71
good
ID-Pal | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
13 Reports
13 Reports
User Feedback
14%
iOS
13 Reports
13 Reports
86%
Android
77 Reports
77 Reports
ID-Pal - Latest Quality Issues
Android
Mar 19, 2025
Difficulty in getting photos to capture
Android
Mar 20, 2025
Time out limit is too narrow.
Android
Mar 23, 2025
horrible, every photo for scanner that I made of my passport was not accepted, the migration site did not accept it, I did not like this app. and it also does not accept other photo attempts anymore it says that it exceeded the attempts. very awful embarrassment this
Android
Mar 25, 2025
It takes a very long time to process. There are more than 7 errors, and the app needs to be deleted 2 times.
Android
Mar 25, 2025
ID capture photo isn't great to use at all.
Android
Mar 29, 2025
terrible app. it can't take picture automatically and you need to try manual many times until it recognise the information
Android
Mar 29, 2025
won't initialize. I think this us Spyware
Android
Mar 29, 2025
fails a lot
Android
Apr 2, 2025
30 minutes later the auto capture finally worked. very painful system
ID-Pal - Product Description
The simple, secure way to verify your identity with a business. Submit documents to ID-Pal from anywhere and get verified in under a minute. The ID-Pal App Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business. How it works Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business. What we do - Capture an Identity Document (ID) We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute. - Facial matching We match the image from the document against the individual to confirm it is of a genuine person. - Address Verification We can verify the name and address from the ID. To always ensure the safety and security of our app, we proudly hold: **ISO 27001 Certification** - the leading international standard in Information Security. **iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards. Privacy Policy ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel. All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/ Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
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