fair

Joom. Shopping for every day. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

97%

Android
260 Reports

iOS unitQ Score

iOS User Feedback

iOS
9 Reports

User Feedback

iOS
9 Reports

97%

Android
260 Reports

Joom. Shopping for every day. - Latest Quality Issues

Android

Feb 27, 2025

I haven't received anything yet, I just ordered a test, the goods on offer are very expensive...compared to the competition, especially when I criticized it, it can't be shipped, so be ashamed, I have nothing to praise you for...regards

Android

Feb 27, 2025

Prices are average, goods are normal, quality is good. But parcels are delayed, for this they give coupons, but for a time.

Android

Feb 27, 2025

I was impressed with the package I ordered, paid for, and it still hasn't arrived after 1 month, which is what you can conclude from your opinion.

Android

Feb 27, 2025

Really late with deliveries

Android

Feb 28, 2025

Previously, the support service was on the customer side, in case of discrepancy of the goods or non-working electronics, they always quickly resolved the issue, but now the support service is on the sellers' side and does not resolve customer issues. Now it is not worth buying here, prices have become more expensive and there is a risk of receiving the wrong product, non-working or defective.

Android

Feb 28, 2025

There is no option to choose languages. Only English and Ukrainian, that's all.

Android

Feb 28, 2025

Some pieces are nice, the quality is lower, sometimes it happened to me that I received a different color and size of clothes than I wanted, and returning it? No chance. The clothes are beautifully photographed, looking high-quality and luxurious, but I'll see how it looks in the photos in the reviews and decide based on that.

Android

Feb 28, 2025

Bad quality training suit , took long to arrive and the color is not the same as the photo..Besides, no information on the app to track and trace. Very baf bad experience with Joom. I really regret it

Android

Feb 28, 2025

Joom pay attention to your prices, even items or several items, triple those of your competitors!!!! Kind regards.

Joom. Shopping for every day. - Product Description

Thousands of things to choose from, to suit any taste — all this, plus free shipping, available now on Joom!

Joom is an app for online shopping, used by over 250 million customers from across the world. Our web stores have all sorts of products from the United States, China, South Korea, Japan and other countries, all at the best possible prices.

Joom’s worldwide delivery is always free!

We know how important it is to get your orders on time, and we’re constantly working on the reliability and speed of our delivery service. You can easily and conveniently track your shipment’s progress, without leaving the app!

On Joom, you can buy just about anything - clothes, shoes, cosmetics, health products, household goods, games and hobbies.

As well as gadgets, appliances and even tools and spare parts.

And that’s not all! Our online marketplace has such a wide assortment of goods, you’ll always be able to find what you’re looking for!

Order products from known and trusted brands - online.
Check Joom every day for new sales, product lineups, and promos!
Buy items with unbelievable discounts.
Play games and get coupons!
Check out reviews by bloggers, and read honest feedback from real buyers.
Pay with your bank card, or whatever payment system is convenient for you.
Contact our customer support any time! We speak your language!
Money back guaranteed if your parcel doesn’t arrive on time or is damaged in shipping.
If you move to a different city, or even halfway across the planet – we’ll be right there with you!

Give us a try today!

If you’d like to share something with us, you can reach us at — support@joom.com

Joom is an international online marketplace, registered in Latvia as SIA JOOM — our site’s web version is available at www.joom.com.

Paldies— that’s how they say «thank you» in Latvia.

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