32
poor
HSN Shopping App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
16%
Android
16 Reports
16 Reports
iOS unitQ Score
iOS User Feedback
84%
iOS
85 Reports
85 Reports
User Feedback
84%
iOS
85 Reports
85 Reports
16%
Android
16 Reports
16 Reports
HSN Shopping App - Latest Quality Issues
iOS
Jan 22, 2025
Shipping
The worst they create a shipping label for days and the item never arrives to UPS not a place to shop at wish I could cancel my order now
iOS
Jan 23, 2025
No Humans There?
There is no place to find a customer representative to speak with. The “chat” link takes you to a blank screen.
iOS
Jan 24, 2025
Returns
I returned products 2 weeks ago and still no credit refunded
iOS
Jan 24, 2025
HSN
Their reviews are sparse, & therefore not helpful
iOS
Jan 25, 2025
Worst customer service
HSN provides the worst customer service I've ever dealt with. They “couldn't” change shipping address one item left their warehouse when the applied the wrong address to begin with. No one would work with me. So, I've paid for products that have gone to a non-existent address and HSN won't do ANYTHING to help make it right. Buyer beware! Just hope you're not the next one that needs help. I would give negative stars if I could. So very disappointed after years of doing business with them. But they claim the mistake is on my end because I used THEIR app. Very Very Unfortunate! Am closing account with HSN.
iOS
Jan 26, 2025
Security
I wish HSN was encrypted. Security is very important to me and I'm afraid to order online.
iOS
Jan 26, 2025
Quit working on IPhone 12 Pro Max!!!!
APP Just stopped working, can't even access account in Safari
iOS
Jan 26, 2025
App needs technical work
Checking in an order, the app caused my phone to freeze completely. I had to reboot my phone. Used lots of other apps prior to and had no issues whatsoever.
iOS
Jan 27, 2025
Terrible new web site! Frustrating to now shop HSN!
This web site makes it impossible to find a phone number to either call an order in as well as call customer service for an issue. I have started shopping else where!
HSN Shopping App - Product Description
Shop thousands of products from your favorite brands—anytime, anywhere. The award-winning HSN Shop App puts the best electronics, cookware, home, jewelry, women’s clothing, skincare, cosmetics and more, right in the palm of your hand. Shop the latest styles and trends, find product details and read customer reviews for the products you love. Key Features: Watch Live Shows Livestream HSN and HSN2 wherever you go. Use the Program Guide to find upcoming shows with your favorite brands. Convenient Customer Service Call our Customer Service team and speak to a representative right from our app. FlexPay Manager Track and manage all of your current FlexPays, from anywhere you are. Auto-Ship Manager Easily manage all of your Auto-Ship orders. Skip a shipment, change frequency, update your address and more. Easy Checkout Complete your checkout with a single touch using Apple Pay. Available on iPhone 6 and above. Touch ID lets you speed through checkout, quickly and securely, with just your fingerprint. We’ll save your email address to make signing in to the app easier. Or choose the ‘Remember Me’ option to save your password, making future sign ins a breeze. Exclusive Savings Opt in to push notifications for early access to the best deals. Receive exclusive offers and coupons in your HSN Inbox.
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