23
poor

HungryPanda | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
19 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
37 Reports
User Feedback
66%
iOS
37 Reports
34%
Android
19 Reports
HungryPanda - Latest Quality Issues
Android
Mar 25, 2025
After registration, the scam call is one a day, how to solve this?
iOS
Mar 30, 2025
Lost my delivery
The apps showed take away was delivered but I didn't received it. Called the deliver many time but no answer!
iOS
Mar 30, 2025
Garbage, don't use this
I ordered takeout and changed the timeliness, and it took the last 2 and a half hours to deliver, and I didn't give a refund. The customer service is ripping every day, and the phone can't get through.
iOS
Mar 30, 2025
Fake 5 stars reviews!
If the app says it will deliver in 45 minutes expect 2 hours. I made the order at 12:13, the restaurant had the food ready 12:35. The delivery was assigned at 13:35. I recieved the order 13:53. When asked the customer service while I'm waiting at 13:50 I was gaslit that there is no delay whatsoever and denied any compensation or dismissed on my concern of having the food sit around for an hour implied risk and downgrade of food quality. Closing my account now.
iOS
Mar 30, 2025
You can't cancel if you don't eat, and the customer service attitude is extremely poor
If the merchant does not eat for a long time and the platform refuses to cancel the order, he asks and says that he is doing it, and the platform keeps showing that he is changing the delivery person and waiting in the store (up to 1 hour). The customer service attitude is arrogant, and the platform store is a big bully
iOS
Mar 31, 2025
Horrible experience
Used for the first time and driver didn't follow delivery instructions and left my food outside of the building. Obviously it was stolen. So when trying to contact customer service for a refund I was denied twice. They claimed the driver provided phone records of him calling me. I went back and forth for an HOUR. Then offered half a refund. Don't use this app.
Android
Mar 31, 2025
Just barely ok for pickup orders, absolutely the worst for deliveries. I waited 1.5 hours for my food and it came cold. Ridiculous and unhelpful customer support service.
iOS
Apr 1, 2025
The world's fastest food delivery platform 👍
The last time I ordered it was like traveling through time and space, people were still picking up takeout
Android
Apr 2, 2025
I can't deliver because the store is not displayed. I immediately unsubscribed.
HungryPanda - Product Description
HungryPanda brings low discounts and popular Chinese food to satisfy you. Various kinds of discounts from merchants and HungryPanda are waiting for you!

Too busy to cook? Craving for authentic Asian cuisines? Do you want to enjoy tasty food and great service at a good price? HungryPanda should be your NO.1 Choice!Hungrypanda provides users with coupons available in many scenarios, such as full reduction coupons, discount coupons, etc. Users can get them through newcomer gift packages, membership packages, daily activities of the platform and other ways. They can also obtain coupon code through community and offline channels, and self-exchange coupons on the platform.HungryPanda-The popular Asian food delivery online service!Here we have thousands of local Asian restaurants across Australia and New Zealand with the wide range of Asian food, especially Chinese cuisines to choose from. Editor’s choice and real customer reviews help you get the perfect meals! Do not struggle anymore!All at the tap of a button, you can get your favorite dishes delivered straight to your doorstep instantly or pick them up by your way without waiting in long lines! Enjoying a satisfying meal has never been so easy and quick!

【New users】 can get up to $8 off on first order, super-discount coupons for delivery fee to enjoy daily free delivery service and up to 30%OFF for pick-up order! (T&Cs Apply)

【Key Features】·Easily get your everyday special coupons on the home page·Flexibility between getting meals delivered or picking-up·Exclusive discounts for VIPs and balance top-up·Filter by restaurant name, cuisine, dish, distance, rating, discount, popular·In-app real-time estimated delivery time, order status update and courier map-tracking·Customer ratings and reviews with real images for each restaurant·Quickly re-order from any of your favorite restaurants and past meals·Same day delivery service for online grocery supermarket ·Conveniently pay via debit/credit card, Apple Pay, Pay Pal, Alipay, Wechat Pay, Union Pay·Order for now or for later meals·24/7 customer service·Contact-free delivery

【Variety of Cuisines】Milk Tea, Roast Duck, Hot Pots(Malatang), Dumplings, Dandan noodles, traditional street food, Boiled Fish, Sichuanese, Cantonese, Northeast Chinese cuisine, Home Cooking, Fried Chicken, BBQ, Desserts, Cakes, Japanese, Korean, Southeast Asian, etc.

【About HungryPanda】With more than 50,000 restaurants across 10 countries and 90+ cities, HungryPanda is a global platform for overseas Chinese & Asian foodies.The wide range of authentic Asian food, delivered right to your door by HungryPanda, the first choice worldwide for Asian cooking enthusiasts. Delivery, takeaway, dine-in discounts, fresh & rare ingredients from Asian supermarkets & more help you enjoy the local Eastern cuisine, wherever you may live.

【Panda Fresh】-HungryPanda EcosystemTop fresh food app worldwide for overseas Chinese, with fast delivery of not just fresh fruits & vegetables, meat, poultry, eggs, milk, rice, flour & oil, but also HOT trending snacks like Liziqi Snail Noodles, Meixin Mooncakes, Liulihai Spicy Shrimp Tails, Wang Xiaohao Braised Pig Feet, Wang Baofeng Cereals & Self-Heating Instant Noodles.
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