77
good
Hilton Honors: Book Hotels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
499 Reports
499 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
155 Reports
155 Reports
User Feedback
24%
iOS
155 Reports
155 Reports
76%
Android
499 Reports
499 Reports
Hilton Honors: Book Hotels - Latest Quality Issues
iOS
Apr 1, 2025
Get the digital key working!
I went thru a lot of work to get the digital key working. Then told it wouldn't work and still need to visit front desk. Total waste.
iOS
Apr 1, 2025
What is with the poor login interface
Logging in should be easy. It's annoying enough that you can't use your email to log in with Hilton honors. But what's annoying is that you can't find out what your account number is through the app. You have to go online to input your info for your account number and then go back into the app. The app really needs to be cleaner and more user friendly.
Android
Apr 1, 2025
The app is extremely cumbersome to use, does not provide rate information and the receipts are incorrect.
Android
Apr 1, 2025
App keeps running into an error when checking in. it informs me to visit the front desk to check in. Not the first time this has happened.
Android
Apr 1, 2025
When it's working it's great but it logged me out a few times then when I went to log in it kept saying there was an issue on their end.
Android
Apr 1, 2025
it is a challenge to change the payment method. there is a bug in the app.
Android
Apr 2, 2025
Unable to check in ... repeatedly get Ooops error message even though booking clearly visible ... the app is a complete waste of time
Android
Apr 2, 2025
I've downloaded this twice now for 2 different trips. Gives an error when I try to use it
Android
Apr 2, 2025
check in does not work.
Hilton Honors: Book Hotels - Product Description
The Hilton Honors app has everything you need for the perfect vacation. Book a hotel, earn rewards, plan your trip, and so much more — plus, it's free. Top app features: - View and manage your reservations in one place - Check in before you arrive and go straight to your room (skip the front desk) - Choose your room prior to your stay - Unlock your door with your phone using Digital Key - Book your next trip and find hotel deals Member benefits: - Get the lowest price at over 7,000 hotels when you book direct - Earn Points with every stay and redeem them for free nights and perks with our partners - Enjoy free WiFi, late checkout, and no charge for a second guest - Achieve Elite member status and get perks like free upgrades, free continental breakfast or a Daily Food & Beverage Credit, and more Our brands: Canopy by Hilton Conrad Hotels & Resorts Curio Collection by Hilton DoubleTree by Hilton Embassy Suites by Hilton Hampton by Hilton Hilton Garden Inn Hilton Grand Vacations Hilton Hotels & Resorts Home2 Suites by Hilton Homewood Suites by Hilton LXR Hotels & Resorts Motto by Hilton Signia Hilton Tapestry Collection by Hilton Tempo by Hilton Tru by Hilton Waldorf Astoria Hotels & Resorts
All intellectual property rights, including trademarks and word marks, are the property of respective owners