25
poor
Home Connect | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
123 Reports
123 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
71 Reports
71 Reports
User Feedback
37%
iOS
71 Reports
71 Reports
63%
Android
123 Reports
123 Reports
Home Connect - Latest Quality Issues
iOS
Dec 21, 2024
Useless app
The app does not connect to the appliance no matter what I do. I follow the instructions in the manual, I scan the QR code, I try everything but I will not connect. I got it to connect once before, but it says it cannot connect now for some reason. The appliance has decided it doesn't want to connect to the app anymore. It's a brand new appliance.
Android
Dec 21, 2024
Due to the need to connect to the Internet, I can't add my devices
Android
Dec 21, 2024
Great oven, but operation and manual could be improved. Not intuitive and especially with the use of remote control sometimes downright unclear. For example "press remote start button": it is not there at all!
Android
Dec 22, 2024
Stove is ok, but the meat skewer cannot be connected. Bad investment?
Android
Dec 22, 2024
A very nice option for making coffee, although the interface could be a little clearer
Android
Dec 22, 2024
The app is useless. You cannot add the MUM 6 food processor. Even the tutorials on the app page don't work
Android
Dec 22, 2024
I can't connect my dishwasher to the Wi-Fi network because I have to enter the network password in the app, but the problem is that I don't have any Wi-Fi password, but the app doesn't provide for such a thing. If you don't enter an 8-character password, you can't proceed.
Android
Dec 22, 2024
At first, the app did well. Now I can no longer start the dryer via the app. No more programs are shown.
Android
Dec 22, 2024
Not a bad app in and of itself. But setting the time using a slider is a bad solution. Then please optionally with an input field.
Home Connect - Product Description
Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now! Intelligently connected to your household Make the best of your home appliances from Siemens, Bosch, Neff, and Gaggenau by connecting them to the Home Connect app. ✓ Control and monitor your kitchen and home appliances ✓ Start, stop, select programmes, or set timers ✓ Get push messages when your programme has finished ✓ Automate everyday tasks and routines ✓ Easier use of appliances via the app ✓ Exclusive in-app functionalities ✓ Recipes and endless cooking inspiration with Kitchen Stories Control and manage your smart appliances anytime Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go. Be aware of all that’s important Oh, the fridge door has been left open? When do I need to descale the coffee machine? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: Using remote diagnostics our customer service will help you out with resolving the issue. You can also simply check the manual which is conveniently stored in the app. Voice-control your household via Google Assistant or Amazon Alexa Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Google Assistant or Amazon Alexa will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks, like having your coffee made at the same time each working day. Finding the best programme and other little helpers Dishwasher, dryer, or oven – depending on the appliance and task at hand, the app will recommend the right programme with the ideal settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. And with Coffee Playlist you can even fulfil your guests’ coffee needs to match that cheesecake. Never run out of dishwasher tabs again Are you fed up being out of dishwasher tabs over and over again? With Home Connect and our tab counter you will never have to think about it again. Connected to Amazon Alexa and its smart reordering service your dishwasher tabs will be reordered on demand before you run out. Control your home with your smartwatch Monitor and manage your appliances with your Wear OS by Google or Fitbit smartwatch. All you need is the Home Connect Watch App for your smartwatch in addition to the Home Connect app. Is my data safe? Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connect app is certified by TÜV TRUST IT (Austria). Do you have any questions or feedback? Drop us a message at service.uk@home-connect.com, we’re happy to hear from you. Find comprehensive information on Home Connect and all suitable appliances from Siemens, Bosch, Neff, and Gaggenau: Website: https://www.home-connect.com Instagram: https://www.instagram.com/homeconnectapp/ YouTube: https://www.youtube.com/c/HomeConnectGlobal/
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