year. The main purpose for buying it is still there (to wake up with artificial sunlight), but after learning how much I should be expecting to be able to customize, create, and expect variety with the subscription, it's quite disappointing and limiting. For the price, I should expect a significant variety of wake-up alarms and wind down background noises. It feels like most of the sound options are people talking? Not only that, but there's not even much variety for THAT, unless you like hearing the same person repeat the same 3 minute thing every night. Looking forward for our earned, soon to come, big improvements. Lots of future potential for how much they charge.
iOS
Dec 17, 2024
The app is great, the subscription is greedy
I'll be honest, the app is really nice and works flawlessly. I have never had a problem with it. My Hatch alarm is also great, it is one of the only things that can wake me up. But I'm getting very tired of companies creating expensive products, and you have to pay even more money to use their full capabilities. I owned and used the full Hatch subscription for one year, and didn't find that it added anything to my experience. So it's fantastic that this overpriced alarm clock is actually functional without the purchasers having to fork over extra money, and I hope that Hatch keeps it that way. If they ever lock the alarm out and force you to pay monthly to use it, I will immediately get rid of it. There is no reason to spend over $150 on an *alarm clock* and not be able to use all the different parts that it offers. We all need to take a stand against this increasing culture of unnecessary, greedy subscriptions. Ownership should mean ownership.
Android
Dec 17, 2024
Was great at first but every time there is an update it is unuseable for days. Every update fails multiple times and the features dont work when it needs to be updated, including the alarm itself. Very buggy software that seems to be getting worse. I've only had it for about 6 months, only 3 months fine. The app itself lacks useful features, for example if I want to change an alarm for just one day it is difficult. I pay for the subscription too, which is extremely over priced for the experience
Android
Dec 17, 2024
Trash
iOS
Dec 18, 2024
Buggy
Sometimes the light alarm works, sometimes it doesn't. Sometimes you can sleep with sound on, and sometimes the sound becomes SUPER LOUD while you're sleeping! You might be able to turn the alarm off by pushing the button on top, but you'll probably have to push it many times. My biggest complaint is that there's no way to ONLY turn off the sound from the alarm! I would LOVE to turn the audio off and keep the light on!! Also they change the sunrise colors and alarm sounds often, RIP “forest birds”.
iOS
Dec 18, 2024
Disappointed
App is so slow and lags all the time. It honestly makes using my hatch such a headache.
iOS
Dec 18, 2024
This app is still terrible
I'm only writing this review in the hopes these are fixed because the UX is very frustrating. - when editing the alarm time you have to hit the dots just so… allow me to touch the number or bar to edit the number for wider tap area - calculator clock editor does not let me type the numbers in I can only scroll
iOS
Dec 18, 2024
Too many ads
This app is just an ad for hatch plus. It used to be a very simple app and now I hate using it because I have to navigate around all the ads. I will never subscribe to a night light and it makes me livid that I can't just use the light without being hounded to subscribe. Be better. Change the app.
Android
Dec 19, 2024
The constant 'network error' is so annoying. And they never added Google Assistant integration as promised...
Hatch Sleep - Product Description
Make space for rest in your life. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest Mini, Rest, and Rest+. With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including: – Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up. – Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time. – Sunset. Signal to your brain that it’s time to unwind by adding a sunset to your bedtime routine. – Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds. – The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight. – Wind down for bed with Channels—curated playlists of music, dreamscapes, guided rest exercises, and sleep stories. – Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore. Rest Mini is the tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps you fall asleep and stay asleep. Features include: – 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat. – Control via app. Control sounds, timer & volume from the other room. – Custom timer. Set sounds to play for any custom duration, for minutes or hours. – Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device. Rest is the original Hatch smart sleep device that parents love. Features include: – Customizable Nightlight Light library features 10 presets and an in-app color wheel to dial in infinite colors. – 11 Soothing Sounds – Time-to-rise program that helps indicate when it's ok to wake in the morning. Rest+ includes all of the essential sleep features on Rest plus: – Built-in audio monitor and easy-to-read clock. – Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours. Subscription pricing and terms: Hatch Sleep Membership on Restore Available with the Hatch Sleep Membership on Restore, Channels are full of regularly updated playlists of dreamscapes, guided rest exercises, sleep stories and more that are specifically designed for a smooth and easy transition into sleep. Hatch Restore offers auto-renewing subscriptions. This will continue to give you unlimited access to Hatch Sleep Membership content while you maintain an active subscription. Cancel anytime. Hatch Sleep Membership on Rest Mini The Hatch Sleep Membership available on Rest Mini includes a content library full of regularly updated playlists of bedtime stories, lullabies, breathing exercises, & more that are specifically designed for a smooth and easy transition into sleep. Rest Mini offers an auto-renewing monthly subscription at $9.99/month. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription. Payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. Read more about our terms and conditions: Terms of service: https://www.hatch.co/terms Privacy policy: https://www.hatch.co/privacy-policy Need help with your device? Contact us with any feedback or comments at hatch.co/support. Learn more about Hatch products at hatch.co.
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