81
good
Honda FCU Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
9%
Android
6 Reports
6 Reports
iOS unitQ Score
iOS User Feedback
91%
iOS
58 Reports
58 Reports
User Feedback
91%
iOS
58 Reports
58 Reports
9%
Android
6 Reports
6 Reports
Honda FCU Mobile - Latest Quality Issues
iOS
Aug 24, 2024
What this institution could do for their customers.
If I could give a zero rating I would. Interface between app and customer service is abysmal. “Maintenance” outages and constant back and forth between credit union sources of “information” leaves the customer without a sense of inclusion. The point of a credit union is to ensure a sense of “family.” When referring to my money this credit union and app does no such thing. Do better. The point is to make us feel included and part of the “family” when have we lost this!?
Android
Nov 7, 2024
The app is clunky and outdated
iOS
Nov 29, 2024
No the best app
No real link and quick answer when asking for atm options
iOS
Nov 29, 2024
Can not get checks to deposit
Difficult to use
iOS
Nov 29, 2024
Okay
Could be better. I still can't transfer from check in to savings and I've been asking them to change that. It's definitely very inconvenient to have to find an atm just to transfer.
iOS
Dec 2, 2024
A
I like the app but I wish the account order didn't change automatically because I touched it. It's a little difficult to use the phone app for that reason. I like the available functionality. I wish for more automatic functionality in the manually entered not linked accounts.
iOS
Dec 6, 2024
Catch up….
It could be a little more convenient to use and it's always a bit, technically behind where everybody else is.
iOS
Dec 7, 2024
Works well not great
It's impossible to move the accounts up or down. I'd like to have certain accounts at the top but moving them is impossible on the iPhone app.
Android
Dec 10, 2024
Honda recently updated their software, now the app says my device is not compatible & will not let me download the mobile banking app. My phone has Android version 11 & the assistant said they updated to Android version 12 and now I must buy a new phone. Apparently my wife and I both will have to purchase new phones due to no fault of our own.
Honda FCU Mobile - Product Description
Bank anytime, anywhere from the palm of your hand! Our mobile banking application allows you to manage your finances, deposit a check, transfer funds, check balances, view transactions and send us a messages from anywhere, anytime. It’s fast, free and available to all of our members! Login Security - Supporting both Touch ID & Facial Recognition - Biometric Authentication - access your Honda FCU accounts quickly and seamlessly Money Movement - Quickly transfer money between your Honda FCU accounts or to another Honda FCU member - Pay a loan, Pay a credit Card or save for a rainy day Money Management Tools - A dedicated Personal Finance Management center puts controls of your finances at your fingertips - Vision into your budgets, spending trends, debts, & networth anytime, anywhere - Financial tools to show you the big picture of your finances – even your accounts outside of Honda FCU. Deposit A Check - Deposit your check with only 5-taps using our Mobile Check Deposit service - Receive your remote deposited funds in “real-time” Pay Bill - Easily setup and manage onetime and recurring payments - Use existing Payees or add new Payees Messages & Alerts - Send and receive secure messages with our dedicated Digital Banking Member Service team - Setup Account alerts and adjust where and why you receive them ATMs, Branches & You - Find surcharge-free ATM and shared branch location nearest you - Speak with a dedicated Digital Services Member Service Representative
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