84
good

myGP® - Book GP appointments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Medical
Work at iPlato Healthcare Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at iPlato Healthcare Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
56%
Android
109 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
86 Reports
User Feedback
44%
iOS
86 Reports
56%
Android
109 Reports
myGP® - Book GP appointments - Latest Quality Issues
iOS
Jan 25, 2025
Not effective
I was unable to change pharmacy to my local independent one, as it was not listed. Therefore this app is ineffective for me.
Android
Jan 25, 2025
useless. It won't allow me to book in person appts, or add my 12 year old daughter, apparently she has to consent. But what happens when your 12yo can't consent because they have additional needs and don't understand what they are consenting too? GP practice have been useless and say contact the app- no contact details. adult dependant process is just as bad Because it asks for them to consent on their phone? What if they cannot consent and do not have a smart phone due to complex care needs?
Android
Jan 25, 2025
Unnecessarily complicated
iOS
Jan 27, 2025
GP app booking
App is easy to use but extremely frustrating that my booked appointments no longer show on my app once booked whereas they did previously
Android
Jan 27, 2025
Some things don't work, eg "use different pharmacy". Otherwise, great!
iOS
Jan 27, 2025
Changed GP but myGP wont update
Tried disconnecting several times and still shows old. Good luck trying to contact them for help. Waste of time. Uninstalled.
iOS
Jan 27, 2025
MyGP
Good app in theory. Let down by nhs forgetting to order the items which is shocking as I'm diabetic
iOS
Jan 28, 2025
Faulty UX - Mobile Text Verification Issue
The need to verify your log-in with a text to your mobile creates an endless loop of having to navigate away from the app to get the code, and then the code being useless once you get back to the app because it has already refreshed.
Android
Jan 29, 2025
DO NOT INSTALL. DO NOT USE. The service is insecure and has been compromised; several links within the app have been hijacked and replaced with links to porn sites and other sources of malware! Your data and device are NOT SAFE with this app. If you already have it installed then, for your own safety, UNINSTALL IT!
myGP® - Book GP appointments - Product Description
Easy to use. A great way of seeing your records making appointments and ordering repeat prescriptions.

Download today and start managing your health at your fingertips – anytime, anywhere.

Key Features:

With NHS login, you can now access myGP via the NHS’s secure identity verification process. Just look for and follow the NHS login link to get instant access to your NHS medical records, order your repeat prescriptions and more. It’s that simple.

Healthcare Marketplace - offering you exclusive benefits from a range of services, including physiotherapy, nutrition and fitness, and talking therapies.

Order Repeat Prescriptions – never run out again! Order repeat medication online and have it sent directly to your pharmacy of choice or straight to your door – whatever works best for you!

View Your Medical Records – check your medical records on the go and export sections as PDFs to share with loved ones and healthcare professionals.

Manage Your Appointments - book and cancel your GP appointments, receive appointment reminders and add the details directly to your calendar.

Build Your Health Network - manage appointments for your family and dependents.

Set Medication Reminders – forgetful? Set reminders and track your medication adherence and view weekly and monthly trends.

Medication Insights – set medication reminders and track progress and share these with your Doctor.

Track Your Weight & Blood Pressure - manage your weight and blood pressure with daily recordings and easily share with your healthcare professional or carers.

NHS assured online GP services:

All your services in one place! Easy access to useful NHS services such as organ donation, e-referral and pharmacy finder.

*** Please note ***

• You must be age 16 or over to register for myGP
• You will need a valid UK mobile number and identification to register via NHS login
• Your mobile number and date of birth should be registered with a GP surgery in England
• You can only add your children or people you care for to your health network if they are registered at the same GP with the same mobile number as you
• myGP is a patient-facing service that is approved by the NHS. Any data that you enter is controlled by you and hosted in a safe and secure environment. Where this data is received from your GP / healthcare provider, we rely on their lawful basis to use such data for healthcare purposes. This includes providing medical record access, and specifically access to Covid vaccination data, as part of your medical record, on behalf of your GP.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners