Quality degradation at Huntington Mobile  
Users report higher volume of Quality Issues than usual
36
poor

Huntington Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
15 Reports
User Feedback
25%
iOS
15 Reports
75%
Android
45 Reports
Huntington Mobile - Latest Quality Issues
Android
Nov 11, 2024
System maintenance last night and now I cannot log in to my account. Please fix this
iOS
Nov 12, 2024
Widget what widget?
What happened to the Widget? Hadn't been available for over a month now November and still no widget Keep in mind “It worked before!! Now it's not even an option????? Even with quick balance enabled! What is that even for?
Android
Nov 13, 2024
The app has been great The only thing that I think is pointless is your standby cash..you have to fall under so many qualifications in order to use it..but if I fell under all of those qualifications no overdraws keep at least $200 ect I wouldn't need the standby cash..You're pretty much waving 250 in my face and not allowing me to utilize that perk ..when I do need to use it I do pay it back in a timely manner if not earlier and you charge a fee now.. ease up on the qualifications...
Android
Nov 14, 2024
I often cannot access my account.
iOS
Nov 14, 2024
Fix this
3 app updates since ios18 and still haven't fixed the widget do better
iOS
Nov 16, 2024
Widget what widget?
What happened to the Widget? Hadn't been available for over a month now November and still no widget Keep in mind “It worked before!! Now it's not even an option????? Even with quick balance enabled! What is that even for? So why haven't you fix it yet? It's been since May?
Android
Nov 16, 2024
UPDATE: Months of not being able to deposit checks :/ Please fix, thanks Can't log in at all. It won't even register that I pushed log in. And it keeps saying my fingerprint isn't working.
Android
Nov 19, 2024
Absolutely useless. After update (11/18/24) we can't use quick balance feature or log in. Error message about "something gone wrong. Maybe you aren't connected to the internet. Try again later." Unacceptable.
Android
Nov 20, 2024
It was lengthy
Huntington Mobile - Product Description
With the Huntington Mobile app, it’s easier than ever to bank on the go, right from your phone. 

View account balances and history, deposit checks, transfer funds, pay bills, locate office branches, find ATMs, and contact a representative. That’s not all – as new features are rolled out, you’ll be able to update the app so you always have the latest-and-greatest online banking tools right at your fingertips. 

Get started with our app today. Like the best things in life, we’ve made it free! Although message and data rates from your carrier may apply. 

Features: 
HUNTINGTON HEADS UP (SM) - Set up alerts to get a heads up on important moments for your money, on the device you choose.
HUNTINGTON QUICK BALANCE - A fast and simple way to view account balances using 3D Touch, or on the login page at the touch of a button, without logging in.
TOUCH ID  - Quickly and easily access your account information by touching the home button to verify your fingerprint.
FACE ID - Log in with just a glance
ACCOUNT INFORMATION - View up-to-date information about your Huntington accounts, including pending transactions.  Search for transactions within account history.
TRANSFER MONEY - Transfer money between accounts. Select the date you’d like the transfer to occur and get a receipt for the transaction.
PAY BILLS - Pay a person or company. You’ll receive a summary that describes the amount and payment date, and get a receipt for the transaction. You can also manage your payees by adding, editing, or deleting a payee.
DEPOSIT CHECKS – Deposit checks by simply snapping a picture. It can save you time and help reduce trips to the branch or ATM.
MANAGE YOUR DEBIT CARD – Activate and change your personal ATM/Debit Card PIN.
UPDATE YOUR CONTACT INFO – Maintain your address, email and phone number information.
MANAGE YOUR OVERDRAFT OPTIONS – Manage your overdraft options on eligible accounts to avoid overdraft fees.
FIND LOCATIONS - Find ATMs and branches near your current location or by entering a street address. 
CONTACT US - Quick dialing for most of your customer service needs.


Some features are only available to customers who have registered for Online Banking at Huntington.com. 
The Huntington Mobile app is free, but message and data rates from your mobile carrier will still apply. 
System availability and response time are subject to market conditions.

The Huntington National Bank is Member FDIC.
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