43
poor

H&M - we love fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at H&M? Unlock additional insights
Android unitQ Score
Android User Feedback
62%
Android
509 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
309 Reports
User Feedback
38%
iOS
309 Reports
62%
Android
509 Reports
H&M - we love fashion - Latest Quality Issues
iOS
Dec 18, 2024
Bug
App is crashing
iOS
Dec 18, 2024
If you apde, it will fall.
I updated it last night, and when I was searching, it dropped. Change the search criteria and sort... Deputsun. I want to go shopping, but I'm in trouble.
iOS
Dec 18, 2024
No refunds received
I returned an item from my order and never received the refunds and today i was sent again a wrong item in my order.. they don't take back online orders in store and don't send the refunds back even after pick ups! Are you a FRAUD @h&m whats going on
iOS
Dec 18, 2024
Crashes
App Crashes often times
Android
Dec 18, 2024
Today I couldn't take advantage of the promotion
iOS
Dec 18, 2024
No more H&M app option
Too bad when you require iOS 16 or later. Now I can't get the H&M app on my phone at all because the old app asks for an update and then redirects to this newer one.
Android
Dec 18, 2024
I can't log in, I write every time there is already an account and I should log in with it or use another address but I want to log in. Unusable
iOS
Dec 18, 2024
Favorites
I don't understand why you can favor limited
Android
Dec 19, 2024
I can't use discount code
H&M - we love fashion - Product Description
Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. 
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! 

Imagine yourself browsing our feed and experiencing it live all at the same time.
Sounds exciting? Keep reading!

Our app also comes handy when you’re already inside one of our stores.
Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know!

Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock.

Save the items you love the most in your own list of favourites — just tap the HEART ICON. 

Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events!

Don’t miss out — download the H&M app now!

When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
Want to improve your unitQ Score by 20% within 30 days?
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