59
fair
ING Bankieren | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
208 Reports
208 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
91 Reports
91 Reports
User Feedback
30%
iOS
91 Reports
91 Reports
70%
Android
208 Reports
208 Reports
ING Bankieren - Latest Quality Issues
iOS
Feb 27, 2025
Loan data suddenly disappeared
Our revolving credit is no longer visible online or in the app. In fact. It can no longer be found ?!?!?!?
iOS
Feb 27, 2025
Beleggingsrekening
I would like to have the option to move my investment account to the bottom of the app order
Android
Feb 28, 2025
"look ahead" is not right. It prevents me from planning properly
iOS
Feb 28, 2025
Widget for both private and business
About 4 years ago the widget suddenly stopped working, "doesn't work for your account". Strange, I hadn't changed anything on my account in the months before, not even my bills. It turned out that with a new version of the app it was decided (?) to stop the widget from working if you also have a business account on your app. I reported this at the time. Response: it was on the list to be picked up again. 3.5 years later this has still not been picked up; it must be quite a list then. The widget is (was) incredibly useful to be able to see your balance in one quick glance on the home screen of your phone. It gave a better feeling of control over your payment accounts. This was simply taken away from us at the time with apparently no intention of giving it back. If it is not resolved this year I will move my business account to another party that does have an eye for detail.
Android
Feb 28, 2025
I am making a payment and I get this popup. How could you make it even more annoying? ING has an answer to that too. Do not support landscape mode for a tablet
Android
Feb 28, 2025
I can't even download
Android
Mar 1, 2025
Bank account someone took money from me I want to open a new account
Android
Mar 1, 2025
Some things I couldn't see.eg loan. App off. Then put back on. Follow instructions. And done. Good luck. If I have to wait for customer service by phone. No thanks.
Android
Mar 1, 2025
Forward function does not provide correct data. Monthly debit for health insurance, among other things, is never included.
ING Bankieren - Product Description
With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands. Lots of tools and features: • You can confirm orders with your mobile. • Super simple transfers, withdrawal overview and scheduling of savings orders. • Paid for your friends? Create a payment request and get your money back. • If you want to, you can look ahead 35 days and see your future transactions. • The app has its own daily limit, which you can set and change. • It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances. • Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie. • Don’t have an ING account yet? Open one in the app. Are my details safe and secure in the app? Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features. Activation only takes a moment You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license. Please note: Dutch legislation is applicable to accounts and other products from ING
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