56
fair
Jabra Sound+ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
138 Reports
138 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
127 Reports
127 Reports
User Feedback
48%
iOS
127 Reports
127 Reports
52%
Android
138 Reports
138 Reports
Jabra Sound+ - Latest Quality Issues
iOS
Mar 26, 2025
Not useful
It is useless for me to "configure" my headphones if every time I leave the app, it restarts, and removes all the settings of my headphones, the truth is that it is very annoying because the app is only ornamental in my folder.
Android
Mar 27, 2025
Just started using the app with my Evolve2 Buds. Most times when I launch the app, it does not find the buds. I have to kill the app then restart it and it goes through 'trying to find...'. Not impressed.
iOS
Mar 27, 2025
Connection takes a long time
Connection of app with jabra Elite 4 takes way too long at least 10 seconds until identified. Hear trough function way too weak to understand people well.
iOS
Mar 27, 2025
Room for improvement
It would be nice if the connection time was a little shorter.
iOS
Mar 29, 2025
Noice cancelation is bad
If you drop something made of metal on stone say goodbye to your hearing as your budds will amplify the sound about 3x as loud and leave your ears ringing. The eq is nice i guess but the product that i bought is over engineered. Too many different unnecessary functionalities which comes at the cost of basic functionality. Why did you get rid of the ear wings in your pods hmmm ??? Why cant i track the case if i lose it ??? Its no shame to take some inspiration from the competition if they do something better then you.
Android
Mar 31, 2025
....... EDIT. After Jabra's latest product's has been released, the app is still the same , but buds are worse , to wear (active ver). It's not Jabra anymore. App is working as usual. But there's a problem with buds itself . If someone experiences the same problem , please add it to your opinion . Also, while on call , i was barely heard. Check the app from any setting . After research, I found that in the full manual, it is written that the silicon cover for whole buds is removable.
Android
Mar 31, 2025
google assistant not working
iOS
Apr 1, 2025
Disappointing Experience with No Updates or Improvements
I've been using this app for four years now, and frustratingly, there have been zero improvements or changes during that time. The battery life percentage indicator is consistently inaccurate, displaying varying results even after closing and reopening the app. Furthermore, it often shows only one earbud connected, which is misleading. Another significant concern is the lack of firmware updates. It's concerning that no updates have been released to address potential issues or enhance the user experience, implying that technology doesn't require fixes or improvements.
Android
Apr 1, 2025
Unfortunately, the connection from my Jabra headphones to the app only works sporadically... Headphones are new, mobile phone is relatively new. App doesn't work.
Jabra Sound+ - Product Description
The Jabra Sound+ app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones. Jabra Sound+ currently supports; - Jabra Elite 2, 3, 3 Active, 4, 4 Active, 5, 7 Pro, 7 Active, 7 Sport, 45e, 45h, 65e, 65t, 75t, 85t, 85h, Active 45e, Active 65t, Active 75t, Flex - Jabra Evolve 65e, 65t - Jabra Evolve2 55, 65, 65 Flex, 75, 85, Buds - Jabra Connect 5t An app experience that’s made for you Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more. To perform optimally, your headset may need different settings activated for each of these situations. For this purpose, we created “Moments” – predefined configurations to suit different moments of your day. All the Moments are customizable to cover your unique preferences, and with future updates. Choose your favorite voice assistant – Siri or Amazon Alexa* With a single touch instantly access your phone’s voice assistant, directly from your headphones. Personalize your music Customize your sound with the music equalizer. Choose a predefined setting or fine-tune your audio using the 5-band equalizer. SmartSound - automatically adapts your headset to your surroundings SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound+. ** ANC for blocking ambient noise With ANC (Active Noise Cancellation) you can reduce the amount of disruptive noise you hear from your surroundings. ** Hear the world around you Adjust how much of the outside world you’d like to hear when using your headphones. ** Superior call experience Modify your call settings to suit your preferences. Battery status Track your headphone’s battery status with a simple, visual indicator in the app. Wireless updates Always keep your headphones updated with the wireless update feature Activity tracking Track your activity progress (only available for the Jabra Elite Active 65t). Jabra Sound+ uses HealthKit to export your activity data to the Health app (Elite Active 65t only). 2-year warranty Register your headphones using the Jabra Sound+ app to activate your 2-year warranty against damage from water and dust. *** * Amazon registration required and dependent on headset compatibility ** Certain features, such as ANC, SmartSound and HearThrough are headphone dependent. *** For the Elite headphones
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