Quality degradation at IRS2Go  
Users report higher volume of Quality Issues than usual
55
fair

IRS2Go | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
10 Reports
User Feedback
15%
iOS
10 Reports
85%
Android
55 Reports
IRS2Go - Latest Quality Issues
iOS
Mar 20, 2025
Broken
Both app and website give me error message when wanting to check status. Says info put wrong or invalid. Nothing has changed over the years for it to be wrong. So I'm guessing there status check is broken since it's happening to multiple people I know.
Android
Mar 20, 2025
i hope this app inst some scam. wouldnt surprise me though...complete waste of time dont download it.
iOS
Mar 22, 2025
Not working this year
Horrible, it will tell you wrong information and does not match when all information is correct. will say you have exceeded your daily limits submits when you maybe use it once a day or even every couple days. BASICALLY ITS USELESS AND TRASH!
iOS
Mar 26, 2025
Glitches out!
Everything is correct but repeatedly tells me my information does not match, to please reenter your information. Super annoying!!!!
Android
Mar 26, 2025
needs option to set appointments
Android
Mar 27, 2025
status of refund not found. filed 2/10/25
Android
Mar 27, 2025
fix the website. I verified my identity
iOS
Mar 27, 2025
Refund
Not impressed. Always says my information is incorrect..
Android
Mar 31, 2025
Just ok hard to navigate
IRS2Go - Product Description
Check your refund status, make a payment, find free tax preparation assistance, sign up for helpful tax tips, generate a login security code, and follow the latest news from the IRS - all in the latest version of IRS2Go.

Download IRS2Go and connect with the IRS whenever you want, wherever you are.

IRS2Go is the official app of the Internal Revenue Service.
Want to improve your unitQ Score by 20% within 30 days?
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