59
fair
H&R Block Tax Prep | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
226 Reports
226 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
59 Reports
59 Reports
User Feedback
21%
iOS
59 Reports
59 Reports
79%
Android
226 Reports
226 Reports
H&R Block Tax Prep - Latest Quality Issues
Android
Mar 31, 2025
expensive
Android
Mar 31, 2025
horrible, not detailed, far too time consuming and not helpful compared to other tax sites
iOS
Mar 31, 2025
Supremely frustrating
The software is unusable. Constantly saying that W2s need review, but no clue what is wrong with them. Forces user to complete state taxes even if you don't want to file them. Recommend not even bothering with this companyz
Android
Mar 31, 2025
App stinks! Keeps reloading back to the beginning. Its taken 3 hours to do 1 easy W4. Im so frustrated 😡 !!!
Android
Mar 31, 2025
wow logged on, which is more than I can say about another tax app, but the screen is blank and I can do NOTHING.
Android
Apr 1, 2025
Will nit show me the different options for cost, just automatically shows what I used last year, with no option to go around and check pricing.
Android
Apr 1, 2025
Buggy. Have to repeatedly clear cache to be able to login. Limit on maximum document uploads doesn't show up, instead the upload just fails. And other issues.
Android
Apr 2, 2025
Caught in a loop and can't get into program
Android
Apr 2, 2025
similar to other users, I hit a point where they kept asking me to check out the deluxe option and promised an opt out later. the opt out doesn't exist, which i figured out after wasting hours and them wanting to basically charge me my entire state tax for no extra benefit at all. Had to try and restart, which is equally convoluted. switching to a new company. Waste my time and money both? no thanks.
H&R Block Tax Prep - Product Description
Do your taxes anywhere, any time, on any device. Have questions along the way? We’ve got you. Our tax experts are here to help online or in person. Get started now for free. Easy W-2 importing through your payroll provider or by taking a quick pic. Real-time refund results and the maximum refund possible, guaranteed. Students and investors will love the fast, easy-to-use features that seamlessly get you from start to file. Parents and retirees will get the education and details they need when it comes to the Child Tax Credit, Earned Income Credit and Retirement Income. Use a different preparer last year? No problem! We’ll help you quickly and easily switch to H&R Block. You’ll also get access to an H&R Block tax expert, enrolled agent, or CPA when you need one. With more than 60 years of tax preparation experience on your side, with H&R Block help is here. GET MORE FOR FREE • Our H&R Block Free Online tax preparation includes credits and deductions other tax prep services might make you pay for, including student loan interest, tuition and fees, Social Security income, and unemployment income. • Prepare your return, get help, and use all app features without paying a dime upfront. FILE YOUR WAY • Find the product that meets your needs. We’ve got you covered with Free Online, Deluxe Online, Premium Online, and Self-Employed Online tax products without ever leaving the app. • Tax prep is even easier with H&R Block Online Assist. Our online on-demand tax help option means tax experts, enrolled agents, and CPAs can offer unlimited help. FAST AND SECURE TAX PREP • Take pics and upload PDFs of your tax docs. Import docs important to you (like last year’s 2021 return, your W-2, or 1099) during tax prep to jump-start your taxes and make filling out forms quick and easy. • If you’re a returning H&R Block client, sign in with your existing account to make things easier. New to Block? Create an account, easily import your last return, and save all your work as you go. HELP YOUR WAY • Our Help Center is stocked with answers, advice, and assistance if you prefer self-guided support • With Tax Pro Review, a tax pro conducts a line-by-line review of your return, then signs and e-files for you. All tax forms are included, so you’ll be able to file for even the most complex credits and deductions. Your privacy, security, and guarantees are important to us. Please visit hrblock.com to learn more. Privacy Policy: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles.html Service Agreement: https://idp.hrblock.com/idp/Authn/OnlineServiceAgreement.html Data Security: https://www.hrblock.com/data-security/ Guarantees: https://www.hrblock.com/guarantees/
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