39
poor
Just Eat - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
12%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
88%
iOS
225 Reports
225 Reports
User Feedback
88%
iOS
225 Reports
225 Reports
12%
Android
30 Reports
30 Reports
Just Eat - Food Delivery - Latest Quality Issues
iOS
Feb 26, 2025
Delivery prices
Delivery prices are a joke £5 is a taxi not a delivery price.. company made off nothing
iOS
Feb 26, 2025
Completely useless
This is not first time that I have ordered and then been refunded straight away. I was looking forward to a takeaway and this had happened. Absolute rip off when you add on the service charge either. Deleted and will never use again. 1 star
Android
Feb 27, 2025
stop asking me to review
iOS
Feb 27, 2025
Avoid at all costs they are a scam
AVOID AT ALL COSTS The driver apparently left my food by the main door on Saint johns road which is how I know he's lying because that road is all construction there are no doors so he either ate my food or binned it. This was my only meal the day and now I have to starve. I am disabled and cannot walk and because of this the driver discriminated against me and didn't bother to try and deliver my food. I was trying to find where he was and he ignored me and left this is atrocious service and I am appalled AND they couldn't even guarantee my money back. My neighbour went around the area for thirty minutes looking for this apparently left food and it was nowhere to be seen
iOS
Feb 27, 2025
Bad in every way
Restaurant didn't get order til over an hour after submitted. They got a driver who arrived at the restaurant after it had closed. Customer service is a useless chat bot with three prompts and no useful responses.
iOS
Feb 27, 2025
abysmal
They never meet delivery times, sometimes you wait more than 2 hours but at the time of purchase they do not inform you of these delays.
iOS
Feb 27, 2025
All Ok - Notifications are an issue
App works fine, easy to navigate. You do notice your favourite restaurants leave the app as the commission they charge is high My problem is notifications. Once the order is on its way, it stays the top of the iPhone, even when the restaurant has marked it as delivered. Tried turning settings off in the app to no avail.
iOS
Feb 28, 2025
Connection
App / website won't work with wi fi. Phoned to discuss. Only advice given was to use incognito mode on browser. Very strong wi fi with no browsing issues. Poor service if app / website can't be used over wi fi. Phone network also turned on so should work using either network.
iOS
Feb 28, 2025
disappointment
I give it one star because I can't give it 0. After an hour waiting for our order, we contacted technical support, they didn't give us any solution and didn't let us cancel the order so we could place the order with the restaurant. To top it off, technical support hung up on us, leaving us speechless and without giving us a solution. It's outrageous how inefficient technical support is. After this, I will definitely not order through this app again, nor will I recommend it at any time.
Just Eat - Food Delivery - Product Description
Want your favourite takeaway food delivered to your door? You’ve come to the right place. Download the free Just Eat app now and order from a restaurant near you in just a few simple taps. So what tickles your pickle? From perfect pizzas to piping-hot pad thai; crispy fried chicken to classic chow mein; burgers, burritos and everything in between – we’ve got more dishes than you can shake a chopstick at. So whether you’re into Indian, pizza, Chinese, Italian or chicken dishes – your dish is our command. Key features: • Search for top-rated takeaway restaurants near you by postcode • Order for delivery to your door or collection – you can even pre-order before a restaurant opens • Filter by cuisine, reviews, distance and special offers to find the perfect food to match your mood • Pay with debit or credit card, cash, or Apple Pay • We’ll remember both your prefered payment details and order for next time so you can reorder the same thing with the tap of a button • Receive push notifications on your phone that let you know when your order will arrive Download the app today and Just Eat happily ever after.
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