35
poor
World of Hyatt | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
41%
Android
21 Reports
21 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
30 Reports
30 Reports
User Feedback
59%
iOS
30 Reports
30 Reports
41%
Android
21 Reports
21 Reports
World of Hyatt - Latest Quality Issues
iOS
Mar 1, 2025
hard to use
hard to use app
Android
Mar 1, 2025
won't let me use my free night award
iOS
Mar 2, 2025
Ipad 5th generation - app no longer usable
IOS 16.7.10 - Hyatt app no longer works for me. Please change.
Android
Mar 2, 2025
Android 13 on OnePlus. App hangs on initial launch after update. Please fix.
iOS
Mar 3, 2025
At no reason, Hyatt closed my member account.
Tried to chat with customer service, they told me an email sent to me back in September regarding the account closure without giving a reason why my account is closed. After a minute, the associate ended the chat without resolving my issue.
iOS
Mar 4, 2025
Doesn’t work after update
Just kept giving errors such as cannot retrieve info, cannot book stays, cannot find any hotels in Hong Kong…
Android
Mar 4, 2025
can not open after installation on Pixel phones
iOS
Mar 4, 2025
Since version 6.5 the app logs me out all the time :(
Since version 6.5 the app logs me out all the time :( Edit: Problem apparently fixed in version 6.5.1. Developer response did not acknowledge bug or provided any meaningful information.
iOS
Mar 5, 2025
App doesn’t work
If I could give 0 stars, I would. App doesn't allow me to log in, because it doesn't recognise my details. Despite it working on their website.
World of Hyatt - Product Description
From travel planning to checkout the World of Hyatt app is here for you, with easy access to more than 900 distinctive hotels and resorts, plus a suite of powerful features right at your fingertips. Not a member yet? Join and instantly make travel more rewarding. FEATURES • Enjoy exclusive member rates • Use your World of Hyatt points to book stays • Explore our hotels with photos, hotel details, offers, local area attractions and more • Save your favorite hotels for future quick booking • Add your reservations and World of Hyatt membership card to Apple Wallet • Check-In/Express Checkout: Bypass the front desk when you arrive and depart • Real-Time Charges: View your room charges during your stay • Past Activity: View and download folios from previous stays Make the most of your stay. • Guest Requests: Request items to your room, such as towels and toothpaste (supported at 300+ hotels) • Hyatt Mobile Entry: Use your device as your room key (available at select hotels) • Google Chromecast: Stream your favorite shows right to your room’s TV (available at select hotels) Access your account instantly. • Track your progress toward elite tiers and Milestone Rewards • View your current benefits and explore other elite tier benefits • Track your progress toward free night Awards via our Brand Explorer • Access your available earned Awards When booking through our app, you’ll always receive the best published rate without any booking fees at our more than 900 hotels across Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Hyatt House®, Hyatt Place®, Joie de Vivre® and Hyatt Residence Club®. WORKS ON APPLE DEVICES - iPhone® and iPad® - Apple Wallet: Add your confirmed reservations and your World of Hyatt membership card - Face ID/Touch ID on iPhone and/or iPad for easier, faster sign-in - Available in English, Spanish, German, French, Japanese, Chinese (Simplified and Traditional) and Korean
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