Quality degradation at myGP® - Book GP appointments  
Users report higher volume of Quality Issues than usual
76
good

myGP® - Book GP appointments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
128 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
94 Reports
User Feedback
42%
iOS
94 Reports
58%
Android
128 Reports
myGP® - Book GP appointments - Latest Quality Issues
iOS
Nov 14, 2024
Change of GP
I changed my GP but it's still reflecting the old GP at my old address.
Android
Nov 15, 2024
Cannot book an earlier appointment with GP it has to be 28days unless i ring at 8am to see if one is available.
Android
Nov 15, 2024
Currently, when trying to access my GPs online consultation it loads a blank screen only, essentially meaning I cannot access any online consultation.
Android
Nov 15, 2024
I was given a message that I have an appointment with Mrs Omerah at 10.00. I know nothing about it. So I called to clarify what it was about. No one called till around 1.15. I called back and one of the pharmacist's didn't know why I was called either and apologised for the confusion.
iOS
Nov 16, 2024
Mr Christopher Rogers
Following telcon update with Dr Matt 14/11, I find my medication list is accurately updated making reorder simple ! With thanks !
Android
Nov 16, 2024
Why can we not book appointments on the app to see the nurse you can only do it to see the GP do you think this is something that could be added at some point..
Android
Nov 17, 2024
Very good 👍, doesn't let you order prescription thing need improving
Android
Nov 19, 2024
it is very un clear with the choice of options, and I am okay with tech one of the worst apps I have had to use
Android
Nov 19, 2024
It's very useful but often very difficult to navigate.
myGP® - Book GP appointments - Product Description
Easy to use. A great way of seeing your records making appointments and ordering repeat prescriptions.

Download today and start managing your health at your fingertips – anytime, anywhere.

Key Features:

With NHS login, you can now access myGP via the NHS’s secure identity verification process. Just look for and follow the NHS login link to get instant access to your NHS medical records, order your repeat prescriptions and more. It’s that simple.

Healthcare Marketplace - offering you exclusive benefits from a range of services, including physiotherapy, nutrition and fitness, and talking therapies.

Order Repeat Prescriptions – never run out again! Order repeat medication online and have it sent directly to your pharmacy of choice or straight to your door – whatever works best for you!

View Your Medical Records – check your medical records on the go and export sections as PDFs to share with loved ones and healthcare professionals.

Manage Your Appointments - book and cancel your GP appointments, receive appointment reminders and add the details directly to your calendar.

Build Your Health Network - manage appointments for your family and dependents.

Set Medication Reminders – forgetful? Set reminders and track your medication adherence and view weekly and monthly trends.

Medication Insights – set medication reminders and track progress and share these with your Doctor.

Track Your Weight & Blood Pressure - manage your weight and blood pressure with daily recordings and easily share with your healthcare professional or carers.

NHS assured online GP services:

All your services in one place! Easy access to useful NHS services such as organ donation, e-referral and pharmacy finder.

*** Please note ***

• You must be age 16 or over to register for myGP
• You will need a valid UK mobile number and identification to register via NHS login
• Your mobile number and date of birth should be registered with a GP surgery in England
• You can only add your children or people you care for to your health network if they are registered at the same GP with the same mobile number as you
• myGP is a patient-facing service that is approved by the NHS. Any data that you enter is controlled by you and hosted in a safe and secure environment. Where this data is received from your GP / healthcare provider, we rely on their lawful basis to use such data for healthcare purposes. This includes providing medical record access, and specifically access to Covid vaccination data, as part of your medical record, on behalf of your GP.
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