fair

JBL Headphones | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Music

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30-Day Trend

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Android unitQ Score

Android User Feedback

86%

Android
1590 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
261 Reports

User Feedback

14%

iOS
261 Reports

86%

Android
1590 Reports

JBL Headphones - Latest Quality Issues

Android

Dec 22, 2024

Why is this app cant see my connected 520bt? I always connetcted and listening music by my 520bt and i cant config my settings on app or i cant update...

Android

Dec 22, 2024

despite an active Bluetooth connection, the app does not find my headphones (Tws300 Live), not even after I put them in the box as described and closed the lid and opened it again. The connection to the phone works perfectly (I use the receivers mainly to listen to music) So absolutely useless...

Android

Dec 22, 2024

I didn't find the ENDURANCE RUN 2 WIRELESS((( very upset.

Android

Dec 22, 2024

Hearing aids generally work correctly but the app does not recognize them, model Tour Pro 2

Android

Dec 22, 2024

The application of the headphones is disconnected, you have to wait or reconnect them with their case to work again.

Android

Dec 22, 2024

Can't be used without location enabled

Android

Dec 23, 2024

you really have to try to improve the application, it's not optimizing well

Android

Dec 23, 2024

The truth is that I can't enjoy the quality of my JBL Tune 760 NC headphones, since their application does not have this device in a compatible way, it seems a little unfair to me since they do have the Tune 770 NC. :(

Android

Dec 23, 2024

The option to connect my JBL Wave200 with the app does not appear. Could you tell me how to do it thank you

JBL Headphones - Product Description

JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
-	JBL WAVE BUDS, WAVE BEAM, WAVE FLEX, VIBE BUDS, VIBE BEAM, VIBE FLEX
-	JBL TUNE FLEX, TUNE ANC, TUNE 130NC TWS, TUNE  230NC TWS, TUNE  235NC TWS, TUNE BEAM, TUNE BUDS
-	JBL TUNE525BT, TUNE 520BT, TUNE 720BT, TUNE 670NC, TUNE 770NC
-	JBL LIVE FREE 2, LIVE PRO 2, LIVE FREE NC+ TWS, LIVE PRO+ TWS, LIVE300 TWS, LIVE FLEX
-	JBL LIVE 670NC, LIVE 770NC, LIVE 460NC, LIVE 660NC, LIVE 400BT, 500BT, 650BTNC, 220BT
-	JBL CLUB PRO+ TWS, CLUB700BT, 950NC, ONE
-	JBL TOUR PRO+ TWS, TOUR ONE, TOUR PRO 2, TOUR ONE M2
-	JBL SOUNDGEAR SENSE
-	JBL QUANTUM TWS, QUANTUM TWS AIR
-	JBL ENDURANCE PEAK 3, ENDURANCE RACE
-	JBL REFLECT AERO, REFLECT FLOW PRO, REFLECT MINI NC, REFLECT AWARE
-	UA PROJECT ROCK OVER-EAR TRAINING HEADPHONES
-	JBL EVEREST ELITE100, 150NC, 300 and 750NC
-	JBL X TOMORROWLAND


Other features include:
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
- EQ Settings:  The App provides predefined EQ presets and also allows you to create or customize EQ settings as per their personal preferences. 
- Application Settings:  App setting include Voice Assistant, Smart Audio Modes, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Touch gestures customization allows you to change your button configuration based on your preference (available only on specific models)
- Smart audio mode: improve your audio that is adjusted to what you are doing (available only on specific models)
- Multi Noise Cancelling mode: By selecting different noise cancelling level to enjoy the best sound in each occasion (available only on specific models)

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