77
good

Ingo Money App - Cash Checks | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
9 Reports
User Feedback
13%
iOS
9 Reports
87%
Android
58 Reports
Ingo Money App - Cash Checks - Latest Quality Issues
iOS
Oct 30, 2024
Horrible Company/ App
I'm not gonna lie I don't understand the 5 star reviews . This is a terrible app as well as a terrible company . Was waiting to talk to customer support for over 20 minutes just for them to tell me that it's still pending after having waited over an hour for the instant cash option . They had no explanation as to why and then 30 minutes later it denied the transaction , reason being “they needed to talk to the person who wrote the check to confirm “ ….. A Buisness wrote the check and im pretty sure they don't have time to pick up a phone and say yeah we wrote that . Unacceptable. Just go to Walmart .
Android
Nov 3, 2024
It's terrible, they are fraudulent, they took my check and I couldn't cancel it, and it was just today and one makes so many sacrifices to earn money to work.
Android
Nov 6, 2024
This app took all my information and then told New York wasn't eligible. I smell fraud.
Android
Nov 7, 2024
Everything seems easy enough until you get to verification process. Said it would take up to 2 business days. I had to call several times to get them to review my documents. When they finally did, they sent email saying to send docs again without any explanation. I had to call for them to tell me it was because there was glare in the photo. Sent it again and still nothing. Ended up having to put a stop on my check and get it re-issued. Better to open an account with a reliable bank if you can.
Android
Nov 8, 2024
I loved them at start but now not so much...if u have one mistake rhey pretty much ban you from cashing checks but dont give a reason. I cashed 5 no issues but number 6 and nope nothing but problems now.
Android
Nov 10, 2024
Can't log in
Android
Nov 13, 2024
It wouldn't let finish kept asking for permission and it had it
iOS
Nov 15, 2024
app
love this app only thing i don't like is the fee of transferring to another card account is all !!
Android
Nov 15, 2024
Terrible company suddenly stopped cashing the checks I have been cashing with them for years. Nothing changed no explanation nothing. Not to mention their fees are outrageous I have cashed checks where they took over 150 to cash one check. They have no customer service and give no explanations for why they won't cash your checks. It's insane don't waste your time. They have taken thousands of dollars from me. But I guess I'll just go somewhere else now.
Ingo Money App - Cash Checks - Product Description
CASH CHECKS AND GET YOUR MONEY IN MINUTES 
With the Ingo® Money App, cash paychecks, business checks, personal checks—almost any type of check—anytime, anywhere. Get your money in minutes in your bank, prepaid card and PayPal accounts. Choose to pay credit card bills, buy an Amazon.com Gift Card* or split a check and fund multiple accounts. If your check is approved, the money is as good as cash and safe to spend on purchases and payments made in-store, online and in Apple Pay. Terms and fees apply.

ENROLL, SNAP, GO!
It's easy to get started. Create your Ingo Money profile right in the app and then link your bank debit card, prepaid card, PayPal account and credit cards. To cash your check, take a photo of the front and back and submit it for review. If your check is approved and your account is funded or your bill is paid, the money is guaranteed. No check cashing lines. No deposit holds. No take-backs. No worries.

With Ingo Money, it's in with a check, and on with your life.
__________________________________________

* Restrictions apply. See details.

The Ingo Money App may be used by identity-verified customers to cash checks issued on U.S. financial accounts to fund: (1) most debit, prepaid and credit card accounts issued by hundreds of U.S. financial institutions including Chase®, Bank of America®, Citi®, Wells Fargo®, American Express®, U.S. Bank®, PNC Bank®, Capital One®, HSBC Bank USA, TD Bank, Discover®, Synchrony Bank, First Premier® Bank, Pathward and The Bancorp Bank; (2) PayPal™, PayPal™ for Business and PayPal™ Prepaid MasterCard® accounts; (3) Amazon.com Gift Cards; and (4) most prepaid cards, including Chase Liquid®, Wells Fargo EasyPay®, Regions Now Card®, BB&T MoneyAccount®, NetSpend®, Green Dot® Prepaid Debit, Walmart MoneyCard®, H&R Block® Emerald Card®, ACE Elite™, RushCard®, AccountNow®, Kroger® 1-2-3 REWARDS® and more. Funds may also be used to pay retail credit card bills from thousands of retailers including Walmart®, Target®, Costco®, Home Depot®, Lowe's®, BestBuy®, Gap® and Old Navy®. You can also access the Ingo Money service in dozens of mobile banking apps including American Express Serve® and Bluebird by American Express. Ingo Money participates in the Visa®, MasterCard®, American Express®, Star®, Pulse®, NYCE® and Maestro® payment networks.

The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.

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