28
poor

Headout: Travel Experiences | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
63%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
52 Reports
User Feedback
37%
iOS
52 Reports
63%
Android
89 Reports
Headout: Travel Experiences - Latest Quality Issues
Android
Nov 17, 2024
The app crashes every time I try to open my tickets.
Android
Nov 17, 2024
Headout = a waste of money. I ordered tickets to the Acropolis. After installing it in the app, I found out that the tickets will be available 1 day before the tour and that they do not guarantee an entry time. Fraud - I don't buy a ticket for a specific time in advance so that I don't know if I'll enter. I do not recommend it. On the official website I got the ticket immediately after buying it with a booked entry time.
Android
Nov 17, 2024
Scam for the excavations of Pompeii, they give you a voucher and make you queue very long, the best option is to buy tickets on ticket one
Android
Nov 17, 2024
Booked for a skip the line ticket and they canceled the event last minute making me miss the experience completely.
Android
Nov 17, 2024
Scam - will sell you add ons for things that don't exist at tourist attraction. Even the venues are alarmed.. eg. Jeronimos Monastery audio guide (does not exist - instead after the fact tell you to download to your phone at the site) - RUN to another travel app -
iOS
Nov 17, 2024
Avoid avoid avoid
This company is horrible. We purchased two sets of tickets by mistake and they would do nothing for us. The agent I spoke to on the phone literally told me there disclaimers allow them to take your money and provide no support at all. No refunds or exchanges at all! Do not risk.
iOS
Nov 18, 2024
No cancellation/rescheduling policy
They do not provide the option for cancellation or rescheduling.
Android
Nov 18, 2024
Misleading messages, booked the Uffizi here, hope that to a quick access but unfortunately was not. And the price is expensive than in official website.
Android
Nov 19, 2024
Booked a ticket which says included an audio guide- when going to the audio guide part of this very app- says none were available. Rip off, basically
Headout: Travel Experiences - Product Description
A world of endless adventure awaits. A world that’s yours to explore. Your gateway to happiness? Headout.

Our mission? To unlock this happier world by connecting high-quality live experiences with people all over the globe. Whether you’re about to embark on a wild journey to a new city or are on the lookout for a thrilling escapade in a town you’ve been to many times before — we’ve got a curated collection of experiences that are just for you!
Think of us as your enthusiastic partner in fun. From champagne atop the Eiffel Tower to watching Formula 1 cars whiz by in Singapore, head out now and explore our world like never before.
- Join 20 million+ guests who’ve experienced the world with us
- Get access to over 10,000 experiences in 250+ cities
- Take your pick from exclusive offers & deals on last-minute tickets
- Change in plans? Don’t worry, our experiences offer flexible cancellation
- Book now, go whenever! With the ability to book tickets for later (yes, for real) – all you need to do is tap, tap, and go!

Hear it straight from our guests who’ve lived it:

“Purchasing the tickets to Dream World, on Headout was a fantastic decision. The booking process was smooth and straightforward, and I was able to easily select the date and time that suited me and my family best. At Dream World, not only did we breeze through the crowds, but it meant we we sure of getting entry into the theme park, especially with two children - both under the age of 8 years - eager to start exploring the park without any delay or drama! Buying the Dream World Visa gave us access to (almost) all the rides so with the wrist band on us, we went straight through without having the hassle of looking for change/currency at each ride. All in all, it was a stress-free and wonderful experience!”

“Book and pay a ticket and pay in the app with just a few clicks. Tickets do not have to be printed out and can simply be shown digitally in the app. It couldn’t be easier.
Everything went well on site. Versailles was breathtaking!”

“Through a different provider, I had a trip cancelled last minute the day before and was able to book on to this tour late in the evening the day before. Tickets and confirmation of collection point were clear and the tickets are very easily available on the app. We were picked up at the pick up location on time, and our guide met us and explained what the experience would entail and the time scales. I think our guides make was Raphael, he was very knowledgeable and gave us a very detailed explanation of Krakows history as we were driving through Krakow towards Auschwitz. Showing us all the landmark buildings and their history along the way. Very easy to understand and communicated very well, and very passionate about education us all on Polish history. Very happy with this service and would recommend using them to book tours through.”

We’d love to hear your thoughts, feedback, suggestions, and even your fun adventure stories! Feel free to drop us an email at support@headout.com or tweet us @headout. We’re all ears!

Got queries? We’re here round-the-clock for you! Our 24*7 support centers are just a chat away on www.headout.com.
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