71
good
Hilton Honors: Book Hotels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
510 Reports
510 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
153 Reports
153 Reports
User Feedback
23%
iOS
153 Reports
153 Reports
77%
Android
510 Reports
510 Reports
Hilton Honors: Book Hotels - Latest Quality Issues
Android
Jan 28, 2025
They don't let me use my points anymore unless I have to total points for a room. Not worth it.
Android
Jan 28, 2025
Digital key process didn't work
Android
Jan 28, 2025
First time I logged in to try the digital key it wouldnt let me even check in. So far, garbage.
Android
Jan 28, 2025
A little laggy in my opinion, should have more pictures of the room
Android
Jan 28, 2025
Even though I have resent my login info many times, it still says incorrect login info. Additionally, when I try to check in using my confirmation number, it always says, "oops, there has been an error on our end, please try again later."
Android
Jan 29, 2025
Pointless when every hotel refuses to make you manually check in with ID and credit card even when you have it on the app already.
Android
Jan 29, 2025
Multiple issues linking to my reservations and account info
Android
Jan 30, 2025
The check in process in the app was difficult and then didn't work after all the input and multiple verifications. Stop at the front desk, it says
Android
Jan 30, 2025
2 people in room. Cannot figure out how to get digital key on both phones
Hilton Honors: Book Hotels - Product Description
The Hilton Honors app has everything you need for the perfect vacation. Book a hotel, earn rewards, plan your trip, and so much more — plus, it's free. Top app features: - View and manage your reservations in one place - Check in before you arrive and go straight to your room (skip the front desk) - Choose your room prior to your stay - Unlock your door with your phone using Digital Key - Book your next trip and find hotel deals Member benefits: - Get the lowest price at over 7,000 hotels when you book direct - Earn Points with every stay and redeem them for free nights and perks with our partners - Enjoy free WiFi, late checkout, and no charge for a second guest - Achieve Elite member status and get perks like free upgrades, free continental breakfast or a Daily Food & Beverage Credit, and more Our brands: Canopy by Hilton Conrad Hotels & Resorts Curio Collection by Hilton DoubleTree by Hilton Embassy Suites by Hilton Hampton by Hilton Hilton Garden Inn Hilton Grand Vacations Hilton Hotels & Resorts Home2 Suites by Hilton Homewood Suites by Hilton LXR Hotels & Resorts Motto by Hilton Signia Hilton Tapestry Collection by Hilton Tempo by Hilton Tru by Hilton Waldorf Astoria Hotels & Resorts
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