15
poor

Hatch Sleep | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
28%
Android
38 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
97 Reports
User Feedback
72%
iOS
97 Reports
28%
Android
38 Reports
Hatch Sleep - Latest Quality Issues
iOS
Feb 27, 2025
Great Product, Bad App
While I love the alarm clock, this app is extremely hard to navigate and not user friendly at all. I understand I'm talking about an alarm clock, but it's an alarm clock that functions through an app and it could use a lot of improvements. It's not easy to see. You have to scroll to see alarm and sleep things to set (and that's the whole point). When adjusting the time for an alarm the dial is too small.
iOS
Feb 27, 2025
Greedy - useless without $$$
Apparently the hundreds of dollars this thing costs isn't enough for them…it's nothing but a glorified sound machine (which I can get on a phone app for free) without their subscription. So absurd. Buy literally anything else.
iOS
Feb 27, 2025
Great sleep…most nights
I've had my eye on the viral Hatch Restore 2 for awhile now and recently received if for Christmas as well as the annual based subscription. I used to get about 7 hours of sleep a night and have been going upwards from 8-9 now. Overall I love how many features are in the Hatch+ membership. But recently I've been experiencing issues with my sleep sound. The first parts of my night routine such as my Unwind go perfectly, very calming and almost puts me to sleep. And then the Sleep sound comes in, some days it sounds angelic and puts me to sleep like a newborn but most others it creates this glitching noise every second and really disturbs me, so I haven't been using my hatch much recently. I've contacted the Hatch support multiple times and I've gotten no help except their Ai bots that gives me ways to troubleshoot, which none have worked. I would love to speak with a real person to resolve this issue, thank you!
iOS
Feb 27, 2025
The app keeps crashing!!
Love my restore 2 but for the past 4 days since the last update my app has been crashing and I cannot change any of the settings on my device. There is no where for me to successfully troubleshoot this that I have found and the support service has not been helpful.
iOS
Feb 27, 2025
Overpriced
The alarm clock charges $55 a year, and the subscription terms or info are not in the app.
iOS
Feb 28, 2025
Very disappointed
This app comes with next to nothing as for options of sounds / music. The ones it comes with are awful. You have to pay for their premium membership to access 80% of what's on the app… such a money grab. Terribly disappointed in this purchase… I will be letting all my mom friends know as well
iOS
Feb 28, 2025
Not that easy to navigate
The app just isn't that easy to navigate. Also, it's 2025, let's be able to change the snooze time length from anything other than 9 minutes. Why is that not customizable?
iOS
Feb 28, 2025
Frustrated Mama
I've used hatch since 2020 when my first son was born and loved it, recommended it all the time, but now it has gotten way too complicated. The new app/ new hatch is designed in a way that you have to press sooo many things just to turn on white noise. When the baby is crying we don't need 500 options with 15 things we have to click through. Was this designed by men??? I also DON'T want to pay for the subscription (parents of young kids have enough expenses, thank you) but now I can't even adjust the volume on the touch ring things I set up during the free trial because I'm not paying…. Not happy at all my old hatch died and am now stuck with this one.
iOS
Feb 28, 2025
Lacks quick change ability
The app doesn't remember where in its UI you were when the screen is locked. This is especially bad when you are trying to quickly update a setting before going back to sleep. It either reverts to the home page or it goes to a page where it makes you select the device you want to change. I only have one device and I just want to lower the volume as my kid falls asleep not be blinded by clicking g around an interface when I also want to go back to sleep.
Hatch Sleep - Product Description
Make space for rest in your life. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest Mini, Rest, and Rest+.

With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including:
– Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up.
– Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time.
– Sunset. Signal to your brain that it’s time to unwind by adding a sunset to your bedtime routine. 
– Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds.
– The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight.
– Wind down for bed with Channels—curated playlists of music, dreamscapes, guided rest exercises, and sleep stories.
– Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore.

Rest Mini is the tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps you fall asleep and stay asleep. Features include:
– 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat.
– Control via app. Control sounds, timer & volume from the other room.
– Custom timer. Set sounds to play for any custom duration, for minutes or hours.
– Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device.

Rest is the original Hatch smart sleep device that parents love. Features include:
– Customizable Nightlight Light library features 10 presets and an in-app color wheel to dial in infinite colors.
– 11 Soothing Sounds
– Time-to-rise program that helps indicate when it's ok to wake in the morning.

Rest+ includes all of the essential sleep features on Rest plus:
– Built-in audio monitor and easy-to-read clock.
– Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours.

Subscription pricing and terms:

Hatch Sleep Membership on Restore 

Available with the Hatch Sleep Membership on Restore, Channels are full of regularly updated playlists of dreamscapes, guided rest exercises, sleep stories and more that are specifically designed for a smooth and easy transition into sleep.
Hatch Restore offers auto-renewing subscriptions. This will continue to give you unlimited access to Hatch Sleep Membership content while you maintain an active subscription. Cancel anytime.


Hatch Sleep Membership on Rest Mini

The Hatch Sleep Membership available on Rest Mini includes a content library full of regularly updated playlists of bedtime stories, lullabies, breathing exercises, & more that are specifically designed for a smooth and easy transition into sleep.

Rest Mini offers an auto-renewing monthly subscription at $9.99/month. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription.

Payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

Read more about our terms and conditions:
Terms of service: https://www.hatch.co/terms
Privacy policy: https://www.hatch.co/privacy-policy

Need help with your device? Contact us with any feedback or comments at hatch.co/support. Learn more about Hatch products at hatch.co.
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