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iHerb | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
22%
Android
529 Reports
529 Reports
iOS unitQ Score
iOS User Feedback
78%
iOS
1829 Reports
1829 Reports
User Feedback
78%
iOS
1829 Reports
1829 Reports
22%
Android
529 Reports
529 Reports
iHerb - Latest Quality Issues
iOS
Dec 17, 2024
[phone] bottle and K2 in 60 vegetarian capsules
to replace vitamin [phone] u not available
iOS
Dec 17, 2024
Expensive
Expensive
Android
Dec 17, 2024
They robbed me in my face my husband paid with his card and they told me that transaction made from him they took the amount and they say rejected they are thieves playing with a welfare of medicines that is not fair return the money my husband charged it and says that it is rejected thieves do not buy here
Android
Dec 18, 2024
There is often no information in transit, and there is no channel reflection!
Android
Dec 18, 2024
Quite slow response to customer inquiries
iOS
Dec 18, 2024
Astar
It is not always convenient and flexible. Sometimes there is translation for products and sometimes not. Finding discounted products and searching categories is not always convenient
iOS
Dec 18, 2024
Poor logistic process
Long story short, it took a month to receive my order.
Android
Dec 18, 2024
It is impossible to buy to deliver in Brazil, because after 50 dollars there is an error in the cart and I cannot make the purchase, I want to buy my vitamins that are more than 50 dollars, fix it!! I don't understand what's going on, because this year I bought 2 thousand in vitamins, paid the tax and etc, and now if I want to buy I'll have to buy a vitamin for shipping, absurd, fix this please!!
Android
Dec 19, 2024
Scam courier and non-existent IHERB customer support. I didn't receive what I paid for and it's impossible to contact both the courier and IHERB. Worst online shopping experience ever
iHerb - Product Description
iHerb is a United States-based retailer that sells more than 30,000 natural products across 1,200 popular brands. Since 1996, iHerb has been the global leader in health and wellness, with products that range from vitamins and supplements to grocery, beauty, and self-care. The iHerb App is your one-stop shop for all of your daily essentials to live well and stay healthy. SHOP ANYTIME, ANYWHERE With shipping to over 185 countries, iHerb offers 34 localized payment options in 74 currencies, more than 40 shipping carriers, and 24/7 virtual customer support chat. FAST, AFFORDABLE SHIPPING AND EASY RETURNS Orders ship fast and at low rates, with free shipping to 50+ countries. If you are unsatisfied, submit your request within 60 days of purchase for hassle-free returns. WEEKLY SALES Save 10%-50% off on well-known brands each week and get competitive prices compared to other retailers. Opt in to receive push notifications to receive exclusive app-only offers! PRODUCTS YOU CAN TRUST All orders are shipped by iHerb from our climate-controlled fulfillment centers to guarantee product quality. SHOP BY CATEGORY Shop by Supplements, Sports Nutrition, Bath, Beauty, Grocery, Baby, and Pets. • Supplements: Add popular vitamins and natural products to your daily routine. • Sports Nutrition: Find protein powder, BCAAs, and more for fitness, workout, and health enthusiasts. • Bath: Pamper yourself with body and hair care, aromatherapy, and more. • Grocery: Stock your pantry with healthy favorites. • Baby: Everything you need for a happy and healthy little one. • Pets: Must-have items for your furry friends — from treats to grooming supplies. REWARDS Share iHerb with others and offer them great discounts while getting rewarded. FIND AUTHENTIC REVIEWS Explore thousands of reviews on popular products. We allow reviews only from customers who have ordered the specific product from iHerb — so you can make smarter buying choices. SHOP IN 14 LANGUAGES Enjoy the app in your language (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, Spanish, Hebrew, Ukrainian, Thai, and Indonesian).
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