71
good
hoopla Digital | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
633 Reports
633 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
274 Reports
274 Reports
User Feedback
30%
iOS
274 Reports
274 Reports
70%
Android
633 Reports
633 Reports
hoopla Digital - Latest Quality Issues
iOS
Jan 25, 2025
Absurd restrictions
I much prefer Libby. I read other review of Hoopla who have the same complaint about the restricted number of audiobooks (4/mo) and the error message popping up even if they haven't checked anything out. If it's the library's decision, then why can I get unlimited audiobooks from Libby through the same libraries? Hoopla really isn't worth my time.
iOS
Jan 25, 2025
App
My app haven't been working in months. Even with deleting the app and redownloading it still nothing. Is this happening to anybody else ?
iOS
Jan 25, 2025
Doesn’t let me borrow
Everyday I get a message the daily borrow limit has been exceeded and will reset at midnight. I cannot ever borrow a book and have no borrows so I have never reached a “max”. There's no way to contact anyone for help so I can't use it at all!
iOS
Jan 26, 2025
Reached Limit Error
Ongoing problem. When I haven't borrowed any books I will get a “reached limit” message. Very frustrating.
iOS
Jan 26, 2025
Useless app
We are allowed only 5 books per month through this useless app. There is no way to return a book before it is due. Totally useless and frustrating app. Thanks a lot Pickering.
iOS
Jan 27, 2025
Needs no limit
I am so tired of every time I try to borrow a book and it says max limit reached. I mean, just increase the number of books you can borrow a month. I am speaking on the behalf of me and many others. Please take note of this review. Thank you
iOS
Jan 27, 2025
Red 1
HELP! There is a little red ‘1” always on my app, not sure why it is there??? Love the reading service and have used it for years!
iOS
Jan 27, 2025
App isn’t working for me
Hi, the app isn't really working for me anymore. It says I've used my daily collective borrow, but I haven't borrowed anything for months. We usually get six borrows per month. And it really upsets me because I listen to audiobooks during work time and I haven't been able to.
iOS
Jan 27, 2025
What’s the point of downloading…?
What's the point of downloading books if the app won't function at all when there is no internet signal?
hoopla Digital - Product Description
Tap into Discovery. Instantly Read, Listen, and Watch with Your Library card. hoopla is the leading all-in-one digital library app, with more than 1,000,000 titles—from best-selling novels and blockbuster movies to niche, hard-to find content, hoopla has something for everyone. Read, listen, and watch without ads, for free with your Library card. • Take your library with you on your smart phone or tablet wherever you go • No late fees • Ad-Free • Available 24/7 • Thousands of new titles added every month • Instantly stream or download for offline reading, watching, and listening • Works with Apple Carplay • Never lose your place - your borrowed content synchronizes across a wide range of devices • Kids Mode – turn on to only show family-friendly content • Shuffle feature to have songs randomly played from one album or all albums currently borrowed • hoopla Magazines • hoopla BingePass gives unlimited streaming of popular content for 7 days with a one borrow. In our eBook reader you can: • Save your place with a digital bookmark • Highlight text and add notes or add notes to bookmarks for future reference • Adjust the text size and formatting • Change the color of the page Our new audiobook experience offers: • Distinct chapters • Ability to save your place with a digital bookmark • Notes can be added to any bookmark for future reference • Speed options range from 0.5x to 4x normal • Car & activity mode • A sleep timer that can be set to the end of a chapter or a set number of minutes Our digital graphic novel/comic experience delivers: • Ground-breaking action view to bring comics to life. Double-tap and swipe for a panel-by-panel guided reading experience • Magnifier tool to help readers explore the details within each panel Download the app today and get the most out of your library with hoopla! (Content may vary by Library)
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