70
good
Hollister Co. | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
27%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
103 Reports
103 Reports
User Feedback
73%
iOS
103 Reports
103 Reports
27%
Android
39 Reports
39 Reports
Hollister Co. - Latest Quality Issues
iOS
Feb 23, 2025
App acting up
The app has been acting up, and I'm unable to type in the search bar. It keeps saying that it's loading.
Android
Feb 24, 2025
app won't let me buy anything or apply rewards
Android
Feb 24, 2025
Keeps logging me out, it's a very frustrating app
iOS
Feb 24, 2025
Good format but nothing is in stock
I have been waiting on the same couple of items in my liked section to get back in stock since Christmas I have reached out to customer service and they haven't given a helpful response
Android
Feb 25, 2025
They make it impossible to add points from your reciept if you forget to scan the app
iOS
Feb 25, 2025
Great but not perfect!
I love Hollister and I love the layout, the only super annoying this is that you can't like/save items that are sold out therefore can't save them for a later date when they may be in stock again, also you can't even click on the product at all if it's currently sold out in every size! This app would be perfect if that could be changed, I've seen somebody mention this before too!
iOS
Feb 26, 2025
im very angry
OMG, Hollister, you have one job!! How are you seriously gonna have the Low Rise Medium Wash Floral Patchwork Baggy Jeans but NOT in a size 000 short?!? Like, do you hate short people?? Do you just not want me to slay?? Because I was READY to give you my money, and now you're out here playing games. I have been manifesting these jeans, I have planned outfits, I was literally about to be THAT girl—but no. Instead, I'm stuck scrolling through your website in tears because y'all refuse to stock the one size I need. PLEASE be so for real and fix this immediately before I lose my mind.
Android
Feb 27, 2025
app does not always open. I have to restart my phone to get it to work
Android
Mar 1, 2025
App keeps crashing....
Hollister Co. - Product Description
Download the Hollister app. Live like it's summer. Every. Single. Day. • Three Brands, One Cart: Shop Hollister, Gilly Hicks & Social Tourist all in one spot. • Stay Connected: Opt-in to push notifications to track your orders & never miss a drop. • Get Rewarded: Cash Rewards, Extra Deals, Exclusive Drops, & access your member ID to earn points in-store. House Members Get More • Get Nostalgic: View your shopping history & reminisce on the good times. • Save It: Heart it now. Add-to-bag later. • Scan It: Use the in-app barcode scanner in-store to access more sizes, plus ratings & reviews from other shoppers. • Gift It: Shop gift cards in the app. • Pay Your Way: Check out with Apple Pay (US, UK & Canada only) or Venmo (US only).
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