78
good

Jet2 - Holidays and Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
382 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
95 Reports
User Feedback
20%
iOS
95 Reports
80%
Android
382 Reports
Jet2 - Holidays and Flights - Latest Quality Issues
iOS
Feb 26, 2025
Closing down on iPhone continuously
Closing down on iPhone continuously
iOS
Feb 26, 2025
Very Frustrating
This is without doubt the most frustrating travel app that I have ever used (in fact the most frustrating app of any kind). There are constant ‘glitches', locked screens, 404 errors, dancing dots indicating supposed progress that never materialises, etc. I have had to delete and reload the app to get any sort of response. I'll need a holiday to recover from the all stress involved in trying to use it.
Android
Feb 27, 2025
So slow
iOS
Feb 27, 2025
Unable to load booking
Update: reloaded the app then it worked. The app allows you to search holidays but existing bookings will not load; app just times out.
iOS
Feb 27, 2025
Mr Cope
Can't even find my holidays in the app. It used to be great, now for some reason very poor.
iOS
Feb 28, 2025
Anon
I have been unable to add a second holiday reference due to technical issues even after deleting and reloading
iOS
Feb 28, 2025
Rubbish
I can not verify my email address because it says it will send a verification code and it doesn't
Android
Mar 1, 2025
Too slow, bad sign in process
Android
Mar 1, 2025
Doesn't do what I ask.
Jet2 - Holidays and Flights - Product Description
Dreaming of getting away? Say hello to the Jet2 app! You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. 

Here at Jet2, we offer ATOL-protected package holidays, with return flights, accommodation, 22kg baggage and hotel transfers included, alongside our award-winning flight-only bookings. You can choose from eleven UK airports – Belfast, Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, Leeds Bradford, Liverpool, London Stansted, Manchester, and Newcastle. Plus, enjoy peace of mind knowing you’re booking with a Which? Recommended Provider and Tripadvisor’s Best Airline – UK.  

 Ready to book? 

- Find your dream getaway in seconds with our handy search tool 

- Pick a package holiday that's right for you, with beach holidays, city breaks, villa getaways and luxury escapes among the line-up 

- Find your ideal flights by searching departure airport, date, destination and flight time 

- View package holiday results by recommendations, price, star rating and Tripadvisor rating 

- Search for a specific hotel or destination 

- Filter your search results to find exactly what you want for your perfect trip 

- Select your ideal flight dates and times, holiday duration, board basis and more 

- Search for Free Child Places* 

- Sign up to push notifications to get the latest deals, news and inspiration straight to your phone 

-  With a myJet2 account, you'll receive exclusive discounts and rewards, and see your bookings all in one place 

- Save and share your shortlists, get hand-picked holiday inspiration and be the first to hear about hot-off-the-press news 

- See your list of recent searches to make searching again easier 

- For package holidays, book directly via the app for just a £60pp deposit* 

- Spread the cost of your package holiday with Pay Monthly*, our handy service which lets you make interest-free monthly payments towards your outstanding balance 

- Use our app on your tablet to enjoy all its features on a bigger screen! 

- Check the latest information on how we'll keep you happy and healthy while you're away 

 

Already booked? 

- Before you go: With a myJet2 account, you can save your booking so you don't need to log in more than once, start counting down, check in online and get your digital boarding passes. Plus, you can add Travel Essentials, such as seats, in-flight meals, and extra baggage. 

- While you're travelling: We've made your booking details more accessible, with all the important information you need to know in one place. For flight-only bookings, that includes your flight's status, and for package holiday bookings, you'll see your hotel details, travel vouchers, transfer information and exciting excursions available in your resort. To make your journey easier, you can upload and view all your travel documents in one handy area too. There's also easy access to our latest travel safety information. 

- Got a question while you're away? We're ready to help around the clock, with 24/7 support. We’ve also added WhatsApp to our Get in touch section, so you can easily message us. 

- When you're home: Already looking forward to your next trip? To get that holiday feeling again, book your next getaway using our app! There are lots of deals and latest offers to discover.  

Our handy notifications mean you’ll be in the know if any there are any updates or changes to your trip too. 

So now you’ve discovered all the great things you can do with the Jet2 app, what are you waiting for? Download it now! 
 

*Terms and conditions apply
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