68
fair
Hostelworld: Hostel Travel App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
69 Reports
69 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
19 Reports
19 Reports
User Feedback
22%
iOS
19 Reports
19 Reports
78%
Android
69 Reports
69 Reports
Hostelworld: Hostel Travel App - Latest Quality Issues
Android
Jan 21, 2025
Frustrations. - search filters. Presented with 100 bubbles of filters not sorted in any logical order. '24 hr check-in' not to be found, but others like 'no towel provided' are....who would use that? - the app should provide some kind of chat box to contact the hostel, or at the very least a WhatsApp number. As you're coming from another country no SIM stranded outside a hostel before late at night with no WiFi and the person on the phone spoke no English. What to do?
iOS
Jan 21, 2025
Had to give 3 different cards for payment
Took 30 mins for a 1 night booking
iOS
Jan 22, 2025
You suck, suck, suck, you're scams You asked me for 82, you took five hundred from me
You are useless, useless, useless, you are scams You ask me for 82, you took five hundred euros from my account
iOS
Jan 23, 2025
Please add an option to disable marketing push notifications.
Title.
iOS
Jan 26, 2025
Already booked
I booked twice with Hostelworld. Both times I came to the hostel and the hostel was already fully booked. Hostelworld just gives away rooms not knowing if there are free rooms. Never going to book there again
Android
Jan 26, 2025
This application has harmed consumers because it is not recognized by the hotel, which is detrimental to consumers...be careful, it is suspected that this is a fraud under the guise of cooperation!!!
Android
Jan 27, 2025
One of the main reasons I use Hostelworld is for the chat feature so I can connect with other travellers. Although it's been buggy in the past (no notifications for message replies), now I randomly lose access to the city chat which makes it completely useless.
Android
Jan 29, 2025
Paid the deposit but the homestay did not cooperate.
Android
Jan 29, 2025
You are always charged for cancellation no matter when you do it. I've already learned not to use cheap apps.
Hostelworld: Hostel Travel App - Product Description
The world’s leading travel app & trip planner for backpackers on a budget who want to stay in the best hostels, have fun experiences and mix with like-minded travellers. With new friend-making features, it’s even easier to go from solo to social before your plane hits the runway. Make new travel besties with super social features + Instantly connect and chat with your fellow hostel travellers as soon as you book + Share experiences that are right up your street by joining local chat groups based on your interests + View travellers’ profiles from around the world and see where people have adventured to + See exactly who will be at your hostel when you are + Build your own traveller profile & expand your travel network + Share memes or discuss travel dreams: join our online community and find top tips for your next adventure Find affordable accommodation in unmissable locations + Search from over 16,500 hostels in 180 countries + From cheap hostels in Europe to eco hostels in Southeast Asia + Book private rooms or shared dorm rooms (mixed or all-female options available) + Filter by location, price, room type, facilities and more on our booking app + The best hostels for any budget. Making travel possible for everyone. Tried, tested and trusted travel app + Helping backpackers and solo travellers ‘Meet the World’ for over 20 years + Real reviews from over 13 million+ passionate travellers + Rated on value, location, atmosphere etc. by previous guests Find events and experiences + Discover hostel events and local plans + Find FREE activities, helping you meet like-minded travellers + Fun experiences to suit any backpacker or solo traveller. Walking tours, yoga, pub crawls and more + Join a Roamies group tour to explore iconic destinations while staying in the world’s best hostels Packed with plenty of perks + FREE cancellation available on all hostel bookings (we know travel plans can change) + Use your location to easily find the perfect hostel stay near you + Browse accommodation photos and view your future room + Get access to your booking info 24/7 with or without internet access + See where you’ve been on the interactive ‘My Map’ feature + Get inspired by our ‘Top Destination’ feature and discover the best hostels in London, Amsterdam, Barcelona, Bangkok and more for a backpacking adventure or a gap year abroad Hostels for anyone, anywhere! Literally, anyone… + Whether you’re a veteran backpacker, travelling around the world on a budget + A gap year student on your first ever backpacking trip + A solo traveller making friends in every corner of the world + A group tour sharing crazy adventures together + Looking for cheap vacations, budget holidays or an epic backpacking trip Almost anywhere… + Our easy-to-use travel app offers you the biggest choice of accommodation at the best prices, with exclusive travel deals + Find accommodation across 180 countries worldwide + Hostels on the beach, in the city, even in the jungle + Book accommodation all over the world in an instant + Book whenever, from wherever. Whether you’re backpacking in Thailand or exploring Italy, the USA or Spain… Access to the world’s best hostels, 24/7! “Hostels are the best way to travel and Hostelworld is the best way to find them.” - Elite Daily Want more travel tips and inspiration? For travel tips and backpacking inspiration, check out our blog and follow us on social media. + Hostelworld Blog + Instagram + TikTok + Facebook + Twitter + Pinterest + YouTube Please take a moment to review us on the App Store. Your feedback helps us improve our service for millions of travellers worldwide.
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