34
poor
Just Eat - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
40%
Android
205 Reports
205 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
304 Reports
304 Reports
User Feedback
60%
iOS
304 Reports
304 Reports
40%
Android
205 Reports
205 Reports
Just Eat - Food Delivery - Latest Quality Issues
Android
Dec 22, 2024
Apparently there is a hidden policy of the company with which if the delivery person does not find your address even if the correct data is and calls you and for whatever reason you do not pick up the phone, the order is given as delivered and they do not refund your money, even if the data is correct and other times the orders have been placed without any inconvenience.
Android
Dec 22, 2024
Free home delivery with just eat plus does not work, I talk to customer service and they do not solve it.
Android
Dec 22, 2024
Lately trash, they don't take responsibility if something is missing and they ignore you... I hope that in the future it will cease to exist
Android
Dec 22, 2024
Shameful I would put a 0 because the last orders do not arrive or warn they hide behind the fact that they send an email and that you manage and leave the restaurants bad
Android
Dec 22, 2024
MC donald doesn't serve an order and just his hands of it. They simply pay for the order but the failure is not solved. It's just over just eat. We uninstall and will not use your services
Android
Dec 22, 2024
I order at 9:00 p.m. and the arrival time is around 9:45 p.m., at that time they delay it at 10:30 p.m. (the time at which the restaurant closes), at the new time I check the situation of the order and they delay it again at 11:30 p.m., indignant I contact the agent, who once tells him that the restaurant is already closed and the order is not even in preparation He tells me that due to the high volume they have canceled my order and to apologize for the inconvenience, he cancels it at that moment, all without notice
Android
Dec 22, 2024
They are unpresentable. The orders either never arrive, and after talking to the restaurants they say that they have the order prepared for a long time and no delivery person has arrived, or they arrive cold because they are delaying the arrival time, and the only option is to refund 3 euros as a balance of just eat. We uninstalled the app 4 months ago because of this problem, today we have given it another chance, and exactly the same. Glovo gives them a thousand turns, without a doubt.
Android
Dec 22, 2024
They cancel your order, after an hour waiting for dinner, for supposedly lack of delivery people, terrible attention, it is unacceptable that they accept orders if they do not have delivery people.
Android
Dec 23, 2024
To avoid, the order did not arrive and they tell me that it is my problem. Fatal
Just Eat - Food Delivery - Product Description
Want your favourite takeaway food delivered to your door? You’ve come to the right place. Download the free Just Eat app now and order from a restaurant near you in just a few simple taps. So what tickles your pickle? From perfect pizzas to piping-hot pad thai; crispy fried chicken to classic chow mein; burgers, burritos and everything in between – we’ve got more dishes than you can shake a chopstick at. So whether you’re into Indian, pizza, Chinese, Italian or chicken dishes – your dish is our command. Key features: • Search for top-rated takeaway restaurants near you by postcode • Order for delivery to your door or collection – you can even pre-order before a restaurant opens • Filter by cuisine, reviews, distance and special offers to find the perfect food to match your mood • Pay with debit or credit card, cash, or Apple Pay • We’ll remember both your prefered payment details and order for next time so you can reorder the same thing with the tap of a button • Receive push notifications on your phone that let you know when your order will arrive Download the app today and Just Eat happily ever after.
All intellectual property rights, including trademarks and word marks, are the property of respective owners