54
fair
JD Sports | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
165 Reports
165 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
70 Reports
70 Reports
User Feedback
30%
iOS
70 Reports
70 Reports
70%
Android
165 Reports
165 Reports
JD Sports - Latest Quality Issues
Android
Jan 23, 2025
It does not let you complete the payment because the items just placed in the cart are sold out once removed from the gate it makes them available again.
Android
Jan 23, 2025
I tried paying for these 3 times with the PayPal option, but it kept failing at checkout yet it was putting a hold on the funds in my bank each time. I've had the funds withheld from my banks for 3 days
iOS
Jan 24, 2025
Tracking orders is a nightmare.
Very bad when it comes to tracking and knowing what the approximate delivery date of the orders will be. For Mary, when she received the order, it turned out that the alarm device had not been removed from the garment. Now I have to either return it or find a store and go to see if they are kind enough to remove it for me by presenting the purchase receipt or showing the purchase in the application. Total disaster.
Android
Jan 24, 2025
Non-existent customer service, you sent me the wrong shoe size twice, I made the first return and do you think I should do the second one too???? YOU MADE THE WRONG ONE TO SEND THE INCORRECT NUMBER, EVIDENTLY 37 and a half does not exist but you continue to write that it does, among other things when I ordered on your site 37 and a half was the only size available, I'm really angry, a person cannot find themselves with the same problem for the second time
iOS
Jan 26, 2025
App and online
App wouldn't take my gift card had to top up the payment. Also your online website keeps showing as error on more then one device. Phone number not recognised. Not a smooth service
iOS
Jan 27, 2025
The goods are of poor quality
The goods are of poor quality. When ordering through the website, you do not receive any notifications. A week has passed since my order and I do not know anything about it, and no one answers my inquiries from customer service.
Android
Jan 27, 2025
If you want to order on the website, you get the message "Forbidden". You are forced to go through the app that way. If you then want to pay there, it takes 10 minutes before you see that your payment has been accepted. This gives the impression that your order has not been successful. Work to do!
iOS
Jan 27, 2025
order
I've been waiting for an order for over a month, I haven't received it and I even sent an email to ask for more information and they ignored it.
Android
Jan 28, 2025
I buy some shoes and within hours they cancel the order without giving any explanation. They will refund my money within 5 days. It should be illegal, if you accept the purchase you send me the product and if it is cancelled you refund my money automatically, no one should keep my money for 5 days or 1. Never again.
JD Sports - Product Description
Get The JD App And Use Code APP10 To Get 10% Off Almost All Full Priced Products* On Your First Purchase! *Excludes Sale Products. Whether you’re shopping for sportswear or the latest street styles, with new-and-exclusive trainers, clothing and accessories dropping daily, the JD Sports app has got you covered! Want the biggest brands? We’re bringing them right to your fingertips. TRAINERS • Shop the latest sneakers and colourways as they land from Nike, adidas, Jordan, Converse, Vans and more, to get a step ahead of the game. CLOTHING • Stay on top of this season’s trends with T-shirts, hoodies, joggers, shorts, jackets, tracksuits and more from The North Face, BOSS, PUMA, EA7, Under Armour and Gym King. SPORTS • Get workout-ready in running gear and trainers from adidas, Nike, On Running, New Balance and Asics, or take it to the pitch in this season’s football boots, replica kits and footballs. NIKE AT JD • Freshen up your Swoosh with the latest from Nike’s Air Max and Air Force 1 line-ups, and bring the heat with fresh Tech Fleece hoodies, joggers and tracksuits. Better yet, we’re releasing the hottest Nike Dunks on exclusive raffles. JDX UNLIMITED DELIVERY • Become a JDX Unlimited Member for just £9.99 and get unlimited UK free delivery for an entire year, exclusive access to sneaker raffles and launches, plus loads more perks! MORE WAYS TO PAY • From paying next month to checking out with speed, we’ve made shopping easier with Apple Pay, PayPal, Klarna, Clearpay and Laybuy available to use at checkout. PRODUCT PERSONALISATION • Make caps, bags, football shirts and boots your own by personalising them with your custom design!
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