15
poor

Home Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
176 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
107 Reports
User Feedback
38%
iOS
107 Reports
62%
Android
176 Reports
Home Connect - Latest Quality Issues
iOS
Nov 16, 2024
Unable to connect
For some time now, it has been impossible to connect to the device, really sucks, sucks
Android
Nov 17, 2024
The delayed start data of the dishwasher is used with the tumble dryer. Mistake!
Android
Nov 17, 2024
No landscape mode for tablet
Android
Nov 18, 2024
After the last update, it stopped working, unable to log in
Android
Nov 18, 2024
Last update worsens the application, now it does not show the duration of the washing program or what remains to be finished
Android
Nov 18, 2024
It has been difficult to get in touch with the dishwasher, but it seems to have gotten better with later updates. However, it is disturbing that it seems to add more icons for the same app if you have had it installed for a long time. Now last time I had 3 icons for the same app in the list. All 3 icons start the app, and if I do an uninstall, all 3 disappear so I have to download the app again. Really annoying bug.
Android
Nov 18, 2024
It worked pretty well, but since the last October/November update, I can't download the new program. It shows the information that the device is unconnected, but it is. In addition, the app is useful and works without interruptions.
Android
Nov 19, 2024
Unusable, Bosch get your shift together. I have to each time go through a 30 minute process to connect my washing machine to hc. What makes it worst is that the washing machine itself has programs I need that are only available through the app. Funny thing is, at times it shows me a notification from the washing machine and when I open the app it insists that there is no appliance connection. Latest versions for the app and appliance. I wouldn't recommend the app and Bosch to anyone
Android
Nov 19, 2024
there are many errors in the program, the program mentions one kind of user guide and the other. and it should be that if you get an error or message in the program, clicking on it should lead you to the user guide
Home Connect - Product Description
Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now!

Intelligently connected to your household

Make the best of your home appliances from Siemens, Bosch, Neff, and Gaggenau by connecting them to the Home Connect app.

✓	Control and monitor your kitchen and home appliances
✓	Start, stop, select programmes, or set timers
✓	Get push messages when your programme has finished
✓	Automate everyday tasks and routines
✓	Easier use of appliances via the app
✓	Exclusive in-app functionalities 
✓	Recipes and endless cooking inspiration with Kitchen Stories


Control and manage your smart appliances anytime

Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go.


Be aware of all that’s important

Oh, the fridge door has been left open? When do I need to descale the coffee machine? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: Using remote diagnostics our customer service will help you out with resolving the issue. You can also simply check the manual which is conveniently stored in the app.


Voice-control your household via Google Assistant or Amazon Alexa

Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Google Assistant or Amazon Alexa will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks, like having your coffee made at the same time each working day.

 
Finding the best programme and other little helpers

Dishwasher, dryer, or oven – depending on the appliance and task at hand, the app will recommend the right programme with the ideal settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. And with Coffee Playlist you can even fulfil your guests’ coffee needs to match that cheesecake.

Never run out of dishwasher tabs again

Are you fed up being out of dishwasher tabs over and over again? With Home Connect and our tab counter you will never have to think about it again. Connected to Amazon Alexa and its smart reordering service your dishwasher tabs will be reordered on demand before you run out.


Control your home with your smartwatch

Monitor and manage your appliances with your Wear OS by Google or Fitbit smartwatch. All you need is the Home Connect Watch App for your smartwatch in addition to the Home Connect app.

Is my data safe?

Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connect app is certified by TÜV TRUST IT (Austria).

Do you have any questions or feedback? Drop us a message at service.uk@home-connect.com, we’re happy to hear from you.

Find comprehensive information on Home Connect and all suitable appliances from Siemens, Bosch, Neff, and Gaggenau:

Website: https://www.home-connect.com
Instagram: https://www.instagram.com/homeconnectapp/
YouTube: https://www.youtube.com/c/HomeConnectGlobal/
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