61
fair
IKEA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
188 Reports
188 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
188 Reports
188 Reports
IKEA - Latest Quality Issues
Android
Mar 26, 2025
I downloaded the app so that I can work through it in the IKEA. Unfortunately, the items are then completely wrongly arranged, so that I had to change floors several times to collect everything. I get a star because I can soar the FamilyCard, which I now have in the app.
Android
Mar 27, 2025
I wanted a free bed from them but didn't get a :( stupid
Android
Mar 27, 2025
nice for basics, too bad there are so many substitutions
Android
Mar 29, 2025
one of the worst western apps I ever tested, crashing constantly, I was never able to pass the login screen
Android
Mar 29, 2025
Damaged products received and the return process is so tedious and painful. After refund we have not received refund no idea is it really ikea or first copy. Also no option for refund
Android
Mar 29, 2025
can't log in
Android
Apr 1, 2025
A complete failure. I only use it to scan the card in the store. It stutters a lot, often needs to be updated. It is much easier to complete the order through the browser on the phone.
Android
Apr 1, 2025
worst service ever. Will never deal with them again. they say problem with my credit cards but all 3 say it's ikea
Android
Apr 2, 2025
Is anyone else not able to access their cart with the latest update lately? I have uninstalled and reinstalled the app, and I am not able to see my cart when buying online.
IKEA - Product Description
The IKEA mobile app is where your inspiration comes to life. Find that cute armchair you saw at your friend’s place or look through thousands of products and ideas just for you - to make your space truly your own. Whether you’re looking to buy online or in-store, the IKEA app is your perfect shopping companion. Scan the products with Shop & Go while you walk through the store - and skip the checkout line. Are you planning a big project or small home improvements? Save and organize your favorites in lists for later. They are ready when you are! Found the perfect IKEA furniture or home decoration? Let us do the heavy lifting. Order home delivery and be informed every step of the way, by tracking your order easily in the app. The IKEA app is also a convenient home for your IKEA Family benefits. Access your IKEA Family card quickly and find all your past receipts conveniently in one location. IKEA values your data privacy and believes in ethical use of customer data. That’s why you’re in control of all your data at all times.
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