47
poor
Just Eat - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
650 Reports
650 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
262 Reports
262 Reports
User Feedback
29%
iOS
262 Reports
262 Reports
71%
Android
650 Reports
650 Reports
Just Eat - Food Delivery - Latest Quality Issues
Android
Jan 28, 2025
because they refund when the restaurant cancels but don't give any kind of discount or bonus on top of that because you've wasted your time
Android
Jan 28, 2025
They never refund things that don't arrive! It is despicable customer service. Deliveroo is the best of the bunch.
Android
Jan 29, 2025
So have ordered food from levant food store from the uber eat. About £18.19 . I didn't receive the order and it never came. I made a complaint on the uber app. They said I'm going to get a refund with 10 working days. Is more than 10 working days now and I didn't get any refund. This has been so depressing for me . I've writing to uber eat several times but no refund has been given back to me. Is this a new scam with uber eat.
Android
Jan 29, 2025
Second order that is wrong no help, have sent an email, no reply Customer Service not available to help with a chat when things go wrong
Android
Jan 29, 2025
Got screwed and waited over an hour for a Pizza. Called restaurant and told No Just Eat drivers were picking up so left with cold pizza. No customer service. Avoid this app, just order through restaurant.
Android
Jan 29, 2025
Too many on site that say do not deliver to address.
Android
Jan 29, 2025
Terrible customer service. After delayed order then cancelled.
Android
Jan 29, 2025
They take your money instantly but any situaituon that involves them giving it back takes 5 days or they steal your money giving you account credit forcing you to spend more money on thier overpriced service. Prices are over inflated, customer service is poor.
Android
Jan 29, 2025
Abysmal Service - Total Scam! My order wasn't delivered because the driver went to the wrong location. The chat froze, and the app falsely marked my food as delivered. Customer service is buried under endless menus, and when I finally reached them, they refused to help, claiming the driver used a confirmation code I NEVER gave. This system is a joke, the drivers are unreliable, and Just Eat takes no accountability. They're stealing money and wasting time- never using them again!
Just Eat - Food Delivery - Product Description
Want your favourite takeaway food delivered to your door? You’ve come to the right place. Download the free Just Eat app now and order from a restaurant near you in just a few simple taps. So what tickles your pickle? From perfect pizzas to piping-hot pad thai; crispy fried chicken to classic chow mein; burgers, burritos and everything in between – we’ve got more dishes than you can shake a chopstick at. So whether you’re into Indian, pizza, Chinese, Italian or chicken dishes – your dish is our command. Key features: • Search for top-rated takeaway restaurants near you by postcode • Order for delivery to your door or collection – you can even pre-order before a restaurant opens • Filter by cuisine, reviews, distance and special offers to find the perfect food to match your mood • Pay with debit or credit card, cash, or Apple Pay • We’ll remember both your prefered payment details and order for next time so you can reorder the same thing with the tap of a button • Receive push notifications on your phone that let you know when your order will arrive Download the app today and Just Eat happily ever after.
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