38
poor
HSN Shopping App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
16%
Android
12 Reports
12 Reports
iOS unitQ Score
iOS User Feedback
84%
iOS
61 Reports
61 Reports
User Feedback
84%
iOS
61 Reports
61 Reports
16%
Android
12 Reports
12 Reports
HSN Shopping App - Latest Quality Issues
iOS
Feb 21, 2025
Another one yelling at me
I really like using HSN to shop…BUT, I refuse to be yelled at. Current seller of hanging azalea baskets yells and yells. It seems an odd choice of salesmanship, doesn't it? Horrible. Good thing fake flowers aren't a necessity. I'll never buy from that berating sales person.
iOS
Feb 21, 2025
Paper bill fee, not good, will cancel my account next time on bill
Bad fee
iOS
Feb 22, 2025
Storage container
On the app it stated free shipping, when I put item in my basket shipping said, $7.50 what's really going on!!!
iOS
Feb 23, 2025
Long in
Tried over and over unable to log in and crashed an account
iOS
Feb 24, 2025
Update Feb ‘25-Please Fix
Update: Once again, I Still can't log in !!!! And what's up with all the Verify photos ??? I'm too busy to play stupid games Totally unusable app and website. I can NOT access my account! Do I have to shop elsewhere? Because I will
iOS
Feb 24, 2025
Where’s my order!?!?
Can't find my order status on the website again!!! Only bought items over the last 60 days and the order does not show up on my account anywhere!! This is terrible not know my account doesn't show my purchases or tracking progress. Will no longer do business with this poorly run company!!
iOS
Feb 24, 2025
Product quality
Not so great and esp at Christmas time you order something while on sale and yes you can return at any day but when it a gift you really not doing that . Then the product don't even last warranty
iOS
Feb 25, 2025
Poor web service
The app is unresponsive and slow to commands. Needs work very poorly designed.
iOS
Feb 26, 2025
Purchases
I have bought two items from HSN in the last month. On both occasions, it takes 2 to 3 weeks. It says processing or packing to ship the item. That's the reason I buy from Amazon they shipped on the same day or the next day. Why can't you ship stuff earlier?
HSN Shopping App - Product Description
Shop thousands of products from your favorite brands—anytime, anywhere. The award-winning HSN Shop App puts the best electronics, cookware, home, jewelry, women’s clothing, skincare, cosmetics and more, right in the palm of your hand. Shop the latest styles and trends, find product details and read customer reviews for the products you love. Key Features: Watch Live Shows Livestream HSN and HSN2 wherever you go. Use the Program Guide to find upcoming shows with your favorite brands. Convenient Customer Service Call our Customer Service team and speak to a representative right from our app. FlexPay Manager Track and manage all of your current FlexPays, from anywhere you are. Auto-Ship Manager Easily manage all of your Auto-Ship orders. Skip a shipment, change frequency, update your address and more. Easy Checkout Complete your checkout with a single touch using Apple Pay. Available on iPhone 6 and above. Touch ID lets you speed through checkout, quickly and securely, with just your fingerprint. We’ll save your email address to make signing in to the app easier. Or choose the ‘Remember Me’ option to save your password, making future sign ins a breeze. Exclusive Savings Opt in to push notifications for early access to the best deals. Receive exclusive offers and coupons in your HSN Inbox.
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