75
good
IHG Hotels & Rewards | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
200 Reports
200 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
57 Reports
57 Reports
User Feedback
22%
iOS
57 Reports
57 Reports
78%
Android
200 Reports
200 Reports
IHG Hotels & Rewards - Latest Quality Issues
Android
Nov 12, 2024
a bit glitchy
iOS
Nov 14, 2024
Points + Cash
A room at members rate £91, cash plus points is £115 + 5500 points!!!!! How on Earth can using your points be more expensive!!!!!????
Android
Nov 14, 2024
Chat with support does not open at all and it is not possible to contact the support via chat.
iOS
Nov 14, 2024
No comment box on app?
I booked via IHG app for bonus points, but cannot find a place to enter comments like the website. ??
Android
Nov 15, 2024
I can't sign into app using same password as website
Android
Nov 16, 2024
The price of the room went way up after this app release. ???
iOS
Nov 16, 2024
Glitchy app that doesn’t work when you really need it
I travel for work and use it quite often with no problems. But once again when I really need the app because I have family coming in for Thanksgiving, I keep getting errors, the app locks up or crashes.
Android
Nov 18, 2024
App glitches often. It's difficult to redeem points, catalog does not work most the time. Lots of bugs.
Android
Nov 18, 2024
receptionists was very bad
IHG Hotels & Rewards - Product Description
FIND HOTELS FOR ANY TRIP – WORK OR PLAY Book and earn rewards at our family of hotel brands, including Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, InterContinental® Hotels & Resorts, Six Senses Hotels Resorts Spas, Regent® Hotels & Resorts, Kimpton® Hotels & Restaurants, voco™, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Iberostar Beachfront Resorts, avid™, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®. REWARDS, REIMAGINED Keep track of your points and benefits and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your wallet for easy access. Not a member? Sign up for IHG One Rewards for free and experience the new perks and exclusive offers. BOOK IN SECONDS WITH THE BEST RATES GUARANTEED Get access to our best rates, exclusive to members only. Quickly re-book your favorite hotel or book a new one in the app. Pay now or later using cash, points or a combination of both. Tap. Book. Travel. TRAVEL WITH FLEXIBILITY & EASE Enjoy flexible booking options with free cancellation on most rates. Change of plans? Change or cancel directly in the app. Get trip reminders, check in (and out) faster via the app at select hotels, and as a benefit of being a member, get free WIFI with every stay. Access all of your trip details - directions, amenities, things to do, dining options and more - all within the app. STAY WITH CONFIDENCE Rest easy with world-class cleaning processes and get notified on the latest travel news. Whenever and wherever you travel, we’re here for you. Need help? Chat with us in the app or speak directly with one of our customer care representatives.
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