47
poor
Headout: Travel Experiences | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
76 Reports
76 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
25 Reports
25 Reports
User Feedback
25%
iOS
25 Reports
25 Reports
75%
Android
76 Reports
76 Reports
Headout: Travel Experiences - Latest Quality Issues
Android
Jan 20, 2025
Bad app, I can't log in to my account and my tickets don't appear
iOS
Jan 22, 2025
No amendment possible
Even after 5 minutes after your booking, and it is super obvious that you made a mistake with the reservation time, they dont make you change anything, it is really not fair when the reservation is for four days later
Android
Jan 22, 2025
not very serious site. I bought 5 tickets by mistake on the wrong date and they didn't want to move the entrance by one day, since I wouldn't have been there before. I lost 190€! really disgusting!
Android
Jan 23, 2025
They are scam app. Be careful they are liars. They are scammers. Reservation cancelled within the legal time. With OK Cancellation from the local tour operator and they still act crazy. WATCHED HEADOUT SCAMMERS.
iOS
Jan 25, 2025
The real worst
When I asked if the reservation was still pending, they said it was just delayed and that it was definitely possible, and then suddenly sent me a cancellation notice.
Android
Jan 28, 2025
On site, different conditions applied than those communicated by headout. We had to pay a lot of extra money because cancellation was no longer possible at that point. I have not yet received a solution to my complaint. On top of that, you have to download the app to even be able to get the tickets, which is an absolute disgrace.
Android
Jan 28, 2025
The entrance fee was 79 euros and they charged me 105 euros for administration when the ticket says 9 euros for administration. They should pay me what they stole from me!!!!!!
Android
Jan 29, 2025
They charged the money we went to the destination and they cancelled the booking. Don't use this app ever! Support staff was not so supportive! Didn't ever bother to help what a waste of time.
Android
Jan 29, 2025
So badd ,cant reschedule
Headout: Travel Experiences - Product Description
A world of endless adventure awaits. A world that’s yours to explore. Your gateway to happiness? Headout. Our mission? To unlock this happier world by connecting high-quality live experiences with people all over the globe. Whether you’re about to embark on a wild journey to a new city or are on the lookout for a thrilling escapade in a town you’ve been to many times before — we’ve got a curated collection of experiences that are just for you! Think of us as your enthusiastic partner in fun. From champagne atop the Eiffel Tower to watching Formula 1 cars whiz by in Singapore, head out now and explore our world like never before. - Join 20 million+ guests who’ve experienced the world with us - Get access to over 10,000 experiences in 250+ cities - Take your pick from exclusive offers & deals on last-minute tickets - Change in plans? Don’t worry, our experiences offer flexible cancellation - Book now, go whenever! With the ability to book tickets for later (yes, for real) – all you need to do is tap, tap, and go! Hear it straight from our guests who’ve lived it: “Purchasing the tickets to Dream World, on Headout was a fantastic decision. The booking process was smooth and straightforward, and I was able to easily select the date and time that suited me and my family best. At Dream World, not only did we breeze through the crowds, but it meant we we sure of getting entry into the theme park, especially with two children - both under the age of 8 years - eager to start exploring the park without any delay or drama! Buying the Dream World Visa gave us access to (almost) all the rides so with the wrist band on us, we went straight through without having the hassle of looking for change/currency at each ride. All in all, it was a stress-free and wonderful experience!” “Book and pay a ticket and pay in the app with just a few clicks. Tickets do not have to be printed out and can simply be shown digitally in the app. It couldn’t be easier. Everything went well on site. Versailles was breathtaking!” “Through a different provider, I had a trip cancelled last minute the day before and was able to book on to this tour late in the evening the day before. Tickets and confirmation of collection point were clear and the tickets are very easily available on the app. We were picked up at the pick up location on time, and our guide met us and explained what the experience would entail and the time scales. I think our guides make was Raphael, he was very knowledgeable and gave us a very detailed explanation of Krakows history as we were driving through Krakow towards Auschwitz. Showing us all the landmark buildings and their history along the way. Very easy to understand and communicated very well, and very passionate about education us all on Polish history. Very happy with this service and would recommend using them to book tours through.” We’d love to hear your thoughts, feedback, suggestions, and even your fun adventure stories! Feel free to drop us an email at support@headout.com or tweet us @headout. We’re all ears! Got queries? We’re here round-the-clock for you! Our 24*7 support centers are just a chat away on www.headout.com.
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