46
poor
Home Connect | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
253 Reports
253 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
128 Reports
128 Reports
User Feedback
34%
iOS
128 Reports
128 Reports
66%
Android
253 Reports
253 Reports
Home Connect - Latest Quality Issues
iOS
Mar 30, 2025
Not worth it
Abysmal user experience altogether. Diswasher won't pair no matter what I do to it. It is connected to my network and I can see it connecting Bosch servers, but it just won't talk with the app no matter what I do, situation hasn't changed anywhere in the past 6 months even after multiple times resetting the dishwasher etc.
iOS
Mar 31, 2025
Ok but needs work
Sigh - they had to mess with it and make it worse? The new ui is far less intuitive - it's not easy to know the best settings to use on washing machine now to compare options. The one thing I wanted on my hob was a fast way to remotely turn off the fan (that's still buried in an option where less used child lock features are front of house … grrr). So while it works, I'm not raving when it should be a clear selling feature for future appliances . Let's hope the new design team engage some real users with common tasks. —-/ Previously: I have a lot of Siemens / Bosch appliances and this is the app you need to control their WiFi enabled products. I had initially thought it was a gimmick but it's actually quite useful to get a reminder when the laundry is done, or to speed up the dishwasher etc. It's been mostly reliable, there was an update that showed gibberish for my Serie6 washer (untranslated/lost ui msgs) but it got fixed in the next update. Many reviews seem to have issues connecting, I didn't find this. There is the odd “device offline” confusion but I've found this was corrected by rebooting my iPhone (or power cycling the appliance) - I didn't need a dreaded factory reset. I hope they try to keep improving this as it has lots of potential, but the skeptic in me reckons it will get abandoned over time (fingers crossed)
iOS
Mar 31, 2025
I’m not downloading
I'm not and I refuse to download and give you all my Information to just use a DISHWASHER!! Why can't it just communicate via Bluetooth and not need WiFi going to your server which you can revoke or charge for in the future? Oh… I think I just answered my own question. So that's Bosch and Siemens to name a couple off the list when this rubbish machine dies which probably won't be long giving the forced arbitration built into everything from these companies.
iOS
Mar 31, 2025
Our dishwasher no longer works with this app
Constantly get a domain error!! Worthless!
Android
Apr 1, 2025
I'm actually a happy Cookit user. BUT: writing self-guided recipes for HCA is unfortunately very complicated and cumbersome. There would be a clear need for improvement here. FOR EXAMPLE, YOUR OWN RECIPES CANNOT BE COPIED (only edited). The copying option would be very helpful, you want to keep the original recipe. Other users would also welcome this (comments in Cookit FB groups). Suggestion to the software developers! Thank you for the continuous improvements
Android
Apr 1, 2025
The connection between the extractor hood and the hob is not possible via the app as of today ... although everything is set up correctly and has always worked. Please solve the problem.
Android
Apr 1, 2025
Registration not possible
Android
Apr 1, 2025
Since I have an account for the Cookit App/ Home connect, I get an incredible amount of spam! Otherwise, the app is ok. I'm just wondering if there isn't a data protection problem here!
Android
Apr 2, 2025
In itself a nice gimmick. Annoyance factor but big, because the connection to the household appliance, in my case a Siemens dishwasher, is constantly lost. A new connection is very cumbersome, everything has to be set up again. I don't feel like it anymore. I wanted to buy a refrigerator. Now I save the money for such a poorly made toy and buy a cheaper device without an app connection.
Home Connect - Product Description
Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now! Intelligently connected to your household Make the best of your home appliances from Siemens, Bosch, Neff, and Gaggenau by connecting them to the Home Connect app. ✓ Control and monitor your kitchen and home appliances ✓ Start, stop, select programmes, or set timers ✓ Get push messages when your programme has finished ✓ Automate everyday tasks and routines ✓ Easier use of appliances via the app ✓ Exclusive in-app functionalities ✓ Recipes and endless cooking inspiration with Kitchen Stories Control and manage your smart appliances anytime Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go. Be aware of all that’s important Oh, the fridge door has been left open? When do I need to descale the coffee machine? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: Using remote diagnostics our customer service will help you out with resolving the issue. You can also simply check the manual which is conveniently stored in the app. Voice-control your household via Google Assistant or Amazon Alexa Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Google Assistant or Amazon Alexa will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks, like having your coffee made at the same time each working day. Finding the best programme and other little helpers Dishwasher, dryer, or oven – depending on the appliance and task at hand, the app will recommend the right programme with the ideal settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. And with Coffee Playlist you can even fulfil your guests’ coffee needs to match that cheesecake. Never run out of dishwasher tabs again Are you fed up being out of dishwasher tabs over and over again? With Home Connect and our tab counter you will never have to think about it again. Connected to Amazon Alexa and its smart reordering service your dishwasher tabs will be reordered on demand before you run out. Control your home with your smartwatch Monitor and manage your appliances with your Wear OS by Google or Fitbit smartwatch. All you need is the Home Connect Watch App for your smartwatch in addition to the Home Connect app. Is my data safe? Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connect app is certified by TÜV TRUST IT (Austria). Do you have any questions or feedback? Drop us a message at service.uk@home-connect.com, we’re happy to hear from you. Find comprehensive information on Home Connect and all suitable appliances from Siemens, Bosch, Neff, and Gaggenau: Website: https://www.home-connect.com Instagram: https://www.instagram.com/homeconnectapp/ YouTube: https://www.youtube.com/c/HomeConnectGlobal/
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