epic

iHerb | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 30 Days

Category: Shopping

Work at iHerb LLC? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at iHerb LLC? Unlock additional insights

Android unitQ Score

Android User Feedback

30%

Android
781 Reports

iOS unitQ Score

iOS User Feedback

70%

iOS
1851 Reports

User Feedback

70%

iOS
1851 Reports

30%

Android
781 Reports

iHerb - Latest Quality Issues

Android

Jan 26, 2025

The price difference between Coupang Rocket Direct and other products is so big that the number of times I use it is decreasing.

Android

Jan 26, 2025

The balm set was sent incompletely.

iOS

Jan 26, 2025

Payment

I payed with Pix and my order wasn't confirmed and said I needed to update information. Horrible system still cant get my money back. Total disaster of a system and got scammed

Android

Jan 27, 2025

Since you pride yourself for having 5 stars review, here is my one star review for you bcoz you keep spamming YouTube with your ad every 15mins. Enjoy your one star. Bye

iOS

Jan 28, 2025

Only the card is a hassle

When I tried to use my last card, I had to put a space between my first and last name, and when I did, I had to re-enter my card number to verify my identity. It may be good for security, but it was all a pain. I wonder why I could use it without spaces last time.

Android

Jan 28, 2025

Too much to shipping

Android

Jan 29, 2025

Currently 3 stars because how app login works. If it is logged you out and you open login screen it's not possible to pick mail from saved passwords, you need to enter mail an only in next page you can pick up your saved mail password from keystore...

Android

Jan 29, 2025

I can't make any more purchases on this app, it's asking me to write my address in English. I can't speak English, let alone write in English. It's difficult.

Android

Jan 29, 2025

I love IHerb. Is it possible that this app does not have a Dark mode? Too bad, I am forced to uninstall and use the Browser. I hope in the future it will be added.

iHerb - Product Description

iHerb is a United States-based retailer that sells more than 30,000 natural products across 1,200 popular brands. Since 1996, iHerb has been the global leader in health and wellness, with products that range from vitamins and supplements to grocery, beauty, and self-care. The iHerb App is your one-stop shop for all of your daily essentials to live well and stay healthy.

SHOP ANYTIME, ANYWHERE
With shipping to over 185 countries, iHerb offers 34 localized payment options in 74 currencies, more than 40 shipping carriers, and 24/7 virtual customer support chat.

FAST, AFFORDABLE SHIPPING AND EASY RETURNS
Orders ship fast and at low rates, with free shipping to 50+ countries. If you are unsatisfied, submit your request within 60 days of purchase for hassle-free returns.

WEEKLY SALES
Save 10%-50% off on well-known brands each week and get competitive prices compared to other retailers. Opt in to receive push notifications to receive exclusive app-only offers!

PRODUCTS YOU CAN TRUST
All orders are shipped by iHerb from our climate-controlled fulfillment centers to guarantee product quality.

SHOP BY CATEGORY
Shop by Supplements, Sports Nutrition, Bath, Beauty, Grocery, Baby, and Pets.
• Supplements: Add popular vitamins and natural products to your daily routine.
• Sports Nutrition: Find protein powder, BCAAs, and more for fitness, workout, and health
enthusiasts.
• Bath: Pamper yourself with body and hair care, aromatherapy, and more.
• Grocery: Stock your pantry with healthy favorites.
• Baby: Everything you need for a happy and healthy little one.
• Pets: Must-have items for your furry friends — from treats to grooming supplies.

REWARDS
Share iHerb with others and offer them great discounts while getting rewarded.

FIND AUTHENTIC REVIEWS
Explore thousands of reviews on popular products. We allow reviews only from customers who have ordered the specific product from iHerb — so you can make smarter buying choices.

SHOP IN 14 LANGUAGES
Enjoy the app in your language (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, Spanish, Hebrew, Ukrainian, Thai, and Indonesian).

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners