35
poor

Here Comes the Bus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
13 Reports
User Feedback
19%
iOS
13 Reports
81%
Android
57 Reports
Here Comes the Bus - Latest Quality Issues
Android
Nov 13, 2024
Useless garbage. Notifies me of every bus except ours. Customer service is non-existent, I have contacted them 4 times with no response. Turned off all notifications in the app and it still notifies me. Don't download, don't purchase their broken product
Android
Nov 13, 2024
The app was working very well, but 8 days ago it still not working it says not in service and I can't see my son bus anymore please fix the app.
Android
Nov 13, 2024
Terrible app. It was working fine for the first 3 months of school, now it doesn't work and useless.
Android
Nov 14, 2024
Since the update, i can't see where my son's bus and the map keeps putting me in the next city beside my town. It doesn't even show his bus number anymore and i can't fix it.
Android
Nov 14, 2024
The updates are not timely. It never shows correctly where the bus is located.
Android
Nov 14, 2024
TRASH. Even after reinstalling, this app does not work. Period. The email notification is probably the most reliable way to see when the bus is within the radius of the bus stop. Push notifications are so infrequent that the feature may as well be non-existent. The map to track the bus? Nope, always shows the bus is inactive. An instance of a substitute bus being logged here? Nope. Tech support is laughably bad even when you can reach them.
Android
Nov 15, 2024
When the app works it's great but most of the time we miss the bus because it doesn't show if the bus arrived or not which is frustrating! It needs to be more consistent.
Android
Nov 15, 2024
Kicks me out and says my student number is invalid
Android
Nov 17, 2024
The app has been horrible this school year. Completely undependable. I've lost count how many times the gps has gone down, sometimes showing the bus is still at the bus barn 45 minutes away even after it's picked up my grandson. I don't get any notifications. It worked beautifully up until this school year. Wish it still did.
Here Comes the Bus - Product Description
**NOTICE: In order to use the app, your school district must have a contract with Synovia Solutions and make Here Comes the Bus® and/or Student Ridership available to parents. Please contact your school district or visit www.herecomesthebus.com for more information.** 

Here Comes the Bus is an easy-to-use app that gives you the real-time location of your child’s bus, and alerts you when the bus is near. With Here Comes the Bus, your children will get to the bus stop not a minute too early – or a minute too late. And with Student Ridership, you’ll not only know your child got on the right bus at the right time, but that they got off the bus at the right stop.

All of this equals safety for your children, and peace of mind for you.


KEY FEATURES:

Find your bus quickly and easily
See the exact location of your child’s school bus using your own customizable map.

Receive alerts via push notification
-Be notified when the bus is within 2 miles of your stop, has a schedule change, and more
-Receive notifications when your child gets on/off the bus, including the bus number, location and time

Access arrival & departure info
Confirm your child’s bus has arrived at the bus stop and at school, both before and after school.

Track all of your children
Have children that ride different buses? See each child's bus information within one account.

App and notifications in three languages
The app and notifications are available in English, Spanish and French.

Know your privacy is protected
Parents must obtain a private ID number, which grants access to their child’s bus only.
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