48
poor
HelloFresh: Meal Kit Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
352 Reports
352 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
100 Reports
100 Reports
User Feedback
22%
iOS
100 Reports
100 Reports
78%
Android
352 Reports
352 Reports
HelloFresh: Meal Kit Delivery - Latest Quality Issues
Android
Nov 18, 2024
In itself great dishes, delicious recipes and regular discount promotions but: - if you want to cancel you have to do it complicated via the settings on the website, the function does not exist via the app - it is not really obvious whether the current box will be canceled (this time it was canceled, last time not) In summary, a great way to save yourself some time from time to time, but you have the feeling that you are already being pushed into the subscription options
iOS
Nov 18, 2024
Overpriced
First of all it's overpriced. Second: they're stock their meals with questionable sodium concentrate flavors which would make every meal taste better but at what cost? If you want so slowly poison yourself just order this concentrates from somewhere else and add it to your homemade food. Third: you can't just cancel the subscription unless you reach them out and explain why you want to cancel it lol. Forth: the don't send a reminders about upcoming charges like most of the companies do nowadays. Very sneaky company.
Android
Nov 18, 2024
HelloFresh no thanks I created my account and deposited all the data. That was enough to trigger an automatic order that can no longer be canceled. This service is pure impudence and absolutely not recommended
Android
Nov 18, 2024
I've been waiting for my order for 17 days now, and the app is unable to find a solution, other than making me wait again and again. I must have called them I don't know how many times, and all they can say is that they are sorry. Meanwhile, it's like playing tennis with my money: I pay them a sum and then they pay it back to me, without ever solving the problem. And I'm well on my way to waiting at least 21 days in total
Android
Nov 18, 2024
The package contains none of the protein needed to prepare Come pick this back up and refund the money paid.
Android
Nov 18, 2024
Great to reduce your mental load and discover lots of recipes, on the other hand the loyalty program is disappointing. I spent more than 2000 euros on a box and I didn't get any so-called gifts or benefits.
Android
Nov 18, 2024
still being charged for delivery even though I have Amazon prime. I have called so many times and Hello Fresh still hasn't resolved this issue. Not happy!
Android
Nov 19, 2024
The app bugs all the time...
Android
Nov 19, 2024
Be warned, even if you specify you don't want boxes every week, it will eventually start sending boxes again unprompted as long as you are subscribed
HelloFresh: Meal Kit Delivery - Product Description
HelloFresh delivers weekly meal kits with delicious ingredients and easy-to-cook recipes directly to your door. Take the guesswork out of meal planning and cook delicious food for you and your entire family. Perfect for busy lifestyles, our meal delivery services include everything you need to prepare your favorite meals, with many of our recipes served in about 30 minutes. We also combine thousands of delicious, carefully curated recipes in our collection, so mealtime is never boring! HelloFresh is as flexible as you are. Skip a week or cancel your weekly food subscription at any time. The only thing you need to decide is what to make tonight—giving you a fresh and fun cooking experience that puts you in control in the kitchen. What to Expect from HelloFresh Meal Plans -Thousands of delicious and easy recipes that you can save to your favorites, rank, and share with your friends and family. -Fresh ingredients, along with step-by-step recipe instructions and cooking tips & tricks. -A flexible online account that functions as a meal planner so you can easily choose your meals or change your meal kit subscription at any time. -When you finish preparing your recipe, you can sync the nutritional info with your Health app using HealthKit to track your nutritional intake. (iPhone) —Tasty Meal Kits Delivered to Your Door— Whether you’re an unfussy omnivore or a strict veggie eater, HelloFresh makes choosing the perfect food subscription box simple. Our easy-to-manage meal plans are fully customizable to your preferences, and they can be tailored for 2-4 people with up to 6 recipes per week. What’s more, with a little bit of creativity, you can easily make a HelloFresh meal kit work when you’re eating alone—just split the ingredients to make a single meal or save your leftovers for tomorrow’s lunch! Check out our easy meal kits here: -Meat & Veggies: A meal plan designed for unfussy omnivores with the widest range of meat, fish, and seasonal produce. Enjoy all our recipes with this preference. -Veggie: A meal kit with a huge range of seasonal veggies, legumes, seeds, and nuts. Everything you need to create vegetarian meals. -Pescatarian: A meal plan that perfectly balances seafood and veggies to make the most delicious fish-based recipes. -Family Friendly: The perfect meal plan for people of all ages, combining kid-tested meals and family favorites with easy recipes that everyone will love. -Calories Smart: Keep tabs on your calorie intake with the delicious, dietician approved meal kits that are at or under 650 calories each. -Quick & Easy: Fast, simple, and fresh meal plans that cut down on the prep, cooking, and cleanup every night! —Easy Meal Management with the HelloFresh iOS App— The HelloFresh app makes managing your weekly meal subscription simple. Just access your account on your iOS device to set your delivery day, swap out ingredients and recipes, or change the number of meals or the number of people you are feeding. Perfect whether you’re eating alone or cooking for the whole family! —About HelloFresh— HelloFresh is committed to sustainable eating, and each of our meal delivery kits helps you reduce food waste, lower your carbon footprint, and minimize packaging waste. In fact, we’ve been able to offset 100% of our carbon emissions. Our meal boxes come with perfectly portioned ingredients, with less prep and more great food without the hassle. We source all our ingredients responsibly, and we’re constantly innovating to reduce plastic packaging and improve our sustainability goals. For more information about our subscriptions, HelloFresh meal kits, or if you need help using the HelloFresh app, email us at iosappfeedback@hellofresh.com. Follow us on Facebook (fb.com/hellofreshUS) and Twitter (@hellofreshUS). If you like the service, please take a few minutes to review our app. Find more information at: https://www.hellofresh.com/ Learn more about our plans here: https://www.hellofresh.com/plans
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