Quality degradation at Headway: Daily Book Summaries  
Users report higher volume of Quality Issues than usual
58
fair

Headway: Daily Book Summaries | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
52%
Android
484 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
449 Reports
User Feedback
48%
iOS
449 Reports
52%
Android
484 Reports
Headway: Daily Book Summaries - Latest Quality Issues
iOS
Dec 18, 2024
AI Generated Rubbish
I tried the trial, listened to a few, hated them all. They're not engaging or helpful, it's just AI generated summaries read by irritating AI voices and I just zoned out. No human touch, nothing to draw you in. Terrible.
iOS
Dec 18, 2024
An app that steals, lousy
He charged a subscription of 250,000 cops, when I don't even use it and without me doing it manually that thieves
iOS
Dec 18, 2024
Careful of the web flow
Saw an ad decided to try the app, so when I hit the paywall, was happy to try the app by paying for a month. Here's the part for those who intend to try, there will be upsells for some other subs and Add (whatever service) it charges your card immediately without a confirmation to proceed. Writing into support say web checkouts are non refundable. Just be careful. Will update again if the app is worth
iOS
Dec 18, 2024
Horrible customer support
I recently attempted to try this app for a trial based on the reviews. I was charged what was NOT a free trial. I was then directed to a bunch of offers and they make the decline button way smaller and right under the accept button (I assume this is by design) but due to their marketing strategies leads to unintentional purchase. This is what happened to me. I emailed customer support right away to let them know I didn't want those things. All customer support is saying is I can't get a refund because I “agreed” to it. I've trialed many apps and many other apps have absolutely no problem refunding especially when you contact them so soon. Not sure if this is how the app makes itself successful but in my honest opinion in trialing the app the last 2-3 days it's not worth the money. You're better off subscribing to audible and audible has way better customer support. I encourage others to not be too curious about this app- it's not all that it says to be. Information is basic.
iOS
Dec 18, 2024
Good luck canceling
I had this, went on the app to cancel because I never used it. The account tab doesn't have anywhere to cancel. I went on one of three tabs and clicked cancel, but somehow that was for a product I never knew about and it didn't cancel the one I had. Customer service was no help. Very disappointing.
iOS
Dec 18, 2024
Warning about Payment
I canceled the subscription immediately after an annual purchase because I know I'll forget the renewal after a while and wanted to see how it goes. To my surprise, I got charged for another year, and they claim that cancellation has to be through their website. I was furious and wanted to remove my payment method to avoid further scams, yet I cannot find it. I have to DELETE my account for that to be sure not to be charged again and lose all the access for this paid year. You've been warned.
Android
Dec 18, 2024
Does not support Arabic
iOS
Dec 18, 2024
Frustrating and Predatory
I initially liked the idea of the Headway app, but the way they handle pricing feels really sneaky. After subscribing, they constantly push expensive add-ons, making it seem like you need to spend even more to get the full experience. What really frustrated me, though, was when I contacted support about an accidental charge. They just pointed me to their terms and conditions, which basically say no refunds no matter what. It feels like they've set it up to trap people into paying more. I'd honestly suggest looking for a different app. This one seems more focused on squeezing money out of you than providing a good experience.
iOS
Dec 18, 2024
Ok third party
The application had made it clear at registration that I would receive a message a few days before the end of the free trial to give me time to cancel: this was not done.
Headway: Daily Book Summaries - Product Description
Discover bite-sized learning with Headway for fun and easy growth! We summarize key ideas from the world’s nonfiction bestsellers so you can get essential knowledge to crush your goals. 

More than 18 million people have already joined the Headway community to become the best versions of themselves. How about hopping along on this self-growth journey?
———————

WHAT YOU GET WITH HEADWAY

* 1500+ books summaries with the world’s best ideas 
Learn the main insights from any nonfiction title in less than 15 minutes. Whether you want to listen or read, we have you covered with concise summaries on any topic. 

* Highly personalized approach
We pick every piece of bite-sized content according to your goals and needs. Enjoy your fun and fully customized journey to the top.

* Daily insights
Start your day by tapping through a portion of daily insights. It’s the best way to build your routine around fun and easy growth!

* Self-growth challenges
Boost your life areas and skills with our challenges on Success, Wealth, Healthy Relationships, Modern Parenting, Self-Confidence, Emotional Intelligence, and more. Choose what you want to achieve and follow the challenge to see excellent results in 28 days or less.

* Only proven sources of ideas
We pick titles from reputable lists like The New York Times Bestsellers and Amazon Bestsellers to deliver the highest quality of ideas.

* Quality of summaries
Our professional writers & editors polish every key idea in our hand-crafted content to create the best learning experience.

* Spaced Repetition feature
This recall technique helps turn your favorite insights into flashcards and go through them whenever you want. It’s also an excellent tool for those learning English, as you can turn any unknown word into a flashcard and quickly memorize it. 

* Widgets
Now inspiration is always in your pocket and speaks to you every time you unlock your phone. We choose the best quotes and insights for Headway widgets to keep you motivated every second. 

———————
WHAT 18M+ USERS HIGHLIGHT
* Inspiring & motivating
* Huge library of book summaries
* Easy to read & listen
* Would recommend
———————

WHAT MEDIA SAY ABOUT US

“Headway is a bite-sized learning app for those who strive to grow. Helping users worldwide to become happier and more confident, their subscription-based service is designed to be worked into a busy schedule.”— Daily Mail

“Professional writers and editors of the Headway team up with the best voice actors, moderators, and other team members to deliver an experience that is unmatchable in terms of quality.” — Mobile App Daily

“Whether you’re taking a 15 minutes break, commuting to and from the workplace, or stuck in traffic, you can use the app to learn productivity or leadership hacks.”— MakeUseOf

———————
HOW DOES IT WORK?
After you decide to begin your growth with Headway and download the app, you can start a 7-day free trial.

Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period. Don’t worry, though — in any case, you’ll receive a reminder from us that your free trial is about to end.

The Headway Premium subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the selected option) until you cancel. Canceling your subscription means the automatic renewal will be disabled. However, you will still have access to all your subscription features for the remaining time of your then-current period. 

Note that deleting the app does not cancel your subscriptions.
Terms of Use: https://policy.get-headway.com/info/terms-and-conditions-web.html 
Privacy Policy: https://policy.get-headway.com/info/privacy-policy-web.html 
———————
 
Got an idea about how to make your growth with Headway better? Please email support@get-headway.com, and our Support Jedis will pass it on to the rest of the team.
Want to improve your unitQ Score by 20% within 30 days?
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