21
poor

iTouch Wearables | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
10 Reports
User Feedback
11%
iOS
10 Reports
89%
Android
80 Reports
iTouch Wearables - Latest Quality Issues
Android
Dec 31, 2024
App is garbage. Would pay again just to have never experienced the frustration. Watch going in garbage.
Android
Dec 31, 2024
I can't even log into my account anymore 😔
Android
Dec 31, 2024
There was a update done to the app. I can't connect at all. I see all the reviews saying the same thing, still no ho results from the app! I just will return it for a refund.
Android
Dec 31, 2024
All of a sudden app stop registering today. Have reloaded still not working. Very frustrating.
Android
Dec 31, 2024
The info on the app and the info on the watch are often not the same. Sometimes the info on the app disappears so together. It doesn't see when my graduate rises from exercise. I love the watch, this app is buggy. I read other reviews and I did the whole reset that they tell everyone else to do. All that did was erase random info
Android
Dec 31, 2024
The watch has a lot to offer, but unfortunately, it struggles with syncing/updating the data from the watch to the mobile app. For example, the app says I have 14 steps or maybe even 1000, but the watch shows 3000, which is accurate for what I've done. When walking around in my home, it's hit or miss if the steps are counted accurately or even at all. At work, walking dog, in stores shopping, it works very well. It's a good app that could be better if both the watch and app were more accurate.
Android
Dec 31, 2024
App will not register. So it won't work. Just says registration was unsuccessful.
Android
Jan 1, 2025
Very inconsistent. Follow steps and tips, but even though it is paired correctly, it does not sync correctly with the watch. At times, it will display the correct steps and then immediately revert back to incorrect status info.
Android
Jan 1, 2025
Watch won't connect to my phone. Wasted hours trying different troubleshooting tips. HOURS. Very disappointing. I reached out to customer service, initial suggestions were things I had already tried, unfortunately. Older version was so easy, I had everything connected in 5 minutes. Very frustrating and disappointing! Waiting for an additional response from customer service.
iTouch Wearables - Product Description
Welcome to the iTOUCH Wearables App!
 
Stay connected, motivated, and in control of your health and fitness goals with the iTouch Wearables App, the ultimate application for your smartwatch. Whether you're active or striving for a healthier lifestyle, this app is your perfect match. Packed with cutting-edge features, iTouch Wearables empowers you to track, monitor, and improve your overall well-being.
 
Key Features:
 
Steps Tracking: Monitor your daily steps and track your progress toward achieving your activity goals. Stay motivated by challenging yourself every day.
 
Notifications: Stay connected with alerts and notifications directly on your wrist. Receive calls, texts, emails, and social media updates without pulling out your phone. In the iTOUCH app notification panel, you can choose which app notifications you wish to see on your watch. To pause notifications, enable the Do Not Disturb feature. 
 
Heart Rate Monitoring: Watch your heart rate during workouts, rest periods, and throughout the day. Achieve optimal fitness levels and make informed decisions based on your heart rate data.
 
My Cycle: Empowering everyone, this feature enables you to track and monitor your menstrual cycle health. Stay informed about your cycle, fertility, and overall reproductive well-being.
 
Calories Burned: Easily monitor your calories burned during workouts and everyday activities. Make better dietary choices by staying aware of your energy expenditure.
 
In-App GPS: Harness the power of in-app GPS to accurately track your outdoor activities such as running, cycling, or hiking. Stay on course and measure your progress in real-time.
 
Sleep Health Monitoring: Analyze your sleep patterns and gain insights into the quality of your sleep. Make informed adjustments to your lifestyle to improve your sleep and overall well-being.
 
Stretch and Hydration Reminders: Receive friendly reminders to stay active and hydrated throughout the day. Stay on track with your health and fitness goals.
 
Activity Goals: Set personalized goals for steps, calories, and distance. Challenge yourself and strive for continuous improvement.
 
Watch Face Library: Customize your smartwatch display with a variety of stylish and functional watch faces. Choose a design that suits your personality and preferences.
 
ADDITIONAL FEATURES*
Camera Remote, Alarms, Music Remote, Weather Forecast, Find Your Watch, and MORE!
 *Features vary by watch model. Some features may only be available on some watches.
 
And More:
ITOUCH Wearables is continuously evolving with regular updates and new features. This is done through OTA UPDATES - With Over-The-Air (OTA) support, your watch will receive the latest software updates with any firmware and feature improvements. We are committed to providing you with the best user experience and ensuring your satisfaction.
  
Experience the full potential of your smartwatch with iTOUCH Wearables. Download it today and start your journey towards a healthier and more active lifestyle!
 
Note: Some features may require specific smartwatch models or additional hardware capabilities.
For full app performance, the following phone OS permissions must be enabled: Camera, Location, Storage, Bluetooth, and Call Logs.
  
*No user information is shared with third parties
 
*Disclaimer: iTOUCH Wearables is not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before making significant changes to your exercise, diet, or lifestyle.
 
iTOUCH Wearables app is compatible with the following devices:
iTOUCH Sport 4
iTOUCH Air 4 - Jillian Michaels Edition
iTOUCH Active - Jillian Michaels Edition
iTOUCH FLEX
iTOUCH Air 3 - iTOUCH Sport 3 - iTOUCH Explorer 3
iTOUCH Active - iTOUCH Slim - iTOUCH Sport
Kendall+Kylie by iTOUCH - iTOUCH Air Special Edition
iTOUCH Fuse - iTOUCH Fitness Tracker
iTOUCH Air S - iTOUCH Air 2S
and MORE COMING SOON!
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