14
poor
Hatch Sleep | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
37%
Android
60 Reports
60 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
103 Reports
103 Reports
User Feedback
63%
iOS
103 Reports
103 Reports
37%
Android
60 Reports
60 Reports
Hatch Sleep - Latest Quality Issues
Android
Nov 15, 2024
I have ZERO issue with the hatch itself. It's honestly a great sound machine. The App is slightly less intuitive than previous versions but the part that GENUINELY MAKES ME ANGRY is that I have to put in my credit card info into the app to use my hatch. Im not buying the hatch for all the extra BS. Explain to me WHY I need to pay so much for a product for you to somehow trap me into paying MORE later on? Give me an option where I don't HAVE to give my credit card info.
iOS
Nov 16, 2024
Doesn’t update
When I go into the app it says I need to update but the update never finishes. I can't use the device without the app. It's been about 6 months and basically it's useless. Should've went with a white noise machine that doesn't require app
iOS
Nov 16, 2024
Annoying
Charges a subscription but never comes out with anything new and a the available sounds are mid. Should be able to pick whatever sound we want AND use this thing as a Bluetooth speaker for music for what it costs.
iOS
Nov 16, 2024
Light is great, app needs work
I have never opened this app and had it report the correct status of the light color and sound or allow me to change it. Every time, it requires closing the app and opening it again, taking several seconds to discover what should already be a paired Bluetooth device. The physical hardware is great, though.
Android
Nov 17, 2024
glitches and has "playback errors" constantly. half the functionality of this device that you pay a hefty sum for is blocked behind additional subscription fees.
Android
Nov 17, 2024
Some suggestions for improvement: 1. Allow changing the start/end time of a program without keeping the duration time (I've changed it several times without realizing and sound machine will stop earlier than I intended, waking my daughter up) 2. Have an option for gradual increase/decrease of sound like leading up to bedtime or waking up from nap program
iOS
Nov 18, 2024
Unable to edit or alter anything.
I have no way to edit my unwind or sleep routine, and there's now around 17 steps in my unwind routine with no way to delete them. There's no “three dots” for me to press, it literally just always says create a bedtime ritual. I was so excited for this product and want it to work, but it feels completely unusable at this point, I don't understand.
Android
Nov 18, 2024
The Hatch is simple and not super feature rich. I like the light and sound programmablility, however most of it could be replaced with a google home or Alexa. The app tries to upsell WAY TOO MUCH. That's actually my least favorite thing. It tries to sell you fancy white noises instead of actually telling you what it can do
Android
Nov 20, 2024
There's always issues with the wifi and issues changing or setting up routines. It always says error or that it's disconnected from wifi and then when I try to reconnect it gives me error messages. I want to slightly adjust time or noise, it won't let me or says it's on but it's not.
Hatch Sleep - Product Description
Make space for rest in your life. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest Mini, Rest, and Rest+. With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including: – Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up. – Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time. – Sunset. Signal to your brain that it’s time to unwind by adding a sunset to your bedtime routine. – Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds. – The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight. – Wind down for bed with Channels—curated playlists of music, dreamscapes, guided rest exercises, and sleep stories. – Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore. Rest Mini is the tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps you fall asleep and stay asleep. Features include: – 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat. – Control via app. Control sounds, timer & volume from the other room. – Custom timer. Set sounds to play for any custom duration, for minutes or hours. – Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device. Rest is the original Hatch smart sleep device that parents love. Features include: – Customizable Nightlight Light library features 10 presets and an in-app color wheel to dial in infinite colors. – 11 Soothing Sounds – Time-to-rise program that helps indicate when it's ok to wake in the morning. Rest+ includes all of the essential sleep features on Rest plus: – Built-in audio monitor and easy-to-read clock. – Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours. Subscription pricing and terms: Hatch Sleep Membership on Restore Available with the Hatch Sleep Membership on Restore, Channels are full of regularly updated playlists of dreamscapes, guided rest exercises, sleep stories and more that are specifically designed for a smooth and easy transition into sleep. Hatch Restore offers auto-renewing subscriptions. This will continue to give you unlimited access to Hatch Sleep Membership content while you maintain an active subscription. Cancel anytime. Hatch Sleep Membership on Rest Mini The Hatch Sleep Membership available on Rest Mini includes a content library full of regularly updated playlists of bedtime stories, lullabies, breathing exercises, & more that are specifically designed for a smooth and easy transition into sleep. Rest Mini offers an auto-renewing monthly subscription at $9.99/month. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription. Payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. Read more about our terms and conditions: Terms of service: https://www.hatch.co/terms Privacy policy: https://www.hatch.co/privacy-policy Need help with your device? Contact us with any feedback or comments at hatch.co/support. Learn more about Hatch products at hatch.co.
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