21
poor
HSBC Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
54 Reports
54 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
8 Reports
8 Reports
User Feedback
13%
iOS
8 Reports
8 Reports
87%
Android
54 Reports
54 Reports
HSBC Mobile Banking - Latest Quality Issues
iOS
Nov 5, 2024
Still no biometrics in 2024
I'm disappointed at HSBC. By far the least user friendly credit card banking app.
Android
Nov 7, 2024
Absolutely useless on android without the ability to take screen shots of your transactions.
iOS
Nov 8, 2024
Not User Friendly
You can afford other HSBC apps for each country you support but you can't improve the UI of your banking app? Aren't y'all ashamed that you are a big business but yet you invest in garbage UI like this? Do better! Shame to the developer of this app! Yuck!
iOS
Nov 9, 2024
Face ID for login still missing!
we are in 2024 and still the app not developed enough to enable the face id for login! what a shame!
Android
Nov 11, 2024
Worst bank app. No fingerprint/face ID. Poor UI/UX. Limited features. You guys have a way better apps in other regions, so why not to embrace it here as well?!
Android
Nov 12, 2024
Well, I understand that people who use HSBC Bank in Egypt or pretty limited circle of audience but this is not an excuse to provide me with the worst financial app ever, to be specific the app is full of bugs every time I enter my credential to log on I get an error different error each time and after I sign in if I close the application and sign in again I have to reenter all credentials one more time I wish you can include biometrics, HSBC is a great bank but this App is a total mess!
Android
Nov 13, 2024
user NOT FRIENDLY app, nonption to register and its hard to navigate
Android
Nov 16, 2024
How can we take receipt of a transaction the save option is not working? This is not user friendly at all
Android
Nov 19, 2024
Transfer receipts are not getting saved. The app keeps loading and crashes.
HSBC Mobile Banking - Product Description
Manage your money on the move and around the clock with this secure Personal Banking app from HSBC for iPhone, iPad and iPod touch. With more updates and features on the way you can: • Log on around the world • View your account balances and transaction history • Move money Exact features depend on the HSBC services available in your country. To log on to this app you must be an HSBC Personal Internet Banking customer. If you are not yet registered, please visit your local HSBC website. • HSBC helps protect your information by using 128-bit SSL encryption technology when you are logged on. • Data charges from your mobile service provider may apply. To find out more about the app including details of permissions requested please see https://m.mobile15.hsbc.com/pages/mobile-banking.html Hong Kong account functions have moved into the new HSBC HK Mobile Banking app. If you are a customer of HSBC Mexico, please search for and download HSBC Móvil to access your accounts. This app is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation. We may not be authorised to offer or provide you with the products and services available through this app in the country or region you’re located or resident in.
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