67
fair
Journie Rewards | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
89 Reports
89 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
20 Reports
20 Reports
User Feedback
18%
iOS
20 Reports
20 Reports
82%
Android
89 Reports
89 Reports
Journie Rewards - Latest Quality Issues
Android
Feb 20, 2025
Not compatible with my Android phone - API level 25. Really slow when it used to be compatible.
iOS
Feb 20, 2025
Please add apple wallet support
The app is actually better than most, but it's always so frustrating when I'm forced to open the app when I already have the Apple wallet app open for payment. Please add the ability for me to add my Journie card to Apple wallet
iOS
Feb 20, 2025
Options
I wish it would combine the previous system as well as the current one. It used to have free snacks, and now it is only a discount. Please combine both system. Combined, it would be a very good system. Thank you!
Android
Feb 22, 2025
I shouldn't have to us the app to get my points, it should be loaded on the card.
iOS
Feb 24, 2025
Garbage
Impossible to use car wash from the app. Do not buy from within the app, no matter how good a deal it seems. I am down $65 and still without a car wash. It is a clunky process to use the wash pass from app and it DOES NOT WORK.
iOS
Feb 25, 2025
Rewards gone down hill
Used to get free drinks/chocolate bars/gum etc… now $2 off garbage rewards?!? Takes longer to get $ off gas as well. Let me guess, you're going to share my comments with your program management team? I'm sure you will.
iOS
Feb 25, 2025
App steals savings
The app never saves my 7c/L savings for later. I don't know what kind of buffer time you need but don't try shutting them off before you fill up, these thieves keep applying my savings to tiny transactions, I should know better at this point and not even use my Journie card for those transactions because I know these snakes Are just gonna steal my savings… Do you think I filled up 900+ litres of fuel , saved the reward three times just so I could apply it to a 9.2 L purchase?? This has happened so many times I've started just using the Scotty's Esso across the road, it's PC points, but at least their system works consistently
iOS
Feb 27, 2025
Very very Rude staff member
Thursday Feb 27 noon I was filling up and mistakenly threw somebody's receipt in the stone dust container before I had a chance to remove it a female employee yelled at me that the container was not for garbage. She yelled from the front entrance door that she was holding open with her foot while she was SMOKING! TOTALLY ILLEGAL! This is the 3rd time this employee has been rude to me for absolutely NO reason and needs to be dealt with by your company. Once I completed my fill up I removed the SMALL piece of paper from the stone dust container and placed it in the garbage
Android
Feb 27, 2025
Nothing seem to stay working.
Journie Rewards - Product Description
The Journie Rewards™ app makes unlocking rewards, charging your EV, and purchasing car washes easier than ever! Earn Points and Unlock Rewards • Use your phone number to earn points with every purchase and unlock freebies and gas discounts along the way! • Save and stack your gas discounts for up to 35c off your next fill, exclusively for app members! Charge your EV • Find real time status on available chargers across our network • Free charging is available for a limited time! Wash your Car • Purchase exclusive car wash bundles not available in-store • Start the car wash from the app – no need to punch in a code! Take advantage of these great features at over 1200 participating Pioneer, Fas Gas, Ultramar, Chevron, and On The Run locations. Make the most of your Journie. Download today!
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