56
fair
JustPark Parking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
29 Reports
29 Reports
User Feedback
33%
iOS
29 Reports
29 Reports
67%
Android
59 Reports
59 Reports
JustPark Parking - Latest Quality Issues
Android
Oct 28, 2024
The worst parking app. Awful UX, everything is complicated to do, can't find the right information, charged £1.50 over the rate from the machine in the car park and won't even admit it's a service charge on the receipt. Total garbage, check out Ringo for a user friendly parking app.
iOS
Oct 30, 2024
Non functional
Can't add card details without the app freezing and crashing.
iOS
Nov 6, 2024
Constantly freezes, doesn’t let you use saved credit card
I parked at 8 it's now 847 and I still can't pay for my parking. My husband is calling the number and they hung up on him. If I get a ticket here's a little proof of the he'll just park is putting us through. When I do get to the cc part it won't let me use my saved one and when I type it in it all freezes before I finish.
iOS
Nov 6, 2024
App wouldn’t work initially.
Had to delete and reload app to be able to use. Once reloaded worked very well.
Android
Nov 10, 2024
When listing your space, there is no settings to list the charge for electric charging. If you add electric charging available, it should allow you to add the charging rate.
iOS
Nov 13, 2024
Stop logging me out!!
Awful user experience. Go through the entire parking process just to have the Apple Pay stage fail because it insists on you being logged in and has at NO POINT warned that you're not.
iOS
Nov 15, 2024
Horrible app and customer service
Where to begin, horrible customer service with vindictive and discriminatory staff. Was approached to help market their app and say good things about them since I had over 3000 guest in the span of 6 months, i humbly declined because I didn't see anything good about the app to talk about not even a monetary incentive was offered. Just for my account to be put on hold(snooze) I tried reaching out countless times to be ignored and then contacted on what's app just to be berated by a staff (loads of vulgar language used and it's funny cos I only had a correspondence with a lee andra when I called customer service) was then asked to provide the deeds to my house to release my account( I know a scam when I hear it). Then they came up story a guest got a ticket which may be true or not but if I have had 3000+ guest with 5 star customer review and 2 guests got a ticket don't you think that's odd (which I investigate to find out guest didn't read parking description and parked in a diff spot then go fined but I degrees because I have moved on to a diff app. Have passed on my info to my lawyer as also had money disappear from my account with no explanation. So here is my verdict don't use this app more trouble than it's worth, anything else is better than this app (need to be taken off App Store if am honest purely because I also think they sell your details/info to a 3rd party)
iOS
Nov 16, 2024
App slow to resposnd
App is so slow and keeps crashing
iOS
Nov 17, 2024
Payments always declined
Every time I try to start a parking session, the payment is declined. It's the same with 3 different cards. Tried uninstalling and reinstalling, same thing. Not very useful.
JustPark Parking - Product Description
JustPark is the simple way to park & charge your vehicle. Join our community of over 10 million UK drivers already using JustPark to get them closer to where they need to be. With our exclusive network of private and public parking spaces, you can guarantee your space before you leave the house. All through our award-winning app. PARK - Unlock access to tens of thousands of bookable driveways - Choose from over a million parking spaces nationwide - Book for anything from 10 minutes to a whole month CHARGE - Hundreds of EV chargers available to book in a flash - No driveway, no problem. Switch to an EV with confidence thanks to our community charging network JustCharge RELAX - Make parking stress a thing of the past with a guaranteed space - Our handy app lets you update booking times, add new vehicles, save your receipts and rebook past spaces. - Meeting running late? Match gone to extra time? Extend your stay with a tap of the app. - Join our community of hosts today & use the app to manage your bookings JustPark: Simplifying journeys so we can all breathe easier.
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