80
good
italki - Language Learning | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Education
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
21 Reports
21 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
55 Reports
55 Reports
User Feedback
72%
iOS
55 Reports
55 Reports
28%
Android
21 Reports
21 Reports
italki - Language Learning - Latest Quality Issues
Android
Mar 11, 2025
He won't let me in... The page never finishes loading, I entered as a teacher and it does not allow me to open my page.... He asked me to pay a commercial boost so that my profile could be made known and I paid for it... After that he didn't let me open the page anymore
iOS
Mar 12, 2025
I prefer Preply
The video disconnects multiple times and the quality of video and audio not great compared to Preply.
iOS
Mar 12, 2025
No Respect for Communication Preferences
Floods your email inbox with redundant emails before and after lessons. Requests reviews for every lesson. Why leave multiple reviews for the same teacher? Will not allow you to set email preferences. Does not respect customers time and communication preferences. Other than the horrible communication bombardment, the teachers I have had are good and I have enjoyed my lessons.
iOS
Mar 13, 2025
Don’t use it
The quality of teachers on this platform is all over the place, and there are way too many bad ones. Not only are they bad, but they're also expensive. If you're the type of person who's too soft-hearted, don't take classes here—some teachers will subtly manipulate you, telling you their sob stories just to guilt-trip you into giving them a 5-star review. Customer service is even worse—completely unhelpful and unresponsive. They promised a refund, but when I tried to check on the progress, I couldn't reach anyone. No matter how I contacted them—whether by submitting a request or opening a new conversation—nobody responded. In the end, I had to use another account just to contact them. First, they told me 3 to 4 days, then suddenly it became 7 days. Across all my accounts, I've spent around 20,000 HKD on this platform. Did my English improve? Nope. Instead, I got nothing but frustration just trying to get my remaining money refunded to my credit card. keep telling me shxt. What a joke. Honestly, I once wrote an essay, proofread it by myself, and got an A-. Then I had a teacher from this platform help me with grammar and give me suggestions, and guess what? I ended up with a B. You tell me if this place is worth it.
Android
Mar 14, 2025
The teachers on this platform are inconsistent—many are bad and overpriced. Some even guilt-trip students for 5-star reviews. Customer service is worse—unhelpful and unresponsive. They promised me a refund but ignored my follow-ups. I spent 20,000 HKD here, yet my English didn't improve—just endless frustration. I once proofread my essay and got an A-, but after a teacher's help, I got a B. Total waste of money. What a Fraud💗💗
iOS
Mar 18, 2025
I couldn't cancel my subscription
As soon as I paid yesterday, I found out that it was a paid app and canceled my subscription, but today the money was withdrawn... Please refund
iOS
Mar 27, 2025
Remaining credit will not be refunded!
The fact that they do not pay back the remaining credit shows how dubious this company is!
iOS
Mar 28, 2025
Great app!
But miss more options for language exchange as it was in the past.
iOS
Mar 29, 2025
Móbile app misses some features but it’s a good service
The app is decent but it's quite hard to find your regular teachers or see openings. Missing some features such as group class
italki - Language Learning - Product Description
Start learning or keep improving your Spanish, English, French or any other language with private tutoring, thanks to qualified native teachers. With italki, enjoy an immersive learning experience with native teachers, and learn Spanish, French or any other language by sharing a real and human connection with your teacher. Do you want to learn a new language? Would you like to study English with a native teacher? You speak a bit of French and you’re not sure how to keep on learning? Language academies don’t fit your schedule? Download italki, register for free and learn Spanish, French, German, Italian, Japanese, Korean and more languages. Customize the way you learn languages; connect with native teachers according to your interests, work experience, etc. In italki you’ll find qualified language teachers to learn the language you like best (English, German, French, Spanish, Italian, Japanese, Korean…). Make the most of this opportunity to learn languages, practice your conversation skills, get to know new cultures and grow professionally. Aside from the italki’s community’s support, video call tutoring with native teachers is the best tool for you to learn a language. italki, the app to learn languages with tutoring More than 150 languages available with native teachers - Spanish - English - French - Japanese - Korean - German … and much more! ◉ Language classes where and when you want Do you want to make the most of your lunch break at work or your daily walk to learn Spanish? Choose the class duration (30, 45, 60 or 90 minutes) and adjust it to your schedule. Use italki Classroom, Skype, Zoom or another platform for your online language classes and start speaking the language you always wanted to learn, or practice the languages you want to get better at. ◉ Master the language skills you need the most italki's qualified teachers tailor their language classes to your current level (A1, A2, B1, B2, C1, C2). They will build every lesson based on your personal needs and weaknesses, to ensure you progress fast. Choose a course that fits your priorities: conversation, business, grammar, creative writing, exam preparation… You have lots of options available for each language! ◉ Pay as you go Forget about paying a lot without knowing if you’ll be able to attend all the classes. With italki, you pay per class. You can also buy credits to spend them little by little or buy a package and save on the final price. Educators set their own prices, from less than $10 for qualified teachers to less than $5 for tutors. You also have three classes for less than $5 each to try, so you can make sure it’s right for you! ◉ An immersive learning experience Learn and exchange with native teachers who will teach you everything you need to know about the language and its culture, and with whom you can create a real human connection, far beyond mechanical language learning. Whether you want to learn Spanish, English, Japanese or any other language, progress quickly with a total immersion. ◉ Connect with thousands of native teachers Find Spanish, English, French, Japanese, German, Italian and Korean teachers, and teachers of many more languages. Choose your teacher according to their interests, specialization, or even their accent: British or American English, to learn English and any other language you need. Some teachers use language-teaching materials in their tutoring classes, such as books, videos, cards, etc. ◉ The community goes beyond classes Discover italki’s free community where you can ask questions, practice English, German, Spanish or any other language, and speak languages with other students so you learn together. Learn beyond your classes with language exchanges. Invite your friends to join italki to study a language, and earn $10 every time one of them spends their first $20. They will also earn $5 for adding you as their referrer. Study online, learn languages with native tutors in italki and expand your world.
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