75
good
Hollister Co. | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
27%
Android
28 Reports
28 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
77 Reports
77 Reports
User Feedback
73%
iOS
77 Reports
77 Reports
27%
Android
28 Reports
28 Reports
Hollister Co. - Latest Quality Issues
iOS
Mar 23, 2025
The Worst!
Absolutely the worst shopping experience out of all the stores I go to. Cannot find my size online, cannot find my size in stores. Why is it so hard to carry a size for an item YOU make?!
Android
Mar 25, 2025
The app constantly refreshes and crashes. Can someone please address this.🩷✅️ Also there needs to be an order list in the chat when speaking to a customer rep. The app crashes when I exit the chat during this scenario. I had to lower my rating due to this but I loveeee hollister clothing!! More sustainable cotton options would be ideal instead of toxic nylon/polyester fabrics.🌸
iOS
Mar 27, 2025
app chat support not good
app is super easy to navigate, but when you need help from chat support you have to stay in the chat and if you leave the app or the chat then your chat gets lost and you have to start all over again. also there's a bug on the app where my saved items aren't appearing on this app when i go to the page but when im not on the page it clearly tells me how many products i have liked.
Android
Mar 28, 2025
I have to be honest. I used to love hollister. I've been wearing their clothes for over 10 years. But recently, there have been issues. 1. their clothes are now mostly terrible (anime and graphic tees like children would wear, and awful camouflage clothes for rednecks). 2. the quality has gone way down. I recently bought a multipack of shirts and within 2 months 3 of the 5 have ripped down the sides. they aren't tight. I don't workout in them. the quality of fabric just was weak. very unhappy.
Android
Mar 28, 2025
Hollister is my favorite! But I'm so disappointed that Hollister got rid of there signature scents.....I mean that was the joy that met you at the door before and while you shopped. this is so disappointing 😞
iOS
Mar 28, 2025
Does not show favorites list
Error doesn't show me the products I add to favorites
iOS
Mar 29, 2025
Good app horrible delivery
It's still eating it will be delivered today and then on the 28 then a minute later it said it was going to be delivered on the 5th next month
iOS
Apr 1, 2025
App crashing
I've been trying to make a purchase for my birthday for a while week now very frustrated since my birthday coupon going to expire I tried going to their store but they never have my size 😭 please fix so I don't lose out on my items and deals
Android
Apr 1, 2025
Catastrophic app. Attempt to reset PW failed. Have a temporary PW sent and log in works. When trying to assign a new PW again and again the message: Bad Request
Hollister Co. - Product Description
Download the Hollister app. Live like it's summer. Every. Single. Day. • Three Brands, One Cart: Shop Hollister, Gilly Hicks & Social Tourist all in one spot. • Stay Connected: Opt-in to push notifications to track your orders & never miss a drop. • Get Rewarded: Cash Rewards, Extra Deals, Exclusive Drops, & access your member ID to earn points in-store. House Members Get More • Get Nostalgic: View your shopping history & reminisce on the good times. • Save It: Heart it now. Add-to-bag later. • Scan It: Use the in-app barcode scanner in-store to access more sizes, plus ratings & reviews from other shoppers. • Gift It: Shop gift cards in the app. • Pay Your Way: Check out with Apple Pay (US, UK & Canada only) or Venmo (US only).
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