8
poor
Hatch Sleep | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
30%
Android
131 Reports
131 Reports
iOS unitQ Score
iOS User Feedback
70%
iOS
309 Reports
309 Reports
User Feedback
70%
iOS
309 Reports
309 Reports
30%
Android
131 Reports
131 Reports
Hatch Sleep - Latest Quality Issues
Android
Jan 27, 2025
App has become extremely glitchy. Currently, whenever I pull up my device to try to shut it off from the app in the morning, the button is so slid down on my screen that I can't tap it.
Android
Jan 27, 2025
It couldn't even finish the setup process. So we were left with an alarm clock that couldn't alarm.
Android
Jan 27, 2025
really slow and doesn't catch up for like 2 minutes when you try adding something to your routine. or if you're trying to listen to sounds to see if you want to add them they won't start playing.
iOS
Jan 28, 2025
Not user friendly
Nice in theory but not a user friendly experience. Complicated set up of routine and steps. Frustrating limits on how long certain music or songs can play rather than just playing continuously throughout the night. Only their approved sleep sounds seem to be continued through the night which didn't used to be the case before the update
Android
Jan 28, 2025
It won't let me connect it... It's irritating....
iOS
Jan 28, 2025
Recent update removed my hatch
Guess i have to try and set it up all over again, super fun thing to do as I'm literally trying to put my little one down.
Android
Jan 28, 2025
if the alarm itself is nice, paying a subscription monthly on top of the already very expensive product to have access to meditations and other tales is really pushing it
Android
Jan 28, 2025
all these apps want you to pay for more and more. just give me a light and sound machine with 10 options of color and sound for the price of your device
Android
Jan 29, 2025
What a terrible experience. The restore 2 does not work 90% of the time and the alarm has no sound. App constantly disconnects. Worthless junk that quit functioning within 3 days of receipt. Customer service's only response is to buy the Hatch 3. Still waiting for refund to process.
Hatch Sleep - Product Description
Make space for rest in your life. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest Mini, Rest, and Rest+. With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including: – Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up. – Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time. – Sunset. Signal to your brain that it’s time to unwind by adding a sunset to your bedtime routine. – Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds. – The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight. – Wind down for bed with Channels—curated playlists of music, dreamscapes, guided rest exercises, and sleep stories. – Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore. Rest Mini is the tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps you fall asleep and stay asleep. Features include: – 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat. – Control via app. Control sounds, timer & volume from the other room. – Custom timer. Set sounds to play for any custom duration, for minutes or hours. – Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device. Rest is the original Hatch smart sleep device that parents love. Features include: – Customizable Nightlight Light library features 10 presets and an in-app color wheel to dial in infinite colors. – 11 Soothing Sounds – Time-to-rise program that helps indicate when it's ok to wake in the morning. Rest+ includes all of the essential sleep features on Rest plus: – Built-in audio monitor and easy-to-read clock. – Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours. Subscription pricing and terms: Hatch Sleep Membership on Restore Available with the Hatch Sleep Membership on Restore, Channels are full of regularly updated playlists of dreamscapes, guided rest exercises, sleep stories and more that are specifically designed for a smooth and easy transition into sleep. Hatch Restore offers auto-renewing subscriptions. This will continue to give you unlimited access to Hatch Sleep Membership content while you maintain an active subscription. Cancel anytime. Hatch Sleep Membership on Rest Mini The Hatch Sleep Membership available on Rest Mini includes a content library full of regularly updated playlists of bedtime stories, lullabies, breathing exercises, & more that are specifically designed for a smooth and easy transition into sleep. Rest Mini offers an auto-renewing monthly subscription at $9.99/month. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription. Payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. Read more about our terms and conditions: Terms of service: https://www.hatch.co/terms Privacy policy: https://www.hatch.co/privacy-policy Need help with your device? Contact us with any feedback or comments at hatch.co/support. Learn more about Hatch products at hatch.co.
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