Quality degradation at Huntington Mobile  
Users report higher volume of Quality Issues than usual
32
poor

Huntington Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
43 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
10 Reports
User Feedback
19%
iOS
10 Reports
81%
Android
43 Reports
Huntington Mobile - Latest Quality Issues
iOS
Dec 15, 2024
Needs updated
The widget to preview your account balance is no longer available after the newest iPhone update released. The widget disappeared when I updated to iOS 18.1.1 (22B91).
Android
Dec 16, 2024
Keep freezing when I add someone on the list. It's been long time to facing that bug. If your developer can't fix it fire him and hire me I can fix that easily.
Android
Dec 16, 2024
Also for me the screen want black when tried to open the app,two days ago.I uninstalled and installed again and today went black again.It is kind of frustrating.
Android
Dec 16, 2024
The qualifications to use your small loan perk in the app are unrealistic..... if people met all of those qualifications we wouldn't need the small loan perk..... so why even offer it if it cannot be utilized
Android
Dec 17, 2024
Sending a zelle payment is not clear
Android
Dec 17, 2024
Awful app! Every time I go to open it, it says timed out then kicks me out, even after I've entered all of my credentials. Then if I try to reopen the app, it only opens up to a black screen. I have to restart my phone to get it to open properly. Bugs that really need to be fixed. Awful app!
Android
Dec 18, 2024
This is the worst thus far since the update. BLACK SCREEN: Have you thinking something wrong with your phone the whole time it's this B.S. App update. Should have just left well enough alone!!!! This really sucks for it to be an update; aggravating, and time-consuming. Fix it, PLEASE!!!!
Android
Dec 18, 2024
Works most of the time as needed. Today, I went to login and the app immediately went down before I was able to get a login screen.
Android
Dec 19, 2024
My facial recognition isn't working. I've tried everything. I've tried deleting and reinstalling tried updating tried restarting my phone. It works for everything else except this app and for years it worked on this app and on day it updated and stopped working. Please fix it.
Huntington Mobile - Product Description
With the Huntington Mobile app, it’s easier than ever to bank on the go, right from your phone. 

View account balances and history, deposit checks, transfer funds, pay bills, locate office branches, find ATMs, and contact a representative. That’s not all – as new features are rolled out, you’ll be able to update the app so you always have the latest-and-greatest online banking tools right at your fingertips. 

Get started with our app today. Like the best things in life, we’ve made it free! Although message and data rates from your carrier may apply. 

Features: 
HUNTINGTON HEADS UP (SM) - Set up alerts to get a heads up on important moments for your money, on the device you choose.
HUNTINGTON QUICK BALANCE - A fast and simple way to view account balances using 3D Touch, or on the login page at the touch of a button, without logging in.
TOUCH ID  - Quickly and easily access your account information by touching the home button to verify your fingerprint.
FACE ID - Log in with just a glance
ACCOUNT INFORMATION - View up-to-date information about your Huntington accounts, including pending transactions.  Search for transactions within account history.
TRANSFER MONEY - Transfer money between accounts. Select the date you’d like the transfer to occur and get a receipt for the transaction.
PAY BILLS - Pay a person or company. You’ll receive a summary that describes the amount and payment date, and get a receipt for the transaction. You can also manage your payees by adding, editing, or deleting a payee.
DEPOSIT CHECKS – Deposit checks by simply snapping a picture. It can save you time and help reduce trips to the branch or ATM.
MANAGE YOUR DEBIT CARD – Activate and change your personal ATM/Debit Card PIN.
UPDATE YOUR CONTACT INFO – Maintain your address, email and phone number information.
MANAGE YOUR OVERDRAFT OPTIONS – Manage your overdraft options on eligible accounts to avoid overdraft fees.
FIND LOCATIONS - Find ATMs and branches near your current location or by entering a street address. 
CONTACT US - Quick dialing for most of your customer service needs.


Some features are only available to customers who have registered for Online Banking at Huntington.com. 
The Huntington Mobile app is free, but message and data rates from your mobile carrier will still apply. 
System availability and response time are subject to market conditions.

The Huntington National Bank is Member FDIC.
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