57
fair
iRobot Home | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
38%
Android
495 Reports
495 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
824 Reports
824 Reports
User Feedback
62%
iOS
824 Reports
824 Reports
38%
Android
495 Reports
495 Reports
iRobot Home - Latest Quality Issues
iOS
Mar 31, 2025
My i5 Turtle mopping combo
Well it's been a struggle to learn about how to get the water/vinegar combination in without it coming back out of the bottom? Still haven't really figured it out. Once it gets going it would be nice to know exactly how many ounces the small tank actually holds? Still have not gotten this i5 Roomba to know which room to go to. So right now I've been marking it to “clean everywhere” & then sitting the i5 in the area that I need to be cleaned.
Android
Apr 1, 2025
stopped working on android 12, tried to reinstall does not log in to the account when trying to log in freezes, stop doing nonsense and update a working application to a non-working one.
iOS
Apr 1, 2025
Works alright with some bugs
The app works really well, but I often encounter a bug that doesn't let me navigate to any second level page. When I try to for example enter the schedule page, it keeps bringing me back to the home and it's just really annoying because I can't modify any program.
Android
Apr 1, 2025
has docking issues
Android
Apr 1, 2025
since the last update March 13,2025 I haven't been able to connect with my wifi, now the app is useless
Android
Apr 1, 2025
I bought an i3 rumba for the new year, before that there was a 630 series. I want to say that the old vacuum cleaner cleaned much better. It has worked for 11 years, but recently there has been a problem with charging. I constantly had to reboot it, so I decided to buy a new vacuum cleaner! But the substitution began to irritate, the rumba stopped seeing the base after a while. From time to time it stands with a discharged battery, you also have to reboot it often. But the most offensive thing is that after harvesting it, small sand remains in the form of sand. Something like this
Android
Apr 1, 2025
initially, this was an amazing service. I loved the subscription, but after a couple of months, I did start having some issues. I did a lot of troubleshooting and was constantly cleaning it, which I understand that you do need to do maintenance regularly to keep it in optimal condition. however, it has now gotten to the point where it's not even worth trying to run it because it gets stuck and won't empty itself. I'm due for an upgrade, and no one is responding to me.
Android
Apr 2, 2025
unfortunately still quite buggy
Android
Apr 2, 2025
Application of a slowness. The one of my old Chinese robot was more efficient. In addition, my Roomba Combo® j9+ Robot Vacuum and Mop keeps banging on furniture, for the price, I find it shameful. To fix your many bugs!
iRobot Home - Product Description
The new iRobot Home App is here. With it, enhanced maps, the ability to clean specific objects, custom routines, seasonal suggestions, and intuitive smart home integrations*. Every aspect of the iRobot Home App has been redesigned to give you ultimate control over your clean. * Feature availability varies by robot model YOUR LIFE. YOUR HOME. YOUR CLEAN: Unlock a cleaning experience designed around you. Create cleaning schedules, save favorites, and adjust them on the fly. Get personalized cleaning recommendations based on what’s happening in your home, and even tell your robots to clean while you’re away with smart home integration. Turn cleaning from something you do to something that happens around your life. CLEANING, CONTROLLED: Customizable maps of your home enable your robots to go to the mess, cleaning by room, object, or area while staying away from Keep Out Zones*. * Feature availability varies by robot model ADAPT TO YOUR SCHEDULE: Use Automations to connect to your smart devices and personalize your cleaning experience by scheduling your robot to clean when you leave the house. CLEAN WITHOUT LIFTING A FINGER: Keep doing what you’re doing! All connected robots are compatible with select voice assistants so you can clean with your voice*. *Works with Google Assistant and Alexa enabled devices *Alexa and all related logos are trademarks of Amazon.com or its affiliates. *Google is a trademark of Google LLC ALWAYS GETTING SMARTER: Your robot will stay up to date with automatic software updates. REQUIREMENTS: • Wi-Fi® connected Roomba® 900, 600, 800 and e Series vacuuming robot models only support Wi-Fi® networks with 2.4GHz band • Roomba® i Series robots support both Wi-Fi® networks with 2.4GHz and 5GHz band • Braava jet™ 240 mopping robot uses Bluetooth Low Energy (also known as BLE or Bluetooth Smart) built in to most common mobile devices
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