33
poor

HealthEquity Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
56%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
60 Reports
User Feedback
44%
iOS
60 Reports
56%
Android
75 Reports
HealthEquity Mobile - Latest Quality Issues
Android
Jan 26, 2025
Won't let me login or connect. Thought it would be easier than the website, but I guess not.
Android
Jan 26, 2025
After a few logins, I can access my account. Then I get a notification that my account has been locked
Android
Jan 26, 2025
Too many bugs. Doesn't work well, in my opinion.
Android
Jan 26, 2025
Unable to verify account for account creation, just getting error messages when asked to enter my phone#
Android
Jan 27, 2025
This app will never let me log in (and yes, the username and password are correct). If I try and reset my password, I just repeatedly get an error message. It's less than useless.
iOS
Jan 28, 2025
Outdated website
The website should give actual gains/loss details for each fund in the account separately on a daily basis not based on month end. This way I know in which fund I am doing well or bad. Maybe you should review Fidelity or Robinhood websites to get some ideas for your future website planning.
Android
Jan 28, 2025
Can't log in on app even though I have a login for the website.
Android
Jan 28, 2025
The app will not run on my phone. It thinks it is installed on a rooted device when it is not on a rooted device. Running stock android 15 with latest security patches for the current month. Pixel 7 pro The play store even states the phone is certified. The phone has never been rooted.
Android
Jan 29, 2025
Can't login
HealthEquity Mobile - Product Description
The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts.

Features include:

·  On-the-go access and history: Access all account types wherever you go.

·  Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments.

·  Ability to send payments & reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.

·  Ability to manage debit card transactions: Link your debit card transactions to claims and documentation.

·  Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.

·  Investments: Manage your HSA and MSA investments including buying and selling funds, researching performance, and making trades.

·  Notifications: Receive alerts when your HealthEquity card is used.
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