45
poor
ImmoScout24 - Immobilien | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
213 Reports
213 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
98 Reports
98 Reports
User Feedback
32%
iOS
98 Reports
98 Reports
68%
Android
213 Reports
213 Reports
ImmoScout24 - Immobilien - Latest Quality Issues
iOS
Feb 28, 2025
Outdated in big cities
In a time when there are up to 2000 or more applications for an apartment advert, no one enjoys taking part in this process any more. Everyone does it the same way. Only Immoscout asks for extra money with a promise that is not sustainable. "Top of the inbox" for 500 applications and if you look at the statistics, then 450 of them are "plus applicants". What would the consumer advice center say about that? But aside from that. The 1:1 logic that underlies the app no longer reflects reality. Accordingly, a rethink in user experience design is needed. If you are really interested in seriously meeting the user need "to be seen in order to find (my) apartment". And it's not just KPIs that keep users on the platform for as long as possible. J[url] would be willing to pay money if the service is right for the problem. Maybe you can chew on that sometime.
iOS
Feb 28, 2025
Simply bad
Too many bugs, prices are a joke.
Android
Feb 28, 2025
Much too far away even though I specify exact radius totally annoying
Android
Feb 28, 2025
You can't open ads in the app. As soon as you click on an ad, a loading screen appears. Makes total sense, great!
Android
Feb 28, 2025
Very bad app, I was looking for a house and I took out a subscription because without a subscription nothing works. After 2 or 3 months they automatically started another annual subscription that I did not request, that I do not even use and that I cannot cancel either. I complained, sent several emails, tried to call. But nothing, no contact is possible. They are thieves.
Android
Mar 1, 2025
arbitrarily change the payment method so that the customer is in debt for a paid subscription. then they send a debt collection agency. they do not contact you. They do not say where the payments went. I advise against using paid services! Forward a request to KSP immoscout - to answer letters and inquiries, then everything will be fine.
Android
Mar 1, 2025
For months now I've been constantly getting kicked out of the login - that wasn't the case before. When you suddenly stop receiving notifications, you know that your login is gone. That's really annoying because I have to log in again very often and I wonder what the "stay logged in" option is for. With other apps and app updates you usually always stay logged in - but not with ImmoScout24.
Android
Mar 1, 2025
Amazing that as a plus member you have to pay so much for an underground service
Android
Mar 1, 2025
The app is getting worse. Before the last update, I could hide apartments that I had already viewed and didn't like. That's no longer possible and it makes the app much worse. Now I have to look at the same offers over and over again. Why remove a useful function?!
ImmoScout24 - Immobilien - Product Description
Whether renting, buying, or selling, either privately or commercially: We are Germany's number #1 for real estate! Looking for a property for rent? Search for your dream home quickly and easily in our app. Just enter your search criteria – done. Are you looking for a property for sale? Find your new home: Whether it's an apartment, terraced house, detached house or villa - you'll find a wide selection on our platform. Or do you want to rent or sell a property? With the high reach of ImmoScout24, you can easily find the right tenants and buyers. Simply create a property ad in the app. Narrow your search: Search with many filter options (including apartment size, number of rooms, equipment criteria) near your current location, near a specific address or simply draw an area on the map. Travel time calculator: Let us calculate the travel time from the property to the places that are important to you (e.g. work, daycare, school...) right in the app. Shortlist: Keep track of already contacted and saved objects. Invite a person to share your shortlist with so you can keep track of your favorite properties. Personal profile: Create and edit your profile in the app and increase the chances of getting your dream property as soon as you make contact. Messenger: Communicate quickly and securely with providers via our messenger - directly in the app. Thanks to instant notifications, you're always up to date and can reply to messages immediately. Push notifications: We make sure you don't miss anything. Just save your search and as soon as a new property matching your search criteria is published, you will be informed via push notifications. This way you can react quickly and apply right in the app. Plan your relocation: Create a free letter of cancellation for your current apartment. You can also get free cost estimates and compare prices for moving companies and save up to 40% on your move. Financing: Try out different financing scenarios in our app and get different offers. We will search for suitable offers for your real estate financing. Find a real estate agent: Receive agent recommendations for the sale of your property or find an agent yourself in our realtor-network. Keep track of the property value: For owners, every decision to sell a property begins with an examination of the property's value. Our free “Preisatlas” offers a starting point. You can also request a personal and free real estate appraisal. Live viewing: As a provider of a property, simply offer the showing via video call so that interested parties can participate from anywhere. Chargeable services for tenants and buyers: Present yourself in the best possible light with the digital application package. In the package, you can file your proof of income and your SCHUFA credit check, among other documents. Your messages to providers are displayed at the top of the ImmoScout24 inbox. MieterPlus is also very useful during an existing rental contract: tenancy law consulting and lockout insurance services are included. We are working intensively on further features for our app. We would love to hear your feedback: app-support@immobilienscout24.de Your team from ImmoScout24 Contact & Help: https://www.immobilienscout24.de/kontakt.html Follow ImmoScout24 on: facebook https://www.facebook.com/ImmobilienScout24 instagram https://www.instagram.com/immobilienscout24 tiktok https://www.tiktok.com/@immoscout24 twitter https://twitter.com/immobilienscout
All intellectual property rights, including trademarks and word marks, are the property of respective owners