fair

IDnow AutoIdent | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-17 Points Past 7 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

92%

Android
47 Reports

iOS unitQ Score

iOS User Feedback

iOS
4 Reports

User Feedback

iOS
4 Reports

92%

Android
47 Reports

IDnow AutoIdent - Latest Quality Issues

Android

Oct 27, 2024

Identification does not work because the camera never focuses.

Android

Oct 27, 2024

The app doesn't work properly, I cannot finish the Video selfie.

Android

Oct 31, 2024

Multiple attempts and just transmission errors. Garbage!

Android

Nov 4, 2024

Unfortunately, this doesn't work. Recognition not possible.

Android

Nov 8, 2024

The app is very bad, photo works but when I get the code, the app crashes

Android

Nov 9, 2024

Doesn't work. But it is shown that data is complete.

Android

Nov 11, 2024

I can't recommend this app. In my eyes, it's the last one doesn't work at all. I'm so disappointed, they see my ID. And then something 😡 like this

Android

Nov 14, 2024

Overall very good. Bad: all documents that you have to agree to during processing (contract data, terms and conditions) are hardly readable in English and on your smartphone)

iOS

Nov 15, 2024

No customer support

We got e103 error. Waited days for customer service. No answer. This app makes other companies look bad too they with with them.

IDnow AutoIdent - Product Description

IDnow AutoIdent is an AI-powered solution that enables you to quickly, easily and securely identify yourself from home or on the road, at any time of the day, in just 2 minutes. All you need is your smartphone, a stable internet connection and your valid ID document.
 
Say goodbye to all those long onboarding processes that require you to spend time, effort and money to get an account. IDnow AutoIdent is a free, easy, fast, reliable and secure solution to identify yourself at any time of the day when signing up for a new service.
 
IDnow is an international expert for identification and eSigning solutions. Further information can be found on our website www.idnow.io.

IDnow AutoIdent runs on Apple iPhone 5s or higher and iOS 10.0 or higher.  

Please note that IDnow also offers the app IDnow Online Ident (for video verification). If your token is not accepted on the home screen, you may need to switch to the IDnow Online Ident app.

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