51
poor

ING Bankieren | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
217 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
95 Reports
User Feedback
30%
iOS
95 Reports
70%
Android
217 Reports
ING Bankieren - Latest Quality Issues
Android
Nov 14, 2024
Its looks like those apps are make me confused even dont know why for what we need to update, now app tells me i need update, but then i start update on google ply app wheres nothing to press to get update done on my phone. How now i cant i use the up???
Android
Nov 14, 2024
Unable to install the app. Stuck at 'Change your password'
Android
Nov 15, 2024
No longer works on Chromebook!
Android
Nov 15, 2024
Annoying searching for options (even when I log in on the computer). Unsorted and difficult to adjust to other option (start all over again). Logging in with mobile is very user-unfriendly. You are innovating on this, but is this going in the right direction? Also that question every time if this product suits me. That makes me faint!
Android
Nov 15, 2024
Tip works but I still find it cumbersome. Reading the PIN code in advance of the chip is more practical.
Android
Nov 16, 2024
Hello, my father registered a children's card for me from the age of 12 (or 13 I don't remember) and I am from another country, in my country they get a passport from the age of 14 but I can't get a foreign passport, Are there any other options to verify my identity when activating an account, Or can I contact support without using the application since I don't have one?
iOS
Nov 17, 2024
Fine, but...
It's a great app, but it's a shame that you have to download an updated version every time you want to use it. Awkward and frustrating. The goal of a development team should be to put a good app in the app store and not to put a new app in the app store every week.
iOS
Nov 17, 2024
Discomfort of use
It's always nice to have a pop-up with good morning or good evening. The whole app then jumps. What a misery!
iOS
Nov 18, 2024
Silent costs increases
I am client of ING since I came to the Netherlands and I have witnessed nothing but costs increases and lower reward for savings. I moved my savings elsewhere since I do not consider the bank's rates any close to fair. Pity how the bank is becoming a one-size-fits-all sucker of clients's money without any notable counterpart in terms of products and Services.
ING Bankieren - Product Description
With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands.

Lots of tools and features:
• You can confirm orders with your mobile.
• Super simple transfers, withdrawal overview and scheduling of savings orders.
• Paid for your friends? Create a payment request and get your money back.
• If you want to, you can look ahead 35 days and see your future transactions.
• The app has its own daily limit, which you can set and change.
• It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances.
• Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie.
 • Don’t have an ING account yet? Open one in the app. 

Are my details safe and secure in the app?
Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features.

Activation only takes a moment
You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license.

Please note: Dutch legislation is applicable to accounts and other products from ING
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