45
poor
ING Bankieren | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
159 Reports
159 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
75 Reports
75 Reports
User Feedback
32%
iOS
75 Reports
75 Reports
68%
Android
159 Reports
159 Reports
ING Bankieren - Latest Quality Issues
Android
Dec 17, 2024
What you say in the comment doesn't work. I have also already sent you pictures of the screen. Incredibly bad. The insight functions no longer work. And customer service cannot solve the problem. You can turn permission for the feature off and on again with the hope that it will work again, but no. It just doesn't work. Heavily disappointed. You can also have Excel create this with scripts and filters and sums. But I did expect some more solutions from Ing for these kinds of bugs.
Android
Dec 17, 2024
Logging out of this app is a disaster and once you are logged out, it wants to log in again
Android
Dec 17, 2024
There is an error logging in. I want to log in to the website. I have to confirm this in the app. It's on my phone, only the link to the Play Store opens after I confirm. Logging in to the interest points shop does not work that way.
Android
Dec 17, 2024
New tablet, Unable to activate the App. Doesn't take a picture of legi. App jumps on after half a second sorry failed, try again.
Android
Dec 17, 2024
very bad app, random login problems on mobile data for years, ING just can't manage to fix the bugs permanently.
iOS
Dec 18, 2024
advertising
The App contains what it is intended for, only more and more information is shared with me that I am not waiting for.
iOS
Dec 18, 2024
Investing is not right at all
See title. Just about everything that is shown is wrong. Is not so cooperated.
Android
Dec 19, 2024
What an incredibly annoying app this is. I have the app on my mobile and want to put it on another device, but that turns out to be impossible. P.S. after a lot of trying and again succeeded. Pleased 👍
Android
Dec 19, 2024
Crappy app. Far too extensive, so nothing to be found.
ING Bankieren - Product Description
With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands. Lots of tools and features: • You can confirm orders with your mobile. • Super simple transfers, withdrawal overview and scheduling of savings orders. • Paid for your friends? Create a payment request and get your money back. • If you want to, you can look ahead 35 days and see your future transactions. • The app has its own daily limit, which you can set and change. • It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances. • Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie. • Don’t have an ING account yet? Open one in the app. Are my details safe and secure in the app? Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features. Activation only takes a moment You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license. Please note: Dutch legislation is applicable to accounts and other products from ING
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