48
poor

ImmoScout24 - Immobilien | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
232 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
71 Reports
User Feedback
23%
iOS
71 Reports
77%
Android
232 Reports
ImmoScout24 - Immobilien - Latest Quality Issues
iOS
Mar 31, 2025
Hide function is missing
Criticized several times, always put off. The function is important for everyone. As if everyone who posts an apartment always enters all the information. No, that's not the case. The filters are almost useless anyway, so you filter yourself. But that's no longer possible.
iOS
Mar 31, 2025
Nothing new, consistently ripped off
It's a pity, if you sort the reviews by "latest", you get a clear picture of how most people find this app. The good reviews of the past will soon no longer be enough. Rarely that someone gives more than 2 stars. Logical with the rip-off. That no one changes anything? What a pity. Really, too bad.
iOS
Apr 1, 2025
poor customer service
I contacted customer service and immediately demanded the cancellation of my 6-month subscription. They told me that it was not possible to terminate before the end of the 6 months. Then I contacted customer service again and explained my situation. This time they said that I should have quit within 14 days. I explained that I did it within 14 days, but since there was no immediate cancellation option, I had to choose the next possible option. Then they told me that I should have contacted them via WhatsApp or the chat. In short, using the ImmoScout24 app was a disappointment, and the customer service is extremely rude. They don't even deserve a star.
Android
Apr 1, 2025
Unfortunately, the new look makes the app unusable. The list either cannot be scrolled or is collapsed again. Please correct!!
Android
Apr 1, 2025
So far a great app that I like to use, but after the last update there are constant problems with scrolling because of the structure in the design (no, it's not the phone/display). You pull down another window even though you just want to scroll through the offers.
Android
Apr 1, 2025
I think it would be good if there was a "read" note. You apply, get no answer - which is simply rude to the landlord, Immoscout as a provider can't help it. But it would help me a lot that the landlord has read my message and uses it to sort me out if he doesn't give me an answer, but I see he has read the message. I've been looking for a year now and still haven't found anything.
Android
Apr 1, 2025
I can't send my request. Thought it was due to the wifi, but it doesn't. I logged out and logged in again and also restarted the app.
Android
Apr 1, 2025
Until the last update of the app, there were more stars in it. With the current version, the app can no longer be used on mobile devices. The scroll areas are arbitrary and sometimes you can't scroll at all. What a pity...
Android
Apr 1, 2025
The pricing policy is crazy. I'm not actively looking, but I've found something interesting to rent. And now I'm supposed to pay €90 over three months for a single message? In the past, shorter terms than 3 months were possible.
ImmoScout24 - Immobilien - Product Description
Whether renting, buying, or selling, either privately or commercially: We are Germany's number #1 for real estate! 

Looking for a property for rent? Search for your dream home quickly and easily in our app. Just enter your search criteria – done. 

Are you looking for a property for sale? Find your new home: Whether it's an apartment, terraced house, detached house or villa - you'll find a wide selection on our platform. 

Or do you want to rent or sell a property? With the high reach of ImmoScout24, you can easily find the right tenants and buyers. Simply create a property ad in the app.

Narrow your search:
Search with many filter options (including apartment size, number of rooms, equipment criteria) near your current location, near a specific address or simply draw an area on the map.

Travel time calculator:
Let us calculate the travel time from the property to the places that are important to you (e.g. work, daycare, school...) right in the app.

Shortlist:
Keep track of already contacted and saved objects. Invite a person to share your shortlist with so you can keep track of your favorite properties.

Personal profile:
Create and edit your profile in the app and increase the chances of getting your dream property as soon as you make contact.

Messenger:
Communicate quickly and securely with providers via our messenger - directly in the app. Thanks to instant notifications, you're always up to date and can reply to messages immediately.

Push notifications:
We make sure you don't miss anything. Just save your search and as soon as a new property matching your search criteria is published, you will be informed via push notifications. This way you can react quickly and apply right in the app.

Plan your relocation:
Create a free letter of cancellation for your current apartment. You can also get free cost estimates and compare prices for moving companies and save up to 40% on your move.

Financing:
Try out different financing scenarios in our app and get different offers. We will search for suitable offers for your real estate financing.

Find a real estate agent:
Receive agent recommendations for the sale of your property or find an agent yourself in our realtor-network.

Keep track of the property value:
For owners, every decision to sell a property begins with an examination of the property's value. Our free “Preisatlas” offers a starting point. You can also request a personal and free real estate appraisal.

Live viewing:
As a provider of a property, simply offer the showing via video call so that interested parties can participate from anywhere.

Chargeable services for tenants and buyers:
Present yourself in the best possible light with the digital application package. In the package, you can file your proof of income and your SCHUFA credit check, among other documents.
Your messages to providers are displayed at the top of the ImmoScout24 inbox.
MieterPlus is also very useful during an existing rental contract: tenancy law consulting and lockout insurance services are included.

We are working intensively on further features for our app. We would love to hear your feedback:
app-support@immobilienscout24.de

Your team from ImmoScout24

Contact & Help: https://www.immobilienscout24.de/kontakt.html

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