Quality degradation at Hy-Vee  
Users report higher volume of Quality Issues than usual
24
poor

Hy-Vee | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
60%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
30 Reports
User Feedback
40%
iOS
30 Reports
60%
Android
45 Reports
Hy-Vee - Latest Quality Issues
Android
Dec 17, 2024
I like the app and it's most of its features but it has issues like, its extremely slow running and glichs a lot. It takes forever for anything to load and come up on the app and most of the time if and when the page finally does load it either freezes up in the middle of trying to do whatever your doing and you have to start all over or it won't load all the content like pictures and stuff. If the app worked better then I most definitely would have given 5 stars.
iOS
Dec 19, 2024
Keyboard doesn’t work
This app is useless. I would give zero stars if I could. Went to sign-in screen and username/password fields will not bring up a keyboard to enter info. Called customer support and was told “it works on my phone”. So very helpful.
Android
Dec 19, 2024
Not useful unless you login and you have to login every single time. Poor user experience.
Android
Dec 19, 2024
Impossible to order anything. Very disappointing
iOS
Dec 19, 2024
Irritating
Takes way to long to load. Plus you have to be logged in just to find what aisle something is in. It should work like the Target app.
iOS
Dec 20, 2024
Perks sign up everytime I open the app
This app would be fine if it didn't load the perks sign up everytime I open the app and waste 30 seconds. Seriously drives me insane.
iOS
Dec 21, 2024
Terrible
You can't scroll the sale items. The app just pops you back up to the beginning. So frustrating. I end up going to the website to shop.
Android
Dec 21, 2024
The app crashes all of the time after the recent update and never allows me to complete an order or add items to my cart without glitching and giving and error before completly crashing. Forced this update and now the app is useless to me at this point. Really frustrating that now I can no longer do isles online pickups.
Android
Dec 21, 2024
Hard to see the ad instead of every single option
Hy-Vee - Product Description
Grocery shopping (and everything else!) is now the easiest thing on your to-do list.

This app is everything. Grocery shopping, clothes, shoes, recipes, how-to videos, easy pharmacy refills. It’s all here. The Hy-Vee App is your one-stop shop, and yes, it lets you order groceries in minutes—from anywhere! Shop by category, sale items, products with Fuel Saver rewards, or just type the product you want into the search bar. And. So. Much. More!

Some of the Best Parts:

Inspiring New Content
Not sure what to make for dinner or how to prepare a certain type of seafood? We’ve got you covered with new content each month—everything from recipes to how-to videos, wine and beer pairings, and more!

Shop from Anywhere
From work, home, or in-between soccer games, you can quickly buy groceries and schedule a pickup (in as little as 2 hours) or delivery. We shop for you, wait in line for you, and make sure your order is safely stored and ready to be picked up or delivered. 

Get It on Sale
Look for the sale icon on products or browse everything that’s on sale in one convenient place.

Fuel Saver + Perks
Quickly check your Fuel Saver balance and see when your rewards expire. That’s a nice feature and all, but here’s the best part: You don’t need to have your card with you in the store. Just scan the Fuel Saver QR code from inside the app!

Health
Easily refill prescriptions, check the status of a refill, manage your family members’ prescriptions, and stay up-to-date with the latest health recommendations. 

Lists
For all you list makers, you’ll appreciate how easy it is to quickly make a list. With one tap, you can add a list to your cart, then select your preferred brand and size for each item.
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