42
poor

HP Smart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
1066 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
880 Reports
User Feedback
45%
iOS
880 Reports
55%
Android
1066 Reports
HP Smart - Latest Quality Issues
Android
Jan 29, 2025
I have problems recognizing the printer
Android
Jan 29, 2025
It doesn't work anymore.. I can't scan.. even removing the printer, deleting cache and stuff.. it's crashed.. install and you can't use the features. Fixed thanks.
Android
Jan 29, 2025
The application is useless. It is unbelievable how poor quality HP products are. The warranty exchanges for the "HP Color Laser MFP 178nw" printer were ineffective, because all four new copies had some manufacturing defects. I do not recommend anything from HP.
Android
Jan 29, 2025
Everything was fine, but after the last update the app's service is terrible.
Android
Jan 29, 2025
I still can't connect my printer to WiFi!
Android
Jan 29, 2025
Nothing ever works again hp
Android
Jan 29, 2025
The document and photo options do not open, so I cannot adjust the print before printing.
Android
Jan 29, 2025
It is not compatible with my tablet
Android
Jan 30, 2025
It won't let me install my new printer via Wi-Fi and it also doesn't give me the option to install it via USB port, so far I can't use my printer.
HP Smart - Product Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax!
 

· Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account 
· Manage or print to your printer using any network connection
· Order supplies, get support, and manage your HP account straight from the app
· Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account
· Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness 
· It’s easy to send secure faxes from the app with Mobile Fax
· Be more productive with customizable one-touch Shortcuts (formally Smart Tasks)
· Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together!
 
Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: https://support.hp.com/document/ish_2843711-2427128-16?openCLC=true?
Want to improve your unitQ Score by 20% within 30 days?
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