52
fair
Instacart-Get Grocery Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
891 Reports
891 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
487 Reports
487 Reports
User Feedback
35%
iOS
487 Reports
487 Reports
65%
Android
891 Reports
891 Reports
Instacart-Get Grocery Delivery - Latest Quality Issues
Android
Dec 19, 2024
It is always trying to charge my card 60 some cents and I had to block the seller because it won't stop
Android
Dec 19, 2024
Has anyone received broken or expired items? The company will not honor the (credit) you were informed you would. Also, U set up a delivery schedule within 2 hours only to have to reschedule your day because delivery is almost 3 hours late.
Android
Dec 19, 2024
I received a credit from a company that helps low income people during the holidays and I didn't want to open an account with Instacart because I would never need to use it again but the credit helped allot on Thanksgiving so I ordered. Instead of Instacart adding the credit to my bill like the invoice said would happen they debited my checking account for the whole amount and now that I'm trying to dispute it I get transfered to someone else and then that person simply doesn't respond.
Android
Dec 19, 2024
Didn't get my bogos.
Android
Dec 20, 2024
I did not sign up for subscription it's my first time logging in and ordering. Nobody can help me with my refund. I just ordered worth less than 30$ and I was fined 110.88$ for a subscription and they don't want to refund your money. This is ridiculous. 😡😡 I don't even buy my own necessities and you will take my money. Screw you.
Android
Dec 20, 2024
THEY LIE!!!!!Horrible horrible SCAMMERS paid for premium yearly they took over 100$ for the year a month later told me my account was disabled and they will not re open or refund my subscription..... couldnt even tell my why it was closed in the first place ..they robbed me . It's disappointing & unprofessional I will be warning everyone to NEVER use your businessfront! you take advantage of people who work hard for their HONEST paycheck .....DISGUSTED
Android
Dec 20, 2024
Showed me I could split up my purchase with [name] and instead charged me full price despite me confirming it was pay in 4 before I checked out. Both klarna and instacart say they can't help. Fraudsters. I made my budget around the payment plan and then they charged me full price and support claims there's nothing they can do.
Android
Dec 20, 2024
It's very convenient and helps you when you don't have a ride or a car but everything is ridiculously expensive as well as the monthly plan is ridiculously expensive for nothing as they're already getting enough big fee off of you for even using a site now they want a monthly fee on top of it that is crazy because the drivers are the one who actually doing all the work and that's a not the company the company should get a little percentage but I think the driver should get more than the company
Android
Dec 20, 2024
The day before a special event at school and I needed something quick. Tried another only to find out my account has been deactivated with no reason as to why. Switched to Instacart. Quick and easy. Event saved!! Edit: I spoke too soon. The most important items in my order were either out of stock or just not picked up. The app didn't say out of stock. I also don't want to blame the shopper. [number] wasted and a sad child tomorrow. Yayyyy.
Instacart-Get Grocery Delivery - Product Description
Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Plus, your first grocery delivery is free! And it's safe—contactless delivery is available. Instacart delivers fresh food, alcohol, and household items the same day all across the US. Download the app to see what stores are available in your zip code. Prefer to pickup? Order online and pickup at your local store, where it will be waiting for you when you arrive. Ordering made easy 1. Enter your zip code 2. Shop stores for groceries, household items, electronics, and more 3. Add your items to your cart and place your order 4. Chat with your shopper in real time to make any changes to your order 5. Relax while you you wait for your delivery to arrive 6. Enjoy your items while you save time & money Contactless delivery Order safely from your home and get your groceries delivered to you same day. Our 100% contactless delivery helps to ensure you and your shopper stay safe. Find your favorite products Get fresh produce, late-night snacks, and even alcohol delivered to your door. Don’t forget essentials like toilet paper, other household items! And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care. With Instacart, you can: • Find exclusive deals & coupons • Creating shopping lists • Reorder your favorite products • View nutritional information & filter by diet Where to shop with Instacart Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America. Download to see what stores are available in your zip code. Terms and conditions apply. See details: https://www.instacart.com/help/section/360007996832
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