63
fair
Jabra Sound+ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
169 Reports
169 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
162 Reports
162 Reports
User Feedback
49%
iOS
162 Reports
162 Reports
51%
Android
169 Reports
169 Reports
Jabra Sound+ - Latest Quality Issues
Android
Dec 17, 2024
The program, which works more stably on iOS, does not even reflect the battery data correctly on Android. Moreover, the device itself is not successful, it has been 8 months since I bought it, but the left earbud charge runs out extremely fast, as well as the box.
iOS
Dec 18, 2024
Sound OK app ?
The sound is great but the application is not. For example when we tick the Hear Through button no sound comes out in the earbuds
Android
Dec 18, 2024
They worked perfectly, pleased with convenience and sound. But suddenly the volume level decreased and now even at maximum volume they play barely audibly. Reinstalling on the phone did not help. I'm disappointed.
Android
Dec 18, 2024
Where is the instruction??? Why do we need this stupid and useless application at all, if it is impossible to find instructions in it?
Android
Dec 18, 2024
Voice recordings no longer work on my Jabra Elite 10, support has not been able to find a solution to the problem so far. Otherwise quite clear app.
iOS
Dec 19, 2024
I was hoping for much more.
"He only likes the right earphone" often only the right earphone connects. Updates didn't change anything, only removing the app and reinstalling it helped a bit. When it works, the sound is ok. Phone calls rated poorly (by interlocutors). Maybe I should change the tone of the conversation ;). I was hoping for much more in this regard, given Jabra's experience. I don't expect the problem to be fixed since the company (supposedly) ends the production of headphones.
iOS
Dec 19, 2024
unusable
altough the headset is new and connected to my phone (verified by listening to music) the app cant connect to it.
iOS
Dec 21, 2024
Evolve 2 65
Very bad experience so far. Audio keeps stopping for a sec or so, auto pause option is greyed out on Jabra app. Unable to turn it off. Before last update everything was OK. Have wrote directly to Jabra to get some support, but no response. Customer service is awful. Would not recommend to anyone Jabra products.
Android
Dec 22, 2024
When the app starts, it searches for connected Jabra devices. However, the connected Jabra headset Engage 75 is not found. There is no hint, no error message - nothing. You have to close the app manually to cancel the hours-long search process. I am very disappointed.
Jabra Sound+ - Product Description
The Jabra Sound+ app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones. Jabra Sound+ currently supports; - Jabra Elite 2, 3, 3 Active, 4, 4 Active, 5, 7 Pro, 7 Active, 7 Sport, 45e, 45h, 65e, 65t, 75t, 85t, 85h, Active 45e, Active 65t, Active 75t, Flex - Jabra Evolve 65e, 65t - Jabra Evolve2 55, 65, 65 Flex, 75, 85, Buds - Jabra Connect 5t An app experience that’s made for you Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more. To perform optimally, your headset may need different settings activated for each of these situations. For this purpose, we created “Moments” – predefined configurations to suit different moments of your day. All the Moments are customizable to cover your unique preferences, and with future updates. Choose your favorite voice assistant – Siri or Amazon Alexa* With a single touch instantly access your phone’s voice assistant, directly from your headphones. Personalize your music Customize your sound with the music equalizer. Choose a predefined setting or fine-tune your audio using the 5-band equalizer. SmartSound - automatically adapts your headset to your surroundings SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound+. ** ANC for blocking ambient noise With ANC (Active Noise Cancellation) you can reduce the amount of disruptive noise you hear from your surroundings. ** Hear the world around you Adjust how much of the outside world you’d like to hear when using your headphones. ** Superior call experience Modify your call settings to suit your preferences. Battery status Track your headphone’s battery status with a simple, visual indicator in the app. Wireless updates Always keep your headphones updated with the wireless update feature Activity tracking Track your activity progress (only available for the Jabra Elite Active 65t). Jabra Sound+ uses HealthKit to export your activity data to the Health app (Elite Active 65t only). 2-year warranty Register your headphones using the Jabra Sound+ app to activate your 2-year warranty against damage from water and dust. *** * Amazon registration required and dependent on headset compatibility ** Certain features, such as ANC, SmartSound and HearThrough are headphone dependent. *** For the Elite headphones
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